Property amenity
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Reviews of Maumu Hotel & Lounge

3 out of 5
Maumu Hotel & Lounge
Jl. Walikota Mustajab No.29-31, Ketabang, Genteng, Surabaya

Reviews

6.8
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 5 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

5.4/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

NORASLIAN, WILAYAH PERSEKUTUAN,KUALA LUMPUR

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Location NEAR TUNJUNGAN MALL N LOCAL FOOD SHOP... TRANSPORT VERY EASY TO COME HERE.. CLEANLINESS VERY POOR.... CUP VERY VERY DIRTY.. DUSTY UNDER YOUR BEDROOM THAT WHY HAVE MOSQUITO IN NIGHT TIME.. INSIDE DRAWER HAVE CONDOM COVER..
Stayed 3 nights in Mar 2019
Response from Prahlad on 23 Mar,2019
Sorry for the hassle you faced, Noraslian! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Edward

6/10 Okay

NORASLIAN, Kuala Lumpur

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Near to Tunjungan Mall.. Hotel street have more shop for local food that nice I'm enjoying ... TQ for the staff UPGRADE F.O.C my Room to DELUXE WITH WINDOW... Room Condition not COLD... night also hot....
Stayed 3 nights in Mar 2019
Response from Deboshree on 5 Apr,2019
Hey Noraslian, Thanks for sharing this with us and we do apologize for the hassle faced. We’ve forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Deboshree

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019
Response from Deboshree on 5 Apr,2019
Hi, Thanks a lot for staying with us. Hope to welcome you again with wonderful experience further. Regards, Deboshree

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019
Response from Deboshree on 5 Apr,2019
Thank you so much for the feedback, We’ll endeavor to keep it up. Have a nice day. Regards, Deboshree

6/10 Okay

Verified traveller

Stayed 3 nights in Mar 2019
Response from Deboshree on 5 Apr,2019
Thank you so much for the feedback, We’ll put in our efforts to provide consistent service every time. Regards, Deboshree

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from Deboshree on 5 Apr,2019
Thank you so much for the positive rating, We’ll put in our efforts to provide consistent service every time. Regards, Deboshree

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from Deboshree on 5 Apr,2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Deboshree

8/10 Good

Yenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus
Stayed 1 night in Mar 2019
Response from Prahlad on 14 Mar,2019
Senang melihat Anda menilai kami secara positif, Yenni! Beri kami lebih banyak peluang untuk menyenangkan Anda di masa depan. Salam, Prahlad