Terrace/patio
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Reviews of The Terrace Boutique Hotel

4 out of 5
The Terrace Boutique Hotel
27 Polikarpe Kakabadze Street, Tbilisi

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 42 reviews" "
Rating 8 - Good. 15 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Cleanliness
I reserved a double room which means two double beds. I was given one bed for two males and that doesn’t work. I was offered to pay for a second room and that makes no sense. I’ll be contacting Expedia about this. I have traveled to 125 countries and double room when I book with Expedia means just that. Very disappointing
Stayed 1 night in May 2022
Response from Natia Khasaia on 17 Jun,2022
Dear valuable guest, Thank you for taking the time to share your recent experience about your stay with us. It is with regret to read about impression you left our hotel. Let me explain that due to the Hotel standards all over the world, double room means one double bed and twin room means two separate beds. You had a reservation of Double Room and we offered it. There was not availability of other rooms. We hope that despite this inconvenience we will have a chance to host you again and make your stay comfortable and memorable. Sincerely, Natia Khasaia Sales&Marketing Manager

10/10 Excellent

Shawn

Stayed 3 nights in Nov 2021

8/10 Good

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The staff was friendly and smiley all the time The restorant is very nice and brackfast was good The room lighting is not sufficient
Stayed 4 nights in Oct 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Room was clean and very comfortable. Location and service of the hotel was also great. I would definitely stay again.
Stayed 1 night in Mar 2020

10/10 Excellent

Julia, St.Petersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic View, room design, service and friendliness
Stayed 2 nights in Dec 2019

8/10 Good

Faheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good but with room for slight adjustments.
The staff was stupendously helpful. Breakfast could have been better especially given the lack of fresh fruit juice. Not having a gym is obviously a disadvantage but understandable given the size of the place. Views are spectacular from the rooms and restaurants but the menu at the rooftop restaurant is both too pricey and wanting. Great for those who like walking and climbing up and down hills such as myself. Terrible for those with a bad back and aversion to ascending a steep hill by foot. Ladies at the reception were a treat to deal with and they go out of their way to help. Extended my check out time on an otherwise busy day.
Stayed 4 nights in Sep 2019
Response from Tamta Kurashvili - S&M Manager on 4 Oct,2019
Dear Mr.Faheem, We are honored to learn that you had a remarkable time with us. Our team is continuously committed to providing the best experiences for our guests and thus, your positive feedback is truly important to us. We look forward to welcoming you back in a not so distant future. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Tamta Kurashvili on 30 Sept,2019
Dear Honorable Guest, Thank you for choosing our hotel & high score, please visit us again, it will be a pleasure to host you as a repeat guest. With kind regards

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a view
This hotel was better than I expected. I arrived grumpy and with a few minutes I was smiling. There is great restaurant and bar on the rooftop with a magnificent view of the city. The breakfast was plentiful and tasty. The room we had was just amazing; clean and comfortable with a glass bathroom! Staff were the best feature of this hotel, always smiling and helpful, Had a great stay and will be back again. Oh, the WiFi worked just fine.
Stayed 3 nights in Sep 2019
Response from Tamta Kurashvili - S&M Manager on 26 Sept,2019
Dear Honorable Guest, Thank you for the wonderful review about The Terrace Boutique Hotel. Your comments will serve as an additional inspiration to us to consistently maintain the high standards you experienced during your latest stay. We look forward to welcome you back to our hotel With best regards

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
HOTEL NAME TERRACE BUT ACTUALLY NO TERRACE.
Stayed 2 nights in Sep 2019
Response from Tamta Kurashvili - S&M Manager on 24 Sept,2019
Dear Mr.Majed, Thank you for choosing our hotel & thank you for a high score. It was a real pleasure to host you at our house. Let me note, that the whole 5 floor consists with terraces, besides all our high category rooms have own terraces, this is why the name of hotel is The terrace. We are looking forward t o your next arrival Sincerely

10/10 Excellent

Marwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The big clean rooms with balcony that has fantastic views is a plus. The staff were very helpful and their rooftop restaurant is highly recommended. however, Breakfast needs improvement
Stayed 2 nights in Aug 2019
Response from Tamta Kurashvili - S&M Manager on 3 Sept,2019
Thank you very much for choosing our hotel & thank you for sharing the positive feedback. We are happy that generally you satisfied with facilities & services. Let me pass the info about the breakfast & dinner to our executive chef, we promise to improve all to your next arrival :)

10/10 Excellent

Galit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended hotel at Tbilisi
Very specious clean & comfort. Very good breakfast. Excellent service.
Stayed 5 nights in Apr 2019
Response from Tamta Kurashvili - S&M Manager on 3 May,2019
Dear Mr.Galit, thank you for the high score & thank you for choosing The Terrace Boutique Hotel. We will be waiting for your next visit in the nearest future. With kind regards

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This modern Boutique style hotel was a pleasant surprise for this frequent traveler to Tbilisi. Incredible views from my room, spacious, spotless and modern bath with hot shower. I ate at the roof top restaurant, the enclosed glass section but plenty of panoramic views of the Old City. I especially enjoyed the home brewed tea (mint and local honey). The meal portions are Georgian so come hungry or plan to share! For those looking for value and modern and elevator this is a great choice. Quiet too. Located on the same road as the Funicular its an easy walk. Liberty Square is a 18 minute walk. Local transport a walk too. However, taxify or local cab will get you where you need to go. Only down side is the the road into the hotel is in need of repair. I hope to make it back!
Stayed 1 night in Feb 2019
Response from Tamta Kurashvili - S&M Manager on 5 Mar,2019
Dear Honorable guest, Thank you very much for your kind feedback & high score. It is a best award for our staff. We will be waiting for your next visit in the nearest future. With kind regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and saff very helpful , food good , wine choice varied , location central
Stayed 6 nights in Dec 2018
Response from Iako on 6 Feb,2019
Dear Guest , Thank you so much for such a nice review . Regards Iako

10/10 Excellent

Fuad Rahimov, Baku, Azerbaijan

Liked: Cleanliness, staff & service, room comfort
Fantastic Hotel for Honeymoon
The Terrace Boutique Hotel is fantastic hotel for tourists, honeymoon day and others. Good location, fantastic terrace. With one word - Fantastic. But one thing is closed question for me. Why coffees are not include to breakfast?
Stayed 1 night in Apr 2018
Response from Tamta Kurashvili - S&M Manager on 1 May,2018
Dear Mr.Rahimov, Thank you for the positive review & high score. It is wonderful you chose The Terrace for your honeymoon. We are so pleases to know that you enjoyed your stay at with us. Of course coffee is included in the breakfast, if you order separately at the bar desk it would be chargeable. We hope to welcome you again at The Terrace. with kind regards

10/10 Excellent

Vahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with great view and minimalist style
Picked this hotel for it's minimalist style. The service is good, staff is helpful. OMG the view from the window! The place is on a hillside and whole Tbilisi looks like on your hand from room window and even better the restaurant terrace on the 5th floor. Pretty good value for the price. It's also 5 minutes walk from Tbilisi funicular.
Stayed 1 night in Nov 2017
Dear Vahram, Thank you for positive review! It is the best award for our staff. We will be waiting for your next arrival in the nearest future With kind regards Tamta K Sales & Marketing Manager

6/10 Okay

Pino, Dubai

Disliked: Staff & service
Nice hotel with a good view.
Spatious rooms. Cheap, essential, decor. Stained allway carpets. Good breakfast. Cold rooms. Large shower.
Response from S&M Manager on 20 Mar,2018
Dear Guest, Thank you for your feedback! Both, positive & negative reviews are important for us, it is a chance to improve yourself. With kind regards Tamta K

8/10 Good

Vincent, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
overall a very pleasant stay in this minimalist hotel with very pleasant and efficient staff, nice room with all needed. Great bar, great waiter (Mikhail) and amazing views of the city. Only downside is that we did not find one taxi who knew the way to the hotel ! Perhaps some work is needed to make the place know to taxis

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and friendly staff
I would definitely stay in this hotel again and have no problem recommending this place to friends. Compared to other 4 star hotels, I would not rate this as a 4 star. The rooms are spacious though there is evident wear in the rooms and bathroom supplies were not refilled consistently. The staff is very friendly and helpful.

8/10 Good

Han Solo, Tatooine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel wigh good views, near the city centre.
Nice stay @ the Terrace hotel. Looks and feels like a residential building in one of Tbilisi's most central areas. The restaurant on the terrace offers spectacular views and serves good food.

8/10 Good

Nikola, Istanbul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice design and views; terrible service
Very elegant and nicely designed hotel with modern feel, and unsurpassed views of the city. Walkind distance to thhe funicular and to the old coty. But ... I arrived at hotel and for three times, the door key did not work (twice a magnetic key, once the metal key). I mean ... Glitches like this happen, but I was left to sort the problem by myself going up and down from my room to the lobby four times. In the morning, I asked for a shirt to be picked up for dry cleaning from my room: it wasn't. In the evening I reminded them about my shirt. The following morning it was delivered (late) with a stain and not ironed. At breakfast, I was essentially ignored and had to pick-up all the cutlery from other tables.

8/10 Good

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panoramico
Hotel con bella vista panoramica sopra la città, fuori dal centro, molto difficile da raggiungere a piedi anche perchè in cima a una collina. I taxi a Tbilisi costano molto poco e si trovano ovunque, quindi non è di per sè un grande problema. All'arrivo la camera era congelata con il riscaldamento spento.
Stayed 2 nights in Dec 2020

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Preis-Leistungsverhältnis, schönes Hotel etwas oberhalb von Tiflis gelegen mit toller Aussicht.
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

ANNA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

10/10 Excellent

Fredrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotel
Bra mat på hotellet. Rent fint. Nära till centrum gångavstånd en del gång i lutande backar som man sk a vara mdveten om men annars 15lei med taxi max och då får dom några extra redan. Härlig utsikt från takterrassen
Stayed 8 nights in Sep 2019
Response from Tamta Kurashvili - S&M Manager on 8 Oct,2019
Thank you very much for choosing us and for taking the time to write a review regarding your experience with our property. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Hope to welcome you back again soon. Best regards

6/10 Okay

Verified traveller

Liked: Room comfort
Great place. Fantastic view. Bad service
The hotel is perfect located... Fantastic view. But it is not 4 start at all. Staff allow to talk about guests in behind of guests. The room is not properly clean and many things are filling apart, because pretty old. Need huge improvement!
Stayed 1 night in Aug 2019
Response from Tamta Kurashvili - S&M Manager on 9 Sept,2019
Dear Honorable Guest, First of all let me thank you for choosing The Terrace Hotel for your recent stay! Please allow me to take this opportunity to apologies for the unfortunate incidents that took place during your visit. If you would give us your name or booking number it would be easier to investigate what was the reason you felt yourself uncomfortable. We always look forward to your next arrival for new opportunities for serving you Sincerely

8/10 Good

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un superbe hôtel un peu excentré
L'hôtel est très bien, chambres spacieuses, personnel aimable, wifi et petit déjeuner parfaits, restaurant bon marché et offrant une superbe vue sur la ville. Que du positif donc si ce n'est l'emplacement assez excentré (Bien que très proche du funiculaire). Comptez une vingtaine de minutes de marche minimum pour la vieille ville et trente à quarante pour le retour si vous avez de bons poumons. Taxi pas cher mais ce n'est pas dans mes habitudes. Bus 37 de l'aéroport (0,50 GEL ou ... 15 cents) et 15 minutes d'ascension à pied. Taxi de l'aéroport (50 à 60 GEL ou 18/20 €)
Stayed 4 nights in Jul 2019
Response from Tamta Kurashvili - S&M Manager on 12 Jul,2019
Dear Guest, Thank you for The Terrace Boutique Hotel. It a pleasure to host you in our house. Your positive feedback & the high score is the best award for our personal. We are looking forward to your next arrival With kind regards

10/10 Excellent

vasily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Супер
Супер отель. Отличное местоположение. Завтрак шикарен. Рекомендую всем, кто хочет остановится в центре Тбилиси. Дизайнерские номера просто восхищают.
Stayed 1 night in Jun 2019
Response from Tamta Kurashvilil - S&M Manager on 19 Jun,2019
Dear Vasily, Thank you very much for choosing to stay at The Terrace Boutique Hotel & for taking time to rate us. We are looking for the pleasure to welcoming you back at our hotel and if you need any assistance on your future stay, kindly give us a call and we will be more than happy to assist you. With kind regards

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Любовь.
Очень понравился отель, номер с видом отдельная любовь) Вкусные завтраки. Очень приятно было, что заселили раньше и еще и завтрак предложили. Спасибо всему персоналу!
Stayed 4 nights in Apr 2019
Response from Tamta Kurashvili - S&M Manager on 29 May,2019
Dear Anne, Thank you for sharing your review on HOTELS.COM. Our goal is to provide our guests a truly wonderful experience from arrival to departure. Once again, thank you for staying at The Terrace Boutique Hotel and we hope that you will consider to stay in our property whenever your travel brings you back to Tbilisi. Sincerely

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Современный Отель с лучшим видом.
Весьма достойный отель. Плюсы: кровать удобная, постельное белье новое и чистое, душевые принадлежности есть, у категории superior - отличная терраса, завтраки вкусные и есть разнообразие, команда Отеля - дружелюбная и отзывчивая, при небольшой загрузке возможен upgrade и ранний заезд, вид на город прекрасный, тишина района. Из минусов: достаточно далеко подниматься в гору от Шота Руставели, есть небольшие потёртости стен, плохая звукоизоляция. В целом - отель рекомендую, так как он почти во всем соответствует мировым стандартом заявленной категории.
Stayed 4 nights in Dec 2018
Response from S&M Manager on 26 Dec,2018
Dear Guest. In the first instance, I would like to use the opportunity, and thank you for choosing The Terrace Hotel for your stay. Apart from that, it is very important to outline that I am pleased to receive our complimentary feedback towards our hotel. I will definitely share your review with my colleagues as it is very essential for us in the day-to-day operation. Indeed, we will continue doing in the same strain in order to ensure the highest services quality, and to deliver upon the guests expectations and needs. Again, thank you for your kind comments and rating on HOTELS.COM. I truly hope to have another opportunity to welcome you back at The Terrace. Yours sincerely Tamta K

10/10 Excellent

Corneel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geweldig uitzicht over de stad, zeer vriendelijk personeel en ruime kamer
Stayed 3 nights in Nov 2018
Response from S&M Manager on 30 Nov,2018
Dear Guest, Thank you very much for positive feedback! We will be waiting for your next arrival in the nearest future. Best regards Tamta K

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Впечатляющий вид на город
Впечатляющий вид на город, просторный светлый номер, широкие удобные кровати. Мы путешествовали с двумя детьми, всё оказалось комфортно, есть лифт, что удобно с детской коляской, в номере имеется всё необходимое, чайник, чайные принадлежности, небольшой холодильник-минибар, халаты, тапочки, фен и т.д. Персонал очень внимателен и отзывчив. Расположен отель недалеко от фуникулера Мтацминда, Старый Тбилиси в пешей доступности, мин 20, а вот обратно в отель можно уже ехать на такси, так как подъем в гору, хотя мы даже с детьми преодалели его пешком ;) пользуйтесь сервисом Яндекс-такси, точно не переплатите.
Stayed 1 night in Oct 2018
Response from S&M Manager on 11 Oct,2018
Dear Honorable Guest, Thank you for the positive review & the high score. We would be more than happy to host you again at our house in the nearest future. Sincerely Tamta Kurashvili

8/10 Good

Tom, Detmold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Blick über die Stadt
Einchecken angeblich erst um 14 Uhr möglich. Doch wir bekamen schon ein Zimmer um 6 Uhr morgens. Alle Mitarbeiter sind super freundlich und immer hilfsbereich. Mit Englisch kommt man gut klar. Das Zimmer war sauber und angenehm groß. Das Bad modern. Beim Einbau des Kleiderschranks hätte man mal eine Wasserwaage benutzen sollen... Beim Frühstück hat man einen fantastischen Blick auf die Stadt. Im Sommer kann man draußen auf der offenen oder überdachten Terrasse sitzen. Ein tolles Hotel. Wir werden nächstes Jahr wiederkommen.
Stayed 7 nights in Mar 2018
Response from S&M Manager on 16 Mar,2018
Dear Guest, Thank you very much for your kind words! We will be waiting for your next visit in nearest future With kind regards Tamta Kurashvili

10/10 Excellent

nisan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший стильный отель
Хороший достойный отель. Прекрасные завтраки. Очень услужливый персонал, особенно в ресторане, старались выполнять все пожелания, это было мега приятно. Конечно как и всем понравились виды с террасы ресторана и номера. Довольно чисто как для грузин если вы понимаете о чем я. Очень тихо. Нам повезло с расположением номера и соседи были спокойные. Но стены и вправду картонные слышно было разговоры и храп))) Отель довольно красивый, стильный не вычурный. Из минусов: ужасные, очень высокие, искусственные подушки, которые элетризовались (но я вредная и кому-то может быть ок, мужу и сестре было нормально) и отсутствие батареи в ванной комнате - холодно и неудобно - это не понравилось всем. Решили вернуться вместе с родителями - отель проверили и теперь не страшно везти.

4/10 Poor

Alvaro

Disliked: Staff & service, room comfort
Hotel con bonitas vistas y buen personal pero muy regular con problemas tecnicos constantes y encima me robaron la carte ra dentro de la habitaciòn.

8/10 Good

Azza, الامارات

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
اقامة ممتعة
مناسب جدا لنا نحن كمسلمين بخ شطاف للماء. كذلك يوجد به تكييف. لكن موقعة عير معروف لكل اصحاب التكاسي لانه جديد. كانت اقامة رائعة

2/10 Terrible

Elmar, москва

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
отвратительное отношение
проживание по факту не осуществлилось, был заранее полностью оплачен люкс на 2 лиц, которые были указаны в брони, однако по приезду в отель гостю в регистрации было отказано, требовали деньги за заселение, по телефону дозвониться невозможно, пояснения глупые