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Reviews of Sunrise Hot Spring Hotel

3.5 out of 5
Sunrise Hot Spring Hotel
No.34, Henglongshan, Taian, Miaoli County

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 44 reviews" "
Rating 8 - Good. 20 out of 44 reviews" "
Rating 6 - Okay. 13 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No cold water supply
The staffs keep telling us that it's under urgent repair but for the whole day until we check out there is no cold water supply. Imagine you only have extremely hot fountain water available, you can't even take a bath or wash your face.

8/10 Good

Ellen, US

Liked: Cleanliness, staff & service, room comfort
Enjoyed the stay!

8/10 Good

Max

Liked: Cleanliness, property conditions & facilities, room comfort
Schönes Thermalhotel, Service etwas speziell
Schöner Ort um sich zu erholen. Etwas gewühnungsbedürftig ist, dass auch Hotelgäste alles, auch das jeweils bestellte Getränk, immer im Voraus zu bezahlen haben. Sonst sind die Leute aber nett.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
喜歡住宿的浴室有toto免治馬桶及馬鞭草的沐浴用品及有浴衣提供去溫泉池泡湯,樓下的加購的晚餐合菜好吃,早餐樣式也很豐富 缺點:床頭的LED燈一直閃爍不會停,只好關掉不使用
Stayed 1 night in Oct 2019

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

6/10 Okay

Hsueh

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
寛敞，服務人員親切。溫泉舒服
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
房間隔音不好，早上被其他遊客的小孩吵醒。空調有問題，只有冷氣。房間內浴池很大，泡澡感覺還不錯。
Stayed 1 night in Mar 2019

8/10 Good

KA FAI

Liked: Room comfort
Stayed 1 night in Feb 2019

6/10 Okay

PING-TSUNG

Disliked: Cleanliness, staff & service
價格和服務,設備不成正比
10多年前就曾經住過,這次再回去住,發現整體設備老舊,服務人員態度不親切,而且因為有旅行團體入住,所以喧嘩聲量大,隔音又不好,感覺不是很放鬆的度假
Stayed 1 night in Dec 2018

8/10 Good

Ying chou

Liked: Staff & service, property conditions & facilities
房間大小適中，隔音略差，房間內湯池還不錯，適合情侶夫妻同住
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2019

4/10 Poor

Yi Ting

Disliked: Cleanliness, staff & service, room comfort
這次住的是本館..飯店房間內的設備蠻老舊的，感覺比較潮濕冰冷，而且浴室才開始使用洗臉槽就塞住，弄了好久才通，而且晚班的櫃台人員不太親切講話速度很快也不是很有耐性..說實在的一晚8千多小貴CP值也太低...後來住進去之後才發現日出現在也有新館了...新館看起來就很明亮舒適..
Stayed 1 night in Jan 2019
Response from 日出溫泉飯店 on 20 Jan,2019
貴賓您好:您的意見我們已經收到.教育訓練會在努力加強輔導.感謝您寶貴的意見讓日出溫泉持續成長的空間..歡迎您下次再度光臨!

8/10 Good

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

YU CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Weichou

Liked: Property conditions & facilities, room comfort
普普
入住時竟然找不到訂房資料，一開始訂的是雙人房結果竟然沒房間，雖然後來免費升等四人房，但入住時自己訂的房間竟然沒資料感覺有點不好
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了飯店本身較舊外，整體來說清潔和早餐都還可以
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

6/10 Okay

kuan ming

Liked: Cleanliness
Disliked: Staff & service
房間很普通，價錢偏貴，服務人員態度冷淡，早餐還不錯，附近環境好
Stayed 1 night in Nov 2018
Response from 日出溫泉飯店-業務部 on 2 Dec,2018
貴賓您好: 您的意見我們已收到了,我們會要求各部門改進,歡迎您們再度光臨~謝謝!

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

QQ, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都還不錯，服務態度不錯 硬體設備的話，看每個人接受度 基本上沒有可以抱怨 硬要雞蛋裡挑骨頭的話 就是兩人房可能要再自備沐浴旅行組 如果沐浴次數較多的話
Stayed 1 night in Nov 2018
Response from 日出溫泉飯店 on 22 Nov,2018
您好:您們的建議已收到...非常歡迎您們再度光臨!

6/10 Okay

su chiu

Liked: Cleanliness, staff & service
餐飲品質和價位不成比例，中庭其他房客小孩清晨喧嘩影響房客睡眠
Stayed 1 night in May 2018

8/10 Good

Ming, Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort
房間內有私人溫泉
酒店位於山區，空氣清新，房間大及舒適，兼具室內溫泉，下雨天也可浸溫泉。唯早餐菜色普通，沒有當地特產提供。 晚餐可選擇在酒店餐廳叫套餐，又或到附近餐廳惠顧。
Stayed 1 night in Feb 2018

8/10 Good

YIU CHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
無法入睡
冷氣壓縮機很吵！就整晚聽它一直運轉的聲音無法入睡！房間也很舊！餐廳環境優雅戶外風景優美

8/10 Good

HSIUCHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒

8/10 Good

翔

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Chi Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
窩心及真心的服務
預訂出了問題，但酒店職員非常用心幫忙，當我們提問需補多少錢時，職員表示，錢是小事，你們老遠來玩，最重要是開開心心。最終完全沒有收取手續費，這種服務真的超窩心及真心，值得推介。
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員很親切，溫泉很棒，連洗臉台都是溫泉，刷牙都是溫泉味，很純，只是房間沒有暖氣，晚上有點冷，另外早餐令人驚艷，菜色很多，是buffet,大致來說，值得推薦住宿。
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
冷氣很涼。房間寬敞。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適的住宿體驗
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
與同等級同地點的溫泉會館相比，價格稍貴，早餐可再加強
Stayed 1 night in May 2017

6/10 Okay

hui chen

Liked: Staff & service

8/10 Good

Tsung-Yeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

seven

Disliked: Property conditions & facilities
還好
房間整體上還算可以，早餐很普通，不是很好吃而且有點冷掉⋯⋯大眾池部分清潔需再加強 ，平日去的價位也偏高⋯⋯⋯⋯⋯⋯⋯⋯

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合泡湯渡假的中價位飯店
我們是帶著嬰兒的家庭 有提供嬰兒床和嬰兒澡盆對來說我們十分方便 服務人員都很熱心親切，會主動詢問是否需要幫忙 泡湯區與客房區都大小適中，令人感到舒服 房間還算乾淨(雖有瞥到電視櫃底下有灰塵，但碰得到的地方都很乾淨) 碳酸氫鈉的溫泉水質很棒～洗完會讓皮膚更好 馬鞭草的沐浴精等香味十分宜人 有提供浴衣，喜歡日本風的客人可以過過癮~ 戶外區是峇厘島風，但我們沒有去~ 附近有些溫泉飯店蓋的位置，看起來若遇到天災不是很安全... 但這家飯店蓋的選址看來是ok的

6/10 Okay

Verified traveller

Disliked: Staff & service

10/10 Excellent

Cecily, Taichung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦
很喜歡日光溫泉的大眾池，也很適合親子旅遊...服務人員親切，唯一可惜的是沒有早晚餐吃到飽，但仍推薦入住。