Aerial view

Reviews of Coach Inn

2 out of 5
Coach Inn
9785 Rome Boulevard, Summerville, GA

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 69 reviews" "
Rating 8 - Good. 25 out of 69 reviews" "
Rating 6 - Okay. 11 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 9 out of 69 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The price and what I asked for I got it is now the only place me and my family will stay when we come home
Stayed 1 night in Mar 2024
Response from Bunty on 30 Mar,2024
Thank You

6/10 Okay

Brookelyn

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from . on 6 Mar,2024
Thank you

6/10 Okay

Gary

Travelled with family
Liked: Staff & service
Room and bed were clean but walls and door were dirty. Well priced. Quiet.
Stayed 1 night in Feb 2024
Response from . on 5 Mar,2024
Thank you and sorry for the inconvenience happen if any. And we will take care on it.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from . on 18 Jan,2024
Thank you

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, room comfort
No discount for out of order jacuzzi!
The hotel was adequate for our needs but we were VERY disappointed that the jacuzzi tub in our room was out of order. This was never mentioned to us at the front desk when we checked in. Would have really helped after a long drive. Good location and the room was really big!
Stayed 1 night in Dec 2023
Response from Sunny on 18 Dec,2023
Sorry for the inconvenience but your reservation is for a regular king suite room not for a king jacuzzi room. You can call us and ask next time before making a reservation.

10/10 Excellent

Lorna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good motel, clean and the staff is very nice and helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice owners
Stayed 1 night in Nov 2023

6/10 Okay

Delores, Leesburg

Travelled with family
Disliked: Amenities, property conditions & facilities
See above
Stayed 5 nights in Nov 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for one night considering price
Stayed 1 night in Jul 2023
Response from . on 20 Jul,2023
Thank you

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from . on 12 Jul,2023
Thank you

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay and inexpensive. The office manager Dixita was also so kind!
Stayed 1 night in Apr 2023
Response from Bunty on 18 Apr,2023
Thank you so much

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No feather pillows, we are allergic other than that our stay was excellent. Thanks, Alan and Crystal
Stayed 2 nights in Mar 2023
Response from . on 24 Mar,2023
Thank you

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs cleaned, updated and revamped, the bathrooms are gross, mold growing on tub walls, tv looks like it came from salvaged place. The office glass enclosed reception area is a disaster even my 5 year old said it was gross. The room next to reception area looks like a hurricane went thru. The room had a terrible odor. Not going there again. Third world countries have better motel facilities.
Stayed 2 nights in Mar 2023
Response from . on 14 Mar,2023
Why don’t you let the management know about for the 2 night stay. Before staying whole night

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The check-in attendant was sweet and cordial as well as the checkout personnal. The room was nice and clean too.
Stayed 1 night in Feb 2023
Response from . on 14 Feb,2023
Thank you

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My stay at Coach Inn
Check in was easy and the man at the window was friendly. The room however was obviously old although it had new carpeting it was dingy still. The bed was horrible! , hard and lumpy, and almost intolerable. It also looked like it wasnt very really clean. I had my blanket and slept on t on that with my clothes on. I had booked for 2 nights but checked out esrly and forfeited my 2nd night and didnt get reimbursed.
Stayed 2 nights in Jan 2023
Response from . on 25 Jan,2023
Sorry for the inconvenience happen during your stay but you have been told to change the room but you refused

6/10 Okay

Tara

Travelled with family
Disliked: Cleanliness
overall ok, walls and doors could use a good cleaning. pillows were flat and bed was hard. we would stay again for a quick overnight trip if needed. only big complaint is when we were checking out at 6 am, we rang the bell multiple times and i even called the hotel 3 times to get someone to the front to take our keys and give us a receipt
Stayed 1 night in Dec 2022
Response from Bunty on 5 Dec,2022
Thank you and Sorry for the inconvenience. We will take care of this for sure.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean
Stayed 2 nights in Dec 2022
Response from . on 5 Dec,2022
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving Trip
Coach Inn has been the place where my in-laws have stayed many times when they stop in this town for Thanksgiving travels. The room is clean and the hotel staff always makes sure they are booked in a ground floor room so that they do not have to climb the stairs.
Stayed 1 night in Nov 2022
Response from . on 25 Nov,2022
Thank you

8/10 Good

John

Liked: Cleanliness
Only needed a stop over 1 night. Everything ok. Only 1 person staff. Slow time of the year
Stayed 1 night in Oct 2022
Response from . on 13 Oct,2022
Thank you

8/10 Good

REBECCA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable, clean and quiet
Stayed 1 night in Oct 2022
Response from . on 13 Oct,2022
Thank you

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to eateries, groceries, gas stations. Rooms were clean and well kept, and staff was helpful and nice
Stayed 2 nights in Oct 2022
Response from . on 13 Oct,2022
Thank you

2/10 Terrible

Kenneth

Business traveller
Disliked: Staff & service, property conditions & facilities
What a joke
What stay, this shouldn't even be a completed stay i book the room drive 50 miles here and the lady tells me they're no reservations. Now it's showing complete.
Stayed 1 night in Sep 2022

2/10 Terrible

Carolyn

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The man who checked me in was nice as he was able to change the accidental reservation I made for smoking to nonsmoking, but the room still smelled. It's literally in the middle of nowhere. There were random hairs near the sink, there was no shampoo- just soap. The bed sheets had stains at the top. I slept in my clothes and left as soon as I woke up.
Stayed 1 night in May 2022
Response from . on 17 May,2022
You should informed in the office After you checked in They can change the room too. Sorry for the inconvenience

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and clean property, comfortable bed and park by your door design. The room could have used a deep clean and attention to the backs of the doors and other areas, but overall was just fine for a one night stay and I would stay there again. It was convenient to have the Ingles market next door as well. No breakfast or other morning amenities and all check in done thru the night window, regardless of time of day.
Stayed 1 night in May 2022
Response from Sunny on 13 May,2022
Thank You.

6/10 Okay

Linda

Nothing special
It was clean but old. Looked like a place built in 60s. No breakfast as advertised. Not planning on staying again if I go back to the area.
Stayed 2 nights in May 2022
Response from . on 9 May,2022
We didn’t advertise for breakfast. And sorry for the inconvenience.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception. Older rooms but clean and with new carpet. Looks like progress in updates are being done. Great bed!!
Stayed 1 night in Apr 2022
Response from Sunny on 28 Apr,2022
Thank you

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
You get what you pay for…. Bed worked, roof did not leak, toilet did its job…
Stayed 1 night in Apr 2022
Response from . on 15 Apr,2022
Thank you

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness
Not what I was hoping forr
Stayed 3 nights in Oct 2021
Response from . on 21 Oct,2021
sorry for the inconvenience.

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Comfortable.
Stayed 3 nights in Sep 2021
Response from Sunny on 8 Sept,2021
Thank You. Visit us again

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was busy but very quite.
Stayed 1 night in Aug 2021
Response from . on 20 Aug,2021
Thank You

4/10 Poor

Gail

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NO!
Sign said NEW Hotel. NOTHING new about it! Mold in our room, towels were see-thru, flies everywhere. Our room smelled like human urine! I called the number listed multiple times and got no one nor an answering machine. Cousins room had OLD a/c unit blowing black dust! Ice machine did not work. I actually made two room reservations with Hotels.com for this hotel and upon arrival, they only had one available. However they did call a no show and offered me that room. Also found out from locals that homeless people live there. Zacuzzi’s advertised not in my room! What is a zacuzzi??
Stayed 2 nights in Jun 2021
Response from . on 15 Jun,2021
Sorry for the trouble but we only had your 1 reservation our associate told us and even show us during checkin time. If you had a problem you should let us know during your 2 night stay.

8/10 Good

Daniel

Business traveller
Liked: Staff & service, property conditions & facilities
Decent place to stay if passing through.
Fair motel/hotel for short business trip. No ice machine, but made do.
Stayed 2 nights in Jun 2021
Response from . on 14 Jun,2021
Thank you. But we have Ice Machine and we are replacing one.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities
Liked the location to the event we attended. Didn’t like not having enough towels in the room. Didn’t like that they didn’t have the continental breakfast as advertised. The ice machine didn’t work.
Stayed 1 night in May 2021
Response from . on 24 May,2021
Sorry For the inconvenience but we put enough towels in the room. But if there are more people then we should know so we can provide Enough supply.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy to all of the Summerville.GA stores
Stayed 1 night in May 2021
Response from . on 9 May,2021
Thank you

8/10 Good

Verified traveller

Travelled with pets, Travelled with group
Liked: Cleanliness
Disliked: Amenities
It was close to my aunts house and easy to take our dogs in and out of.
Stayed 2 nights in Apr 2021
Response from . on 28 Apr,2021
Thank you

8/10 Good

Eric

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coach Inn Summervile Ga.
Hotel staff was friendly and curious. The room was very clean. Some of the other patrons were a little noisy but settled down early. Would stay here again and recommend to friends.
Stayed 2 nights in Apr 2021
Response from Sunny on 16 Apr,2021
Thank You

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from . on 8 Apr,2021
Thank You

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
Great location.
Stayed 2 nights in Apr 2021
Response from . on 5 Apr,2021
Thank You

2/10 Terrible

Verified traveller

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Soiled bed sheets with hair ,broken tub, bugs not so nice after a 9hr drive
Stayed 2 nights in Mar 2021
Response from . on 16 Mar,2021
Sorry for your inconvenience

6/10 Okay

Ricky

Business traveller
Ok stay
It was ok
Stayed 1 night in Jan 2021
Response from . on 23 Jan,2021
Thank You

8/10 Good

sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable accessible to everything in the little town great place
Stayed 1 night in Dec 2020
Response from Sunny on 10 Dec,2020
Thank You for Staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight!
Quiet location near a grocery store - perfect for our overnight stop. Clean and comfortable, great shower pressure, and a small coffee maker in the room.
Stayed 1 night in Nov 2020
Response from Sunny on 11 Nov,2020
Thank You.. Visit us Again

8/10 Good

Hand, Tampa

Travelled with partner
Liked: Cleanliness, staff & service
What we expected. Satisfactory for a low cost motel.
Stayed 2 nights in Oct 2020
Response from . on 13 Oct,2020
Thank You

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020
Response from . on 10 Oct,2020
Thank You

8/10 Good

CoachInn, Summerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff they were very nice. The room was wonderful I really enjoyed my stay. The only thing is if you gonna stay for 3 or more days you have to let them know what you need.
Stayed 3 nights in Sep 2020
Response from .. on 22 Sept,2020
Thank You..

8/10 Good

Nancy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Bunty on 20 May,2020
Thank You See You Next Time!!!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/10 Poor

Cody, Covington, Ga

Travelled with pets, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Do you like roaches? 12 in the bathroom alone that I killed. I slept for 2 hrs prior to getting up to use the bathroom and noticed these guys running around. I think the manager needs to be getting pest control in there asap
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019