The Grand Hotel

3.0 star property
This charming city-center hotel offers relaxation with attentive concierge service and leisure options, including a pool table for unwinding after exploring.

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The Grand Hotel sits in the heart of the city, where guests enjoy practical amenities like in-room WiFi and dry cleaning service. The helpful concierge team assists with travel needs, while luggage storage and a billiards table add convenience and entertainment options.

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Is The Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Grand Hotel?

Self-parking is free at this property.

What time is check-in at The Grand Hotel?

Check-in start time: 1:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Grand Hotel?

Checkout is at noon.

Does The Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Grand Hotel located?

Situated in Sylhet, this hotel is within 1 mile (2 km) of Shrine of Hazrat Shah Jalal, Shahi Eidgah and Osmani Museum. Keane Bridge and Shahjalal University of Science and Technology are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

6.0

Cleanliness

2.0

Amenities

4.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
They took 2 hours for check in. I have paid the booking money from online..But they said me that they didn't receive my money. So, they asked me to pay also in cash otherwise I have to leave the hotel within 30 minutes. Finally Expedia solved this issue. But I didn’t like their tone. Also they didn’t provide breakfast, towels, soaps, shampoo, toothpaste. :(
Stayed 2 nights in Feb 2021