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Reviews of Bankstown Hotel

3.5 out of 5
Bankstown Hotel
102 Bankstown City Plaza, Bankstown, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 44 reviews" "
Rating 8 - Good. 12 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nga

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the stay.
Stayed 1 night in May 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to public transport and dining options.
Stayed 1 night in Apr 2024

10/10 Excellent

Taina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were the best
Stayed 7 nights in Mar 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here, we booked this property for the convenient location to the train station and to get to the Taylor swift concert at Accor stadium. Room was great, very clean, shower pressure was amazing!!! The only think I didn’t realise is there’s no lift so we had to lug out suitcases up 2 flights of stairs, not ideal if your injured or disabled or had suitcases as heavy as mine, also no staff offered to help with this unfortunately. Otherwise our stay was lovely!
Stayed 2 nights in Feb 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant surprise. We booked as it was within walking distance to the wedding venue we were attending. Rooms and amenities were lovely, bed was very comfortable too. Staff were very friendly and welcoming, meals were very yummy and reasonably priced. Would stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Fred

Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but found accommodation great very clean & beds were comfy. we would stay at the Bankstown Hotel again & recommend it
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David, Revesby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

David, Revesby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants.
Stayed 1 night in Dec 2023

6/10 Okay

Laisiana

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

8/10 Good

Zaky

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 6 nights in Aug 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my church and awesome bed
Stayed 2 nights in Nov 2023

8/10 Good

Judith

Business traveller
Food in the pub was value for money
Stayed 1 night in Oct 2023

10/10 Excellent

Kathryne

Liked: Cleanliness, staff & service, property conditions & facilities
So clean. The bed was amazing.. Great greeting
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Tara-lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking and it did not disappoint. Right from check in which was very easy, the service was amazing. The room looks just like the pictures, the venue has everything we needed and it’s in a central location close to everything. After the super easy check out, the full breakfast from the menu down stairs is the perfect way to end your stay. 10/10 will return
Stayed 1 night in Oct 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Kirrilee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and extremely comfortable hotel with all essential amenities within walking distance!
Stayed 1 night in Sep 2023

10/10 Excellent

xu

Stayed 1 night in Sep 2023

10/10 Excellent

Ehab

Stayed 1 night in Aug 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023

8/10 Good

Steven

Business traveller
Clean and comfortable
Comfortable stay in a clean quiet room
Stayed 2 nights in Jul 2023

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
No hot water
Stayed 1 night in Jul 2023

10/10 Excellent

E

Stayed 1 night in Apr 2023

4/10 Poor

Michelle

Stayed 1 night in Apr 2023

10/10 Excellent

Ikechukwu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and pristine condition
This hotel lived up to its excellent ratings,would recommend anyday!
Stayed 7 nights in Mar 2023
Response from Josh on 30 Mar,2023
Good afternoon,Thank you for your feedback and we are glad you enjoyed your stay with us. It was great having you at the hotel and we hope to you again soon.Kind regards,Bankstown Hotel Management

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central
Stayed 3 nights in Feb 2023
Response from Josh on 30 Mar,2023
Good afternoon,Thank you for your feedback and we are glad you enjoyed your stay with us. We hope to see you at Bankstown Hotel again soon.Kind regards,Bankstown Hotel Management

8/10 Good

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Feb 2023
Response from Bankstown Hotel on 20 Feb,2023
Hi Alistair,Thank you for your review and we are glad you enjoyed our newly renovated rooms.We look forward to you staying with us again on your next trip to Bankstown.Kind regards,Bankstown Hotel Management

10/10 Excellent

TEW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business stay !
Renovated hotel room and great place to stay. Only one item that should be added is a fridge which is quite standard in most hotel rooms.
Stayed 1 night in Nov 2022
Response from Bankstown Hotel on 20 Feb,2023
Hi Tew,Thank you for your review and we are glad you enjoyed your stay with us.We look forward to your next trip to Bankstown Hotel.Kind regards,Hotel Management

8/10 Good

TEW

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Bankstown
Comfortable stay but suggest that the property owner to mention the size of this single unit in their listings so that guest may know the exact size before confirming on the booking. One more, do allow for more plug points for usage of laptop. Thanks.
Stayed 2 nights in Nov 2022
Response from Bankstown Hotel on 20 Feb,2023
Hi Tew,Thank you for your review and we are glad you enjoyed your stay with us.We look forward to your next trip to Bankstown Hotel.Kind regards,Hotel Management

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ja, ist ein Pubhotel, da ists nachts mal laut, hat aber nicht gestört
Stayed 2 nights in Nov 2023

8/10 Good

Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Fair Price
Rooms are small which is exactly what we paid for. Very clean, comfortable bed and super clean. Would stay there again for sure.
Stayed 5 nights in Sep 2023

8/10 Good

Grace

Liked: Cleanliness, property conditions & facilities
部屋は清潔で、値段も良かったし駅まで徒歩2分とアクセスも最高でした。ただ、クリーニングなどがなく、4日泊まってタオルなど1度も取り換えて貰えず、、、
Stayed 4 nights in Feb 2023
Response from Bankstown Hotel on 27 Feb,2023
Hi, We are so sorry to hear you did not completely enjoy your stay with us. Unfortunately we do not provide daily housekeeping. However we definitely could have had the service provided by of our staff should they become aware you were in need.