Ants everywhere, including the bed. No hot water, so need to change room late at night. The new room had hot water, but also huge bugs (other than ants) and terrible smell from the exhaust fan. The door and a section of the wall let light in from the hall so it was difficult to sleep. The rooms are tiny, no space for suitcases. Internet in the room did not work the first day, the cable TV did not work the second day. Feces in the middle of the hall. Staff not empowered to do anything about our complains.