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Reviews of Grand Court Hotel

3 out of 5
Grand Court Hotel
G-3, Menara GSM, Jalan Padang Tembak, Off Jalan Maharaja Lela, Teluk Intan, Perak

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 68 reviews" "
Rating 8 - Good. 37 out of 68 reviews" "
Rating 6 - Okay. 13 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ah Keim

Liked: Staff & service, property conditions & facilities, room comfort
Mr
No bar fridge in the room. Corners of the room were a little dusty. Other aspects were good. Towels changed daily automatically.
Stayed 2 nights in Dec 2023

8/10 Good

Michael kok mun

Stayed 1 night in Sep 2022

8/10 Good

mohd izahar

Stayed 1 night in May 2022

8/10 Good

Yoke Lian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly with smile face & family room was quite huge & clean. Excellent staying
Stayed 1 night in Feb 2022

8/10 Good

Kamarul Ariffin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Mohd Azman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
The room very clean.
Stayed 1 night in Nov 2021

8/10 Good

Abdul Rahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Oct 2021
Response from Ariya on 3 Nov,2021
Dear Sir, Thank you for your good review. We hope you have an enjoyable stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Ariya on 3 Nov,2021
Dear Miss/Sir, Thank you for your good review. We hope you have an enjoyable stay with us.

8/10 Good

chien yong

Stayed 1 night in Apr 2021

10/10 Excellent

Elainne, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steven was a very nice & polite staff, he's willing to explained the interesting & famous place & food. Nice.... Room was big, clean and comfortable too. Will come back again if visit again Teluk Intan. Thanks....
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Mazlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Ariya on 1 Sept,2020
Dear Madam, Thank you for your feedback. We are glad that you enjoy your stay with us.

4/10 Poor

Fahami, Klang

Travelled with family
Many available rooms but the family rooms without windows view. Breakfast only ala carte even in the web said buffet.
Stayed 1 night in Aug 2020
Response from Ariya on 26 Aug,2020
Dear Sir, Thank you for your feedback & comments. All of the room here are with windows which some are with outside view & some are with inside view (center court). Under RMCO, the breakfast/lunch/dinner buffet are not allowed.

10/10 Excellent

Tuan Shaharum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ocation
Excellent location
Stayed 1 night in Jul 2020
Response from Ariya on 29 Jul,2020
Dear Sir, Thank you for your feedback & respond. Please do come again.

10/10 Excellent

Aswani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Ariya on 12 Mar,2020
Dear Guest, Thank you for your feedback. We're glad you enjoy your stay with us.

10/10 Excellent

Theva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Ariya on 29 Feb,2020
Thanks for your response and we're happy that you have a great stay with us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Everything is ok.
Stayed 1 night in Jan 2020
Response from Ariya on 30 Jan,2020
Thanks for your feedback & support.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

MOHD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near from town, hope can have swimming pool
Stayed 1 night in Jan 2020

8/10 Good

Abu, Shah Alam

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the town. Ample parking space. Big family room.
Stayed 1 night in Jan 2020
Response from Ariya on 23 Jan,2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
First time in Teluk Intan
Quite a new hotel. Reception is friendly. Plenty 9f parking lots. Our family room is spaces, but too much empty spaces without fittings. Breakfast is ala carte with limited choices.
Stayed 1 night in Dec 2019
Response from Ariya on 23 Jan,2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Stay was comfortable
Stayed 1 night in Dec 2019
Response from Ariya on 23 Jan,2020
We are glad you enjoy your stay.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Muhadir, KL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the quite environment offered here and the location is strategic for a vacation in teluk intan
Stayed 2 nights in Oct 2019
Response from chuah on 13 Nov,2019
Thank you for staying with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Chuah on 17 Oct,2019
Thank you

8/10 Good

Bon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good basement and open air parking within property. Big restaurant for breakfast. #302 TV reception poor.
Stayed 1 night in Sep 2019
Response from chuah on 8 Oct,2019
Thank you for your comment.

6/10 Okay

Verified traveller

Travelled with partner
Easy to reach
Stayed 1 night in Sep 2019
Response from chuah on 8 Oct,2019
thank you

10/10 Excellent

Suhaimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from chuah on 8 Oct,2019
Thank you for your comment

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from chuah on 8 Oct,2019
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
rooms floor interior is using tiles. Preferable to use carpet. TV channels are not clear may be of using analog antenna. Breakfast restaurant not displaying HALAL logo.
Stayed 2 nights in Jul 2019
Response from Chuah on 23 Jul,2019
Thank you for your suggesting. We will refer to our management. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from FRONT OFFICE MANAGER on 18 Jul,2019
THANK YOU FOR YOUR SUPPORT.

10/10 Excellent

Rahayu Binti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from CHUAH on 18 Jul,2019
THANK YOU FOR YOUR SUPPORT .

8/10 Good

Anab75

Travelled with family and small children
Disliked: Cleanliness
Strategic location.
Stayed 1 night in Jun 2019
Response from CHUAH on 18 Jul,2019
THANK YOU FOR YOUR SUPPORT .

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The surrounding area is quiet, might be a good or bad thing depending on your preference. It is also near the main town of Teluk Intan, around 10 mins via MyCar (their version of Grab), cheap and affordable transport. There is a row of small outdoor eateries just beside the hotel, which is great for late night dining till 1AM, including food items like seafood and local cuisine. What we didn’t like: The lighting in the corridors and main area should be more cheerful as it’s currently quite dim and unpleasant. The rooms should be better lit as well. The TVs in the room have poor reception and thus the channels turn out grainy with poor resolution. There is no wardrobe in the room, just a simple hanger rack with 3 hangers and a small table-looking stand to put your bags on. The lifts in the hotel could be in a better shape with better lighting. Also, we were only provided 1 single keycard for the rooms. We should have 1 more extra, just in case, like in most hotels. In the rooms, there is no ironing board and iron. There is only 1 common ironing set which is fixed in the corridor. Therefore it is inconvenient to iron our clothes as we have to walk a distance to iron our stuff. A solution could be to have 1 ironing set in each room or to allow for loan of the common iron set.
Stayed 2 nights in Jun 2019
Response from chuah on 18 Jul,2019
Thank you for your support. We will pay attention to your suggestion.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel stay was pleasing. But just 1 thing that was quite bothering. The initial check in process is taking quite some time. I was waiting for almost 20 minutes to check in and in front of me there were only 2 people. I feel the service at the front desk can be improved. Thank you.
Stayed 1 night in May 2019
Response from Ariya on 2 Jul,2019
Dear Guest, Thanks for your feedback & apologize because you have to wait for check-in. Normally check-in process are very fast , within 5 minutes can complete.

8/10 Good

Aszahari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from chuah on 18 Jul,2019
THANK YOU FOR YOUR SUPPORT .

8/10 Good

Verified traveller

Business traveller
Price is reasonable. Room is clean. Good
Stayed 1 night in Apr 2019
Response from Ariya on 2 Jul,2019
Dear Guest, Thanks for your compliment. Please come again.

6/10 Okay

Hifizah

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Air-condition not cold
Stayed 1 night in Apr 2019

4/10 Poor

Chua

Disliked: Staff & service
Rooms not made up.
Service was bad! Rooms were not made up when check in at 8pm.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

JesseJames, KL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and comfort bed
Stayed 2 nights in Feb 2019
Response from Chuah on 30 Mar,2019
Thank you for your support.

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Chuah on 30 Mar,2019
Thank you for your support.

10/10 Excellent

Rusydinah Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Chuah on 23 Jan,2019
Thank you for choosing our hotel. We will try our best to give the better service in future.

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019
Response from Chuah on 14 Jan,2019
Thank you

8/10 Good

zana, Kuala lumpur malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good to stay and very comfort room and staff are very friendly
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

tan

Liked: Cleanliness