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Reviews of Belian Hotel

3 out of 5
Belian Hotel
Graham Avenue, Cogon District, Tagbilaran, Bohol

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 22 out of 52 reviews" "
Rating 6 - Okay. 8 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly
Stayed 2 nights in Aug 2023
Response from Sheila on 23 Aug,2023
Dear Raymond, thank you for commending our friendly staff. We hope to see you again soon.

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staffs and very clean room though quite small space . May the standard room also will be entitled to have bidet in the toilet.
Stayed 1 night in Jul 2023
Response from Sheila on 23 Aug,2023
Dear Priscilla, We are delighted for your feedback about our very accommodating staff and our very clean room. Your suggestion about a bidet in the room is well noted. Thank you and see you again soon.

8/10 Good

NICARETES

Stayed 2 nights in Apr 2023
Response from Sheila on 25 Apr,2023
Thank you for your 8 rating. We appreciate you making Belian Hotel your home away from home. See you again soon.

10/10 Excellent

NICARETES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was Good, Close to everywhere You Go, just riding on tricycle, Check in was Smooth and Quick Over all are Good
Stayed 2 nights in Jan 2023
Response from Sheila on 30 Jan,2023
Thank you for your positive feedback. We hope to see you soon.

10/10 Excellent

Marianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 13 nights in Nov 2022
Response from Sheila on 24 Nov,2022
Dear Ms. Marianne,Thank you for staying with us. We are glad that you had a good stay. The team wishes to meet you again soon.All the best!

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Belian. I love that it is convient for boat transportation. My favorite part of Belian is the food. Each time going to Bohol I will always spend my first night here.
Stayed 1 night in Apr 2022
Response from Belian Team on 8 Jul,2022
Dear Sir David, Thank you for always making Belian as your home away from home in Bohol. We are glad of your positive feedback on our food. The team would love to see you again soon in Belian. All the best!

8/10 Good

MA ASTRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. The only disappointment is the water in the shower, it is very very slow, its next to nothing at all. It might be because we stay at the 5 th flr., hope they sort it out in the future. Thanks Belian Hotel
Stayed 2 nights in Jan 2020
Response from Jess on 13 Jan,2020
Thank you for letting us know. We will do our best to be better next time with our service. It was great having you around Ma'am!

8/10 Good

Kevin

Stayed 1 night in Dec 2019

10/10 Excellent

MikeS, Ocean City MD

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was overall fine. Only issue when we first arrived was that the toilet did not flush. After 3 maintenance calls I requested to change the room which they obliged. The staff are very friendly and the breakfast was good and rotated every day. The main thing I did not like was that the shower door has no rubber seal to keep the water from going out into the bathroom and almost requires someone to put a towel down behind the door while showering otherwise it becomes dangerous, however after staying in numerous hotels in the area, almost every one is this way. I checked a few hardware stores and no one seems to know the rubber strip I’m referring to and many of the showers have raised floors to keep the water from coming out into the hallway which could all be solved by one piece of rubber weather strip which seems to not exist here. Back to my point though , I enjoyed my stay at the Belian as did my wife and I would recommend this hotel over many of the other hotels I’ve been to. The Staff will accommodate any need you have and it’s definitely worth every peso.
Stayed 12 nights in Oct 2019

4/10 Poor

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Travelled with family
Liked: Staff & service
Close to the pier xxxxxxxxxxxxxxxxddxdsfcvvvfffffcccffffffff
Stayed 3 nights in Oct 2019

4/10 Poor

Rubi

Travelled with family
Disliked: Property conditions & facilities
The staff looked like they didn’t want to be there. From the customer service point of view, they are not welcoming and smiles were rare. The sheets and towels were very old. And I was charged P200 for a powder make up stain. No hotel has done that to me before. It means the laundry service is poor because they haven’t figured out how to remove powder make-up from sheets. The towels were very raggedy and old and no washcloth was included in the rooms - a very basic need in any hotel. The water in the shower had very, very low pressure and no bath mat was provided so the outside of the shower stall was wet after every shower. This hotel is not worth to be recommended at all.
Stayed 1 night in Aug 2019

4/10 Poor

Caroline, Washington, DC

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The room was overall pretty nice. However certain amenities such as hot water and a functioning AC were lacking. There were also no windows leading to the outdoors which felt kind of claustrophobic. The staff were rude and seemed to strongly favor locals over tourists as I was consistently ignored at the concierge desk for extended periods of time.
Stayed 1 night in Jul 2019

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No decent place to eat nearby , wasn’t allowed to go to room till nearly 3:30 pm, breakfast was only at best average at best rating
Stayed 1 night in Jan 2019

6/10 Okay

Carmine

Liked: Cleanliness, staff & service
Disliked: Room comfort
Simple hotel with friendly staff near the port
Staff was friendly, helpful, and accommodating. Area was safe and walking distance to the port. Rooms needed to be updated just a little bit. My main concern was that the air con was located almost directly over the bead and constantly blowing the cold air on my face which made it impossible for me to sleep.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2018

2/10 Terrible

Trinidad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A complain was sent to the Bureau of Internal Review since the hotel refused to issue an official receipt for the total amount which was charged to my credit and instead gave us a handwritten acknowledgement.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maria, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Love their breakfast buffet. Courteous staff provided prompt and excellent service.
Stayed 9 nights in Feb 2018
Response from Jess on 11 Apr,2018
Dear Valued Guest, We appreciate your kind and positive review. Thank you and we will do our best to make your next stay comfortable and hassle-free. All the best, Reservations Team

6/10 Okay

Verified traveller

Liked: Room comfort
There were ants crawling all over my fiance's drink, and breakfast was average, but wifi was good
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

8/10 Good

Kevin, Hong Kong

Liked: Cleanliness, staff & service
Basic clean hotel close to ferry and airport
I’ve stayed at Belian many times for work. It’s simple but clean. The smallest rooms are extremely small. Most rooms do not have windows, so they can feel a bit claustrophobic. The breakfast buffet is decent, with brewed coffee (rather than instant, which is the norm in the Philippines). Staff are all quite friendly and helpful. Within walking distance to both ferry pier and airport.
Stayed 4 nights in Jan 2018

10/10 Excellent

John, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised by how good this hotel is.
Spent 2 nights here to visit chocolate hills and before leaving the Island. The sea port is is close to the hotel you can walk it. Free shuttle to Airport which i took. Massage across the street is good and cheap. Next door STK restaurant is ok. Room is clean and modern. Bed was comfortable. Best of all is staff, they are very friendly, professional and courteous. Great value for the money.
Stayed 2 nights in Jan 2018

8/10 Good

CHERRY

Liked: Cleanliness, staff & service
Room not suitable for 3+1 family. Bed added is uncomfortable and noisy. Expected to be 2 double bed not 1 double with a foldable bed. Very disturbing when sleeping.
Stayed 2 nights in Dec 2017

8/10 Good

RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belian Hotel - good location,spacious,and friendly
The Belian Hotel is across the street from the ferry terminal and a 5min drive from TAG airport. It is just on the outskirts from the downtown shopping malls. 2 massage parlors and a 24hr store in front. I got the executive room with a kingbed and it was comfy and spacious. Breakfast was ok, except for an army of ants when they had a buffet breakfast. Staff were very friendly and informative. I will return to this hotel the next time i visit Bohol.
Stayed 1 night in Sep 2017

6/10 Okay

Howell

Liked: Cleanliness
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the Tagbilaran port.
In addition to being near the port there were many restaurants and stores nearby. Also banks and currency exchanges. The aircon was excellent in the room. The free buffet breakfast was one of the nicest I've experienced in the Islands. Also great 24 hour security guards on-sight.
Stayed 1 night in Jun 2017

10/10 Excellent

John, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accesible to everything
Friendly staff, good food and always good customer service

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
For one night was ok , clean, good area , next to the airport and casino. Room was ok, small but not bad. It was clean good amenities .. good tv and bed was comfortable ..has all that is expected . Breakfast was well and staff very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Michelle, Kuching, Sarawak

Disliked: Staff & service, property conditions & facilities, room comfort
Nightmare
Room is extremely small, not worth the price. I was very disappointed as not all rooms have windows. Upon check-out, staff claimed I took the hand towel and charged me 300PHP. I did not used the hand towel, let alone taking it. They weren't being helpful. I had a ferry to catch and just paid that amount, considered as a "charity"" to Belian. I definitely will not recommend anyone to stay there.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel staff..
Fairly good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than what I expected...
Great staff with good customer service... Hotel is clean. Good breakfast included.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A HOTEL NEAR THE PORT.
Wonderful hotel I ever experience during my Mindanao tour.....

6/10 Okay

Vance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & service, over price for location.
Price is high for quality and demand.

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel
Great staff,,,,very attentive. Conveniently located and close to ferry, free breakfast, free shuttle.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to harbor & free shuttle to the airport.
Nice accommodations. Cozy, but good value for the money. Very friendly staff.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sung Il

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

HANSUN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
전체적으로 무난
항구랑 가까워서 좋고 직원들이 친절하다 전체적으로 좋았으나, 에어콘이 구형으로 소음이 많아서 수면에 방해가 되였음
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フェリーターミナルから徒歩圏内でボホール観光の拠点にしました。隣がBBQレストランで、正面がレンタルバイク屋です。バイクは1日400ペソでデポジットが1000ペソでした。徒歩2～3分歩けばコンビニや複数のレストランが入った施設があり困ることはありませんでした。朝の到着でしたが荷物も気持ち良く預かってもらえました。
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Je déconseille !!
Beaucoup d’attente avant de pouvoir faire notre Check in car beaucoup d’affluence mais peut d’agent à l’accueil Nuit catastrophique ! Nous avons du choisir entre avoir la climatisation si bruyante qu’elle nous empêche de trouver sommeil et l’éteindre mais mourir de chaud toute la nuit ...a cela se rajoute les Nuisances sonores dès le matin avec des travaux Chambre très sombre car aucune fenêtre et éclairage très limité Salle de bain sommaire avec des toilettes bouchées Petit déjeuner pitoyable Heureusement que nous passions qu’une seule nuit dans cet hôtel
Stayed 1 night in Jun 2019

4/10 Poor

Philippe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Faux air d'hôtel chic et moderne, une façade !
Surclassé parce que le type de chambre réservé n'était plus disponible. Cette superbe chambre était malheureusement extrêmement bruyante car donnant sur une rue très passagère. Je ne comprends pas pourquoi la notion de bruit et le fait de mettre des doubles vitrages n'existent nulle part aux Philippines au moins dans ce genre d'hôtels. Ne pouvant rester là, on ma donné une chambre sans fenêtre...tout aussi bruyante par la climatisation, celle de la chambre elle-même et celle de la chambre voisine. Un gap avec la chambre dite de luxe ! Bref un rapport qualité prix très négatif. Seuls points pour sauver la situation : la gentillesse du personnel et le petit déjeuner copieux.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
場所は便利で、快適でした。 窓からの景色は素晴らしかったです。 ホテルのレストランは、リーズナブルで美味しかったです。
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
方便，近碼頭，過去坐車不用5分鐘，酒店還提供專車
Response from Jess on 11 Apr,2018
Dear Valued Guest, We appreciate your kind and positive review. Thank you and we will do our best to make your next stay comfortable and hassle-free. All the best, Reservations Team

10/10 Excellent

LUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体不错的选择
Stayed 2 nights in Oct 2017

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transfer hotel
Perfect for one day recovering. Super good massage place across the street

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, room comfort