Boutique Hotels in Summit

"WiFi was weak"

"The room, albeit small, was clean. The bathroom was very small, as well. The convenience of this property is it's location. The air conditioner in our room was a window unit, and it did not work, at all. However, we did not really need it, because we could raise the windows and it was not too hot while we were there. In fact, the property cut the heat on and there is a small radiator in the bedroom and the bathroom. The worst part of the bathroom was that there was minimal hot water. The shower got warm, but never hot. I have found this to be typical of most older hotels around Times Square. The staff were extremely courteous and professional - they greeted us everytime we entered and left. There is a Duane Reade and a market on the same block, which was an added bonus. Again, this is not a fancy hotel and its biggest perk is its location. The hotel was exactly what i expected, and exactly what we needed. We did not intend to spend much time at the hotel, as we were there to visit NYC, go to Broadway, and to sight-see and do all the touristy things. We needed a good location to sleep at night, and this fit the bill perfectly."

"Great hotel with superb location at a good price! "

"Convenient and clean "

"The location is the best thing about the property. The hotel is dated and needs upgrading. The bathroom had fresh, visible stains on the wall which was an indication that it isn't cleaned well. I was told that a room was available for check-in @ noon and when I arrived it was like I was forced to upgrade due to the front desk knowing that I was ready to settle in. I was told that I was getting a great view in the best room available. The view was horrible and I was charged an additional $40/night, which did not suffice @ all. I wouldn't return nor recommend. Well, that is if someone prioritizes location over amenities & accommodations. "

"When we arrived at the hotel, a bellman offered to take our luggage and store it for us as we arrived early and the room wasn't ready. After we placed our items on the rolling cart, gave us a valet ticket to use to retrieve our bags upon our return and he said he might not be there when we returned for our room and held out his hand, asking for a tip. We gave him a tip and when we returned a few hours later, he was there, walked us back to an unfinished room and told us to find our own bags. When we went into our room, it was close to 80 degrees with no way to turn on a fan or change the temperature. We went to use the bathroom and hang a towel on the towel rack and the rack literally fell off the wall. When we called and asked for maintenance to come look at the room to address the temperature, the maintenance staff Said that the whole building was still in heat mode because the whole building had to be switched to air conditioning mode and that there was no option to adjust the temperature and each room. He then proceeded to open our windows and put a box fan in our window to help 'cool' the room. Please keep in mind we're on the 22nd floor and there are no screens in the windows! We are traveling with two children and I have no idea how this is even legal with the tremendous risk a child being able to fall out the window!"

"If you’ve ever wanted to spend $300 for a hotel room with a bathroom you’d have to sit side saddle on the toilet to use, this is the hotel for you. If you like standing sideways in the shower since it’s too small to stand the normal way in, this hotel is for you. If you like other people’s hair in your bathroom sink when you arrive, this hotel is for you. On top of those issues, the bathroom had 2 bath towels and that was it. No washcloths, no hand towels nothing. It also had 2 shampoo pumps in the shower and no body wash or conditioner. The bathroom was so small that I had to exit the bathroom to dry off after my shower. The only reason I’m giving this place 2 stars is because the location was prime for going to see shows on Broadway. If you’re looking for comfort, go somewhere else. "

"I wanted to like our stay at Public, but it was a disaster. I initially booked three nights here for my girlfriend and I. There was no hot water for our entire stay - imagine having to take a cold shower in winter? - and there were constant alarms and announcements going off in the room which made it difficult to take meetings for work in the room. And if you order food and want to store leftovers in the refrigerator you can forget it. The refrigerator could hold a few small water bottles at most. And then during what I thought would be our final day there, multiple pipes burst in the hotel causing flooding and the elevators were disabled. Without use of the elevators, my girlfriend could not make it to the airport as she had a lot of luggage. So she had to reschedule her flight and I had to book another night. I was surprised to see a $45 dollar “All access fee” added on to the bill. And we had to hear workers yelling and cursing as they tried to clean up the mess. We were offered a room upgrade because of the trouble, and the new room was nice, but there were still loud announcements in the room, and we were even questioned by a goon from security as to why we were moving our luggage from the old room to the new room. I had to explain to them we got an upgrade, which I should not have had to do. Because of our troubles above, someone called Leilani who works at the hotel reached out to me and offered a discount on our next stay"

"The grab n go breakfast was great and a good value. "