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Reviews of ZINC OLD TOWN HOSTEL

2 out of 5
ZINC OLD TOWN HOSTEL
Väike-Karja 1, Tallinn, Harjumaa

Reviews

6.2
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 3 out of 8 reviews" "
Rating 4 - Poor. 3 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

5.4/10

Cleanliness

5.2/10

Staff & service

10/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Owen, London

Disliked: Cleanliness, staff & service, property conditions & facilities
I turn up and know one was there. Then a guy walked out said he work there and let me get in and walked down the street to not return. So I left because the place look not welcoming at all. And no one was there to check me.
Stayed 1 night in Oct 2023
Response from Management on 31 Oct,2023
First of all, we don't know where you went and who you turned to, but we didn't have any men serving in the hostel. Expedia always gives you information where the accommodation is located and there is always an opportunity to call (info on our profile), in this regard, we would like to inform you of your inadequate attitude towards our service, which you didn't useTbt Management

10/10 Excellent

Robert

Liked: Staff & service, amenities
Very pleasant & helpful staff - excellent directions & local advice - highly recommended.
Stayed 3 nights in Sep 2023

6/10 Okay

María Rosario

Disliked: Cleanliness, staff & service
No lo recomiendo
Fue fácil encontrarlo. El chico de la recepción con muy mal modo. Quejándose de que a mi me había salido barata la habitación pero para él era pérdida (una habitación individual, pero tenía 3 camas). De mala manera me dijo que elija una cama y que ni siquiera me siente en las otras porque debería cobrarme extra.
Stayed 2 nights in Aug 2023
Response from s on 26 Oct,2023
naturally, the receptionist acted like a real person, you got this room really cheap thanks to our ignorance that it was a concert - we could have told you if we didn't like something

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huone kohtuu siisti ja kelpaa yhden yön nukkumiseen. Henkilökunta todella töykeää.
Stayed 1 night in Aug 2023

6/10 Okay

Anna

Stayed 2 nights in Aug 2023

4/10 Poor

Erik

Travelled with group
Disliked: Staff & service
Centralt läge, men inte mycket mer. Delad toalett och väldigt hög volym.
Stayed 2 nights in Aug 2023

10/10 Excellent

Maija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asiallinen majoitus
Hostelli sijaitsee ihan Vanhan Kaupungin ydinkeskustassa, vuosisatoja vanhassa talossa. Hostelli oli siisti, puhdas. Samoin huone ja vuode puhdas, hyvä nukkua.
Stayed 2 nights in Jul 2023
Response from Renata on 7 Aug,2023
Kiitos Maija kaikesta ja olette mahtava perheenYt

4/10 Poor

Verified traveller

Disliked: Staff & service
A hostel, nothing more
If you have no choice, you can stay. But not worth the money for a single room (26 €). You have to call on the phone to get in (what if my battery is dead). The greeting is beyond friendly. Every time the light goes on in the hall you see it in the room. Also can be loud in the street, from passing by drunks, as in the middle of the oldtown. Which makes it also a good location if you look for this.
Stayed 1 night in Nov 2022
Response from Management on 6 Dec,2022
Our experience has shown that people who get cheap accommodation always look for negativity in the accommodation. We recommend going out of town and paying 200.- per night, in other words you will get satisfactory accommodation. It is surprising that other customers are extremely satisfied with the price scale and accommodation conditions - the poorer the conclusion the customer the more criticism