"Typically as expected inline with similar 3* hotels in Sylhet Town. Room with double bed was fine clean and reasonable but no natural light as windows blocked by wall/adjacent building. Bathroom needs an upgrade as poor quality. Be sure to insist on room with town view.
Dining facilities fine and staff helpful over generous buffet breakfast (included)
Roof terrace/pool disappointing and urgently needs an upgrade to look smart and attractive.
Housekeeping staff very helpful and courteous.
Overall...
"
We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked.
Regards,
M. Khan "
"The general manager is a cheater. He will take cash instead of taking cards because he want to charge extra. Places and the furnitures are very old and swimming pool was so dirty. So
Expensive but no fun at all! Do not waste your money please !"
"I had to book this because of issues at noor jahan hotel. Mustafa at the front desk was very welcoming and all my needs taken care by him. Highly recommend anyone looking for a place to stay. Place is clean and comfortable. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"I booked this property for 5 nights after seeing it in a YouTube video, which turned out to be a mistake. There was no dedicated manager onsite, and the bedsheets and pillows were used and not cleaned. I couldn’t sleep at night because of mosquito bites. For showering, I was only given hand soap.
Breakfast was terrible. I waited outside in the morning hoping to speak to someone and eat, but no staff appeared until 9:40 am. I was served two parathas, egg cutlets, and chalkumra curry — with no tea or coffee either in the room or at breakfast.
I honestly have no idea how this property got listed on Expedia. After speaking to the “virtual manager,” I left after just one night, but I was still charged for two nights. I’ve spoken to Expedia customer support three times since midnight, but there’s still been no resolution. Overall, this was a very disappointing experience."
"
We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked.
Regards,
M. Khan "
"Great location, plenty to do within walking distance such as shopping, dinning, ATM machines. Also its very easy to find CNG / Rickshaw right outside the hotel.
The staff are welcoming, the rooftop pool was nice (not heated), The sauna is good but takes about an hour to fully heat up. The gym was ok for cardio but the heaviest dumbbells are 10kg - however, there is a local gym down the road 4 min walk.
I think bathroom tiles could have been better cleaned, Overall it was a positive experience and I would come again if I ever needed a convenient stay. "
If I need to cancel my hotel reservation in Sylhet, will I receive a refund?
Yes, you'll find most hotel bookings are refundable if you cancel before the hotel’s cancellation deadline, which is often 24 or 48 hours before check in. If you have a reservation that's non-refundable, you might still have the option to cancel and receive a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Sylhet.
What's the best budget-friendly accommodation in Sylhet?
Based on reviews, Hotel Metro International is a popular hotel for our travellers who want a more economical choice, and features free buffet breakfast and free WiFi. View all budget hotels in Sylhet.
What's the best place to stay for a romantic getaway to Sylhet?
Visitors can enjoy all that Sylhet has to offer, including the gardens, temples and university setting. Tourists can also enjoy the city's theme park and zoo. In Sylhet, there are 78 hotels and other accommodation options to choose from. Find out more about Sylhet.
The hottest months are usually April and May, with an average temperature of 27°C, while the coldest months are January and December, with an average of 21°C. The rainiest months in Sylhet are June, July, August and May, with each month seeing an average of 872 mm of rainfall.
