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"Staff friendly and helpful. I always choose Novotel when visiting Taiping. "

"Very clean and extremely friendly staff. The suite was bigger than we needed but a nice luxury despite being quite dark"

"Very friendly lady at reception. Our room was a bit faded and dated. I'm guessing from the Expedia photo that some of the rooms have been renovated, but ours hadn't been done yet. But it was clean and fine for our single night in Taiping. Also great central location in city centre, and only fifteen minutes' walk from railway station."

"The manager TIA is very helpful and give us a warm and at home hospitality "

"Room clean"

"Pertama kali check in jauh sikit dari town Taiping. tapi distance ok cuma less than 8km. tempat cantik, sunyi, kawasan safe, kakitangan semua bagus. Air pressure pun kuat, bersih, aircond sejuk, tilam selesa, kalau ada kipas ceiling lagi bagus, sbb musim hujan, sejuk nak all the time pasang aircond je, hihii and TV tak dpt tengok sbb setting ke WiFi tak boleh connect, nasib baik raya, so berjalan raya sampai penat, tak sibuk nak tgk tv. hihihi. Shuben cakap next nak check in sini lagi, tapi nak request level ground. ada balkoni santai. Apa pun terbaik dan boleh perbaiki lagi untuk lebih maju. TV tu important, sbb bosan kalau takde TV. "