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Reviews of Napas Hotel

3 out of 5
Napas Hotel
No.11, Ln. 141, Sec. 1, Taiwan Blvd., Central Dist., Taichung

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 182 reviews" "
Rating 8 - Good. 90 out of 182 reviews" "
Rating 6 - Okay. 23 out of 182 reviews" "
Rating 4 - Poor. 8 out of 182 reviews" "
Rating 2 - Terrible. 0 out of 182 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yu Hsuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for short trips!
The service was good and the room was comfortable.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from 莿桐花櫃台 on 24 Nov,2019
Dear : We are thankful that you chose us for this journey of yours. We are looking forward to hearing from you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
With room to grow hotel in an alleyway
Overall was ok. Small hotel and we had an adequate size room but would have been better with an extra stool/luggage stand. The hotel is about 15-20 minutes walk from Taichung station depending your walking speed and the number of intersections to cross. It's probably quicker catching a bus if there's one at the station already. The staff are helpful and helped with our queries. Even though we were on the 5th floor with windows, you're just facing another building about 2-3m apart. Try requesting one for a view of you can. The layout of the rooms are like on the outer square of the building whilst there is a hollow alcove right in the middle of the building. There's also a lift and stairs beside the lift. Because of this layout, sounds travel easily from next floors; eg kids shouting, loud noises, etc. We could hear people walking in their room above us on the 6th floor. The bathroom has a bath tub with shower and water spillage is only prevented via a shower curtain. I suggest aiming the shower flow away from the shower curtain or you'll end up wetting the floors and since it's a small bathroom, chances are you'll wet the foot towel and trash bin in there. There were also mold in our bathroom as I suspect there's not good ventilation in there. There are a lot of shops (snacks, eateries, knick-knacks) outside the hotel and bus routes that can be caught quite easily. There's complimentary coffee, tea and charging sockets in the lobby area. Check out the guide book there too.
Stayed 3 nights in Aug 2019
Response from 前台服務人員 on 31 Aug,2019
親愛的貴賓您好，感謝您填寫住宿評鑑，我們會不斷升級客戶服務及固定更新設施，並致力於提供最佳的住宿體驗，很高興入住期間獲得您的喜愛與稱讚，期待您再次入住。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2019
Response from 前台服務人員 on 29 Aug,2019
親愛的貴賓您好，感謝您填寫住宿評鑑，我們會不斷升級客戶服務及固定更新設施，並致力於提供最佳的住宿體驗，很高興入住期間獲得您的喜愛與稱讚，期待您再次入住。

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money and very central location near the train station
Stayed 2 nights in Jul 2019
Response from 前台服務人員 on 29 Aug,2019
親愛的貴賓您好，感謝您填寫住宿評鑑，我們會不斷升級客戶服務及固定更新設施，並致力於提供最佳的住宿體驗，很高興入住期間獲得您的喜愛與稱讚，期待您再次入住。

8/10 Good

TzeShin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from 櫃台人員 on 8 Jul,2019
感謝您的入住，希望您有愉快的一天。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about this place. Such a nice feeling when u step into the room. Staff were excellent n helpful. The only downside was the lack of wall hooks in the bathroom. Otherwise all fantastic.
Stayed 2 nights in Jan 2019
Response from MIKA on 7 Jan,2019
We are thankful that you chose us for this journey of yours. We are looking forward to hearing from you again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from MIKA on 30 Oct,2018
Dear guest: We are thankful that you chose us for this journey of yours. We are looking forward to hearing from you again.

8/10 Good

Sam, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Pro - Good location (Bus stop and train station nearby, centralized location) Con - Unstable wifi
Stayed 3 nights in May 2018
Response from 櫃檯人員 on 29 May,2018
Thank you for the comments. We will address this directly.

8/10 Good

??

Liked: Amenities, property conditions & facilities
とても親切な対応をしていただきました！
Stayed 1 night in Oct 2023
Response from NAPAS1956 on 8 Oct,2023
謝謝您的評論，期待您下次再次入住唷

6/10 Okay

Yu En

Stayed 1 night in Feb 2023

6/10 Okay

JIN-LONG

Stayed 1 night in Dec 2022

8/10 Good

Wei-shu

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

hai chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很好 環境乾淨 房間也很好 下次會再來
Stayed 1 night in Dec 2021

10/10 Excellent

Hsin Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from 莿桐花文創微旅 on 22 Dec,2021
親愛的貴賓您好，感謝您填寫住宿評鑑，我們會不斷升級客戶服務及固定更新設施，並致力於提供最佳的住宿體驗，期待您再次入住。

10/10 Excellent

chunhu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from 莿桐花文創微旅 on 22 Dec,2021
親愛的貴賓您好，感謝您填寫住宿評鑑，我們會不斷升級客戶服務及固定更新設施，並致力於提供最佳的住宿體驗，期待您再次入住。

10/10 Excellent

hungya

Liked: Staff & service, property conditions & facilities, room comfort
很安靜適合一個人的休息，另外毛巾有些污漬，會在回訪希望可以改善
Stayed 1 night in Nov 2021
Response from 莿桐花文創微旅 on 22 Dec,2021
親愛的貴賓您好，清潔問題及設備建議，我們必定虛心檢討並立即加強與改進，在此致上飯店最高的歉意。

8/10 Good

Verified traveller

Liked: Staff & service
床單上有污漬...
Stayed 1 night in Nov 2021
Response from 莿桐花文創微旅 on 22 Dec,2021
親愛的貴賓您好，清潔問題及設備建議，我們必定虛心檢討並立即加強與改進，在此致上飯店最高的歉意。

8/10 Good

Hiu

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Hsiu Yin

Travelled with partner
Liked: Cleanliness, staff & service
這是年輕背包客類型的旅館 除了我之外 都是年輕朋友 價位合理 離火車站近 適合搭車自由行的旅客
Stayed 1 night in Aug 2021

10/10 Excellent

Ju Shan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
大致不錯，相當良好 可惜沒有停車位
Stayed 1 night in Aug 2021

10/10 Excellent

WEN-CHIEH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點很好,飲食方便,路邊停車容易
Stayed 2 nights in Aug 2021

10/10 Excellent

meiyen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
房間很溫馨，店員很親切。
Stayed 1 night in May 2021

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Yu feng

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Apple

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Yuchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

meiyen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jan 2021

10/10 Excellent

TING HSUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地理位置靠近火車站交通方便
Stayed 1 night in Jan 2021

8/10 Good

Mei-Yen

Business traveller
Liked: Property conditions & facilities, room comfort
怪怪？
半夜竟然警察臨檢？11點就要退房；客人連續住五個晚上的客人竟然還要加收$300
Stayed 2 nights in Oct 2020

6/10 Okay

meiyen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
希望毛巾可以多更換，全白的毛巾其實只要用過很多次基本上就灰灰髒髒了。這會讓入住使用的感覺不太好。 但基本上環境是乾淨的
Stayed 1 night in Sep 2020

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

TING-LI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

boxiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

8/10 Good

YI-HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很好、只是枕頭好扁、然後床偏硬、翻了一整晚睡不著
Stayed 1 night in Mar 2020
Response from 前檯人員 on 16 Mar,2020
感謝您的入住，若有讓您不舒服的地方請見諒我們會再反應予改善。

8/10 Good

PEI I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from 前檯人員 on 16 Mar,2020
親愛的住客您好，謝謝您的入住以及喜愛，歡迎下次再度光臨。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次還會考慮入住
地理位置不錯，還可以折抵一次24小時的停車，很便利。淋浴間如果有置物架會更好，但是隔音有點不好...附近很多美食可以步行到達，飯店沒附早餐，但是附近也有不錯的早餐店。
Stayed 1 night in Feb 2020
Response from 前檯人員 on 17 Feb,2020
親愛的住客您好，感謝您的喜歡與評論，您提的意見我們會再多多留意，謝謝您，歡迎再來。

8/10 Good

YUCHI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from 前檯人員 on 10 Feb,2020
感謝您的光臨，歡迎再次入住為您服務。

10/10 Excellent

Nisi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
到台中臨時打開軟體訂房 訂到很美舒適的環境 價格也可以。ㄏ
Stayed 1 night in Jan 2020
Response from 前台人員 on 10 Feb,2020
感謝您的光臨與喜歡，歡迎再次入住為您服務。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from 前檯人員 on 10 Feb,2020
感謝您的光臨，歡迎再次入住為您服務。

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
ロケーションは抜群。徒歩で台中駅から8分、宮原眼科5分、第二市場10分、台中公園8分、春水堂8分、ホテル前の道は狭いので、送迎車は表通りで待ち合わせかもしれません。 夫婦ならいいけど、友達となら、シングル利用で別々の部屋が良いかな。カップルとなら別のホテルの方がおすすめです。
Stayed 2 nights in Dec 2019
Response from 前檯人員 on 10 Feb,2020
Dear : We are thankful that you chose us for this journey of yours. We are looking forward to hearing from you again.

8/10 Good

Hsin Mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
網路有死角 亞太手機不通 其餘都很好
Stayed 1 night in Jan 2020
Response from 前檯人員 on 10 Feb,2020
感謝您的光臨，您的問題我們會反應給修報人員多次檢查，歡迎再次入住為您服務。

6/10 Okay

hei yui

Travelled with family
好暗, 麻麻地 :(
圖片同實物不符, 低水壓, 唔夠熱水
Stayed 2 nights in Dec 2019
Response from 前檯人員 on 10 Feb,2020
親愛的顧客很抱歉讓您住宿體驗留下不好印象，有問題歡迎與前檯人員反應，能為您處理的我們會竭盡處理，謝謝您。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
年末年始旅行
1泊台南に行くのにスーツケースも預かっていただき、可愛いお部屋で快適に過ごすことができました。すぐ近くに宮原眼科の2号店もあり、良かったです！
Stayed 2 nights in Dec 2019
Response from 前台人員 on 9 Jan,2020
感謝您的喜歡與入住，歡迎再來:D

6/10 Okay

HSIEN HAO

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2020
Response from 前檯人員 on 10 Feb,2020
感謝您的光臨，歡迎再次入住為您服務。

6/10 Okay

YU TUNG

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from 前台人員 on 9 Jan,2020
感謝您的入住，歡迎再來。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Nice hotel with very friendly staff. Rooms are nice but small.
Stayed 2 nights in Nov 2019
Response from 莿桐花櫃台 on 24 Nov,2019
Dear : We are thankful that you chose us for this journey of yours. We are looking forward to hearing from you again.