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Reviews of Hortz Hotels and Resorts

3 out of 5
Hortz Hotels and Resorts
Emilio Aguinaldo Highway, Kaybagal South, Tagaytay, Cavite

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

REYNANTE

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay, venue is good for relaxation.
Stayed 1 night in Jul 2022
Response from CM on 7 Sept,2022
Thank you for your wonderful comment. The management is looking forward for your next stay with us.Have a great day ahead.

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very difficult time getting to the hotel as what was advertised here’s under ‘Bali Village Hotel’ when we were not advised about their change of name to ‘Hortz Hotels and Resorts.’ More than expecting it to be searchable on waze, we had to ask a number of people on the road where Bali Village was. No one knew. What’s pinned on waze is vague, not to mention. The indicated contact number on this Hotels.Com site re Bali village is non-existent too so there would be no way for new customers to find what they have booked for except if they had Dora the explorer’s skills. We had to circle around Tagaytay for nearly an hour to find a knowledgeable samaritan about the new resort. Not going to discount the fact that the place is beautiful and the staff were more than accommodating. Plus points for allowing us to take our dogs along. I have to mention that food in Tipanan was excellent! The serving was big enough for 2 people each viand and that I would definitely come back to the property even for a random weekend dining.
Stayed 1 night in May 2022

6/10 Okay

Maria

Stayed 1 night in Apr 2022

10/10 Excellent

mary Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very decent and 5 stars to all the staff with their excellent services. They were spoiling me in my stay. I dont need to ask them they will very attentive to assist me in my need👍👍👍👍👍
Stayed 2 nights in Apr 2022
Response from Hortz Hotel and Resort on 13 Apr,2022
Good Day Ma'am! Thank you for appreciating our Service. Hope to see you again! Stay Safe and God Bless! :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Billy Joe

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in my life.
1. Employees in hotel does not know our booking. 2. I was waiting at the entrance for 40mins to check our booking. 3. So many insects, cannot sleep well 4. They got my ID, well did mot return during check-out.. well I am screwed now
Stayed 1 night in Nov 2020
Response from Tin on 11 Nov,2020
Dear Sir, Good Day! We're sorry for what happened it was a last minute booking and still the hotel complying of the LGU City Ordinance that every Monday all establishment from Tagaytay City are closed. Thank you and Stay Safe.

2/10 Terrible

Tao Shun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCREWED ...
We were not able to check in on monday . The hotel is close !!! what to do now ?
Stayed 1 night in Oct 2020
Response from Tin on 11 Nov,2020
Dear Sir, Good Day! We're sorry for what happened it was a last minute booking and still the hotel complying of the LGU City Ordinance that every Monday all establishment from Tagaytay City are closed. Thank you and Stay Safe.