Swallowfield Holidays

Small room (to be expected in London) but clean and comfy

highly recommend. staff are super friendly, attentive and happy to help, we had asked for more pillows then realised we had to run for a show so we couldn’t wait in the room for them, staff were able to leave them on the bed for us which was nice, we also got a “welcome back” every time we came back in for the day and a “good morning, enjoy your day” when we left which felt very nice. location is amazing, very close to the tube station and a shopping mall with a food court, and also the apollo victoria theatre is right next door so great if you’re seeing a show there which we did. breakfast buffet is to die for, so much choice and open for a good 7-10:30 and tells you how busy it will be for certain times with signs in the lifts. rooms are spacious and good soundproofing, the normal shower in our room had slightly bad water pressure but there was a rain shower so was able to use that instead, there was body wash, shampoo, and conditioner available so handy if you forgot yours. all in all this hotel is amazing value for money, deserves every good thing said about it. will definitely stay here again if/when we come back to london.

Room clean, staff were excellent. Room was nice but the sofa bed was very squeaky.

Beautiful hotel in a convenient location. Staff very friendly and accommodating. A solid favourite when in London.

Arrival staff were great and taking our bags to the room, only one of the rooms we booked was ready but