Indoor pool, open 7:00 AM to 8:00 PM, pool loungers
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Reviews of Heywood Spa Hotel

4 out of 5
Heywood Spa Hotel
Heywood Lane, Tenby, Wales

Reviews

9.4

Exceptional

Rating 10 - Excellent. 124 out of 178 reviews" "
Rating 8 - Good. 44 out of 178 reviews" "
Rating 6 - Okay. 5 out of 178 reviews" "
Rating 4 - Poor. 4 out of 178 reviews" "
Rating 2 - Terrible. 1 out of 178 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lynette

Travelled with family
Excellent overnight stay staff were amazing so friendly food was first class pool was excellent as well with a new outdoor hot tub fantastic all round will be going again
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

RM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool, sauna and hot tub - very relaxing. Staff at breakfast particularly effective with dietary requirements. Lovely quiet bedroom. Walk into town centre about 20 minutes.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel! Very nice and welcoming staff. Breakfast was delicious, pool facilities amazing, location superb! The only downside is very little light outside the car park which makes it difficult to drive and park the car if you coming in the dark hours. Would definitely recommend and stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great dinner there and easy access to center of town.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Tenby
Great place to stay for exploring Pembrokeshire. Fantastic hotel, very clean and good facilities with top restaurant and bar. Staff very friendly and helpful.
Stayed 2 nights in Nov 2023

8/10 Good

connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were are all very friendly and helpful! Enjoyed the scenic walk into town. Would stay here again!
Stayed 1 night in Nov 2023

10/10 Excellent

Rachel

Stayed 1 night in Oct 2023

8/10 Good

Ms Jan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Philip

Stayed 2 nights in Sep 2023

6/10 Okay

Michael

Travelled with partner
Disappointed in our stay.
Stayed 1 night in Sep 2023

2/10 Terrible

Cai

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay staff were so helpful
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Great hotel, 20min walk into town and the beach but this does involve a steep hill which may not suit some. The staff were great, nothing was too much trouble and complimentary pass to the spa was much appreciated. Good choice of food if eating in and a great breakfast. Plenty of parking places. Would stay again if in the area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Miss Emma l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, exactly what would be expected from a good hotel. Very good Spa facilities.
Stayed 1 night in Aug 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stsy
Nice stay great view of rugby pitch lovely breakfast
Stayed 2 nights in Aug 2023

10/10 Excellent

den

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Jim

Travelled with family
Loved the location - easy walk to shopping and restaurants - loved the pool/spa amenity and staff was all terrific - helpful and kind
Stayed 2 nights in Jul 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

William

Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly people and the hotel, food and service was fantastic
Stayed 1 night in May 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
2 night stay in Tenby to celebrate a birthday, hotel was everything we expected, the service ,food .atmosphere ,location all excellent! We would love to return soon. Thank you
Lobby
Dining room
Stayed 2 nights in May 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Food was fabulous and staff really professional and friendly.
Stayed 3 nights in May 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in Tenby
Lovely friendly hotel, great food and bar. Very clean. Amazingly comfortable bed. Service excellent, thoroughly recommended. We will be back
Stayed 1 night in Mar 2023

10/10 Excellent

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, would definitely go back!!
Lovely hotel, our room was lovely and the bed was very big. No bath only a shower. Bar area was very nice and portion sizes in the restaurant were fantastic. All staff are lovely and friendly. Tip if you want to use the pool book in at reception as they only send in small numbers of people.
Stayed 1 night in Mar 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break with our young family
The team make this hotel. The level of service is really excellent. We stayed with our two young children, Mandy at reception could not have been more accommodating - arranging for us to access the pool first thing in the morning so we could make the most of our stay. The bar and restaurant are excellent and serve very good food. Breakfast was delicious, again the service was wonderful. Our only grumble would be a struggle to have a decent shower - the pressure was poor, but we understand this can be difficult to manage in an older building. Thank you to Mandy and the rest of the team for looking after us so well.
Stayed 2 nights in Mar 2023

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend
Lovely hotel, helpful service spa could be better
Stayed 2 nights in Feb 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chilltime
nice and relaxing to forget about work and unwind
Stayed 3 nights in Feb 2023

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
The staff were super friendly and really welcoming. Sadly the water pressure in our shower was really low, which meant it wasn’t very pleasant to shower in. The coffee machine in the bar wasn’t working so we had to order filter coffee instead. Unfortunately it was gritty and bitter and wasn’t very good quality. Despite this we were charged £8 for what was essentially 2 cups of awful coffee. The spa area was very small and the conservative area was quite cold so you wouldn’t want to spend any time relaxing on the loungers. In addition, the sauna was only very slightly warm - not exactly the heat you want from a sauna.
Stayed 1 night in Feb 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
The service was outstanding, very friendly and really wanted to make us feel welcome throughout.
Stayed 3 nights in Feb 2023

10/10 Excellent

Keith, Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant. Good, staff and spa all perfect.
Stayed 2 nights in Feb 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away in Tenby
Brilliant weekend away. Staff were amazing and hotel facilities were excellent. Food in the hotel bar and grill was superb and would definitely stay again.
Stayed 2 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant.
Stayed 1 night in Jan 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar & Grill was amazing food & breakfast was so opulent
Stayed 1 night in Jan 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect weekend away.
Perfect weekend away. As soon as we walked in friendly staff with a smile and very helpful. The room was very clean bed was very comfy. Spa treatments were so relaxing and the pool and changing areas very clean and relaxing. Exactly what we wanted. A short 15 minute walk into tenby.
Stayed 1 night in Nov 2022

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing hotel spotless food was delicious spa was lovely and the massage was amazing

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff . Great location.
Stayed 3 nights in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The town of Tenby is beautiful and this hotel is very nice! It was great to stay here with its quick access to Tenby and its facilities.
Stayed 1 night in Oct 2022

10/10 Excellent

Tyrone

Stayed 2 nights in Sep 2022

8/10 Good

Shelagh

Stayed 1 night in Sep 2022

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Historic Hotel
Another historic home that is a hotel with a restaurant. Room was somewhat cramped and the bathroom has a "sewer vapor" smell. The restaurant was good and the free breakfast had more selections than most. Did not use and of the Spa facilities but pool and amenities looked nice. Reception staff were friendly and helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Julian

Travelled with family and small children
Liked: Cleanliness, staff & service
Very friendly staff. Sauna not working plus jacuzzi too cool.
Stayed 1 night in Aug 2022

10/10 Excellent

Anthony

Stayed 1 night in Aug 2022