Sorell Hotels, Swiss Midlands hotels

"Challenging and inconsistent WiFi service and lack of hot water on one day of the stay"

"Staff is very unhelpful. The room smelled like actual poop, we think it was the carpet. The hotel itself is very weirdly designed, with stairs and elevators that go to half floors and parts of the building that don’t seem to connect. Honestly would not recommend this hotel. "

"A completely utilitarian airport hotel experience. Concrete box w minimal warmth/ambiance. Echoey halls making it too easy to hear neighbours. "

"Excellent staff, clean rooms - food delicious!"

"Everything was excellent Location 5*"

"Receptionist was A+, room was spacious and comfortable. Dinner was amazing, location was perfect for flight in the morning."

"No sound proofing as mentioned during booking time Airport shuttle was not included when travelling back to hotel and no explanation about it Price of dinner is too much Breakfast was good & room was clean too"

"Overall very good; breakfast price is far too high. Same for snacks and drinks. No shuttle service to the airport."

"We arrived early in the morning and were given the optionfor an early check-in rather than wait for an upgrade. We went for the early check-in and the room met all of our needs. So happy to be able to unpack and chill for a bit. We were close to the train station, shops, and restaurants. "