2 outdoor pools, open 9:30 AM to 6 PM, pool umbrellas, pool loungers

Reviews of Tagoro Family & Fun Costa Adeje

4 out of 5
Tagoro Family & Fun Costa Adeje
Calle Galicia, 3, Costa Adeje Zona Centro, Adeje, Tenerife

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 272 reviews" "
Rating 8 - Good. 105 out of 272 reviews" "
Rating 6 - Okay. 21 out of 272 reviews" "
Rating 4 - Poor. 10 out of 272 reviews" "
Rating 2 - Terrible. 6 out of 272 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Stayed 3 nights in Dec 2023

10/10 Excellent

Claudiu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

4/10 Poor

Aurims

Stayed 14 nights in Mar 2023

10/10 Excellent

Jong kwon

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2023

10/10 Excellent

Lucy

Stayed 6 nights in Nov 2022

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful 😣
This Hotel is not worth anywhere near what we paid. Rooms were tired and outdated. Old scabby blankets and bed sheets. Shower that you had to keep stopping or it overflows out of the basin. I requested a pool view months before travel and they didn’t even try to help. The buffet was basic and slapped together. We are breakfast and didn’t bother with other meals. DON’T GO ALL INCLUSIVE. drinks are watered down tripe. You’d put your towels on a lounger at 08.30 and go get breakfast only to return to a later saying’ your towels would be moved if no return in 30 minutes. 😡. The star status it gives its self is ridiculous. I would rate this 2 star at a push. We we return.. absolutely not.. staff of rude and arrogant. The only staff that are worth there wages are the cleaners as they have to try and clean what is already a broken room. I even roomed to find a new hotel on arrival I was that disappointed. You live and learn I suppose. I learnt that I won’t be retuning. Not for a good pig.
Stayed 7 nights in Mar 2022

10/10 Excellent

saeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experience
Everything was great.
Stayed 3 nights in Dec 2020

8/10 Good

Imre Tamas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good hotel but the low price/value ration
Stuff is very friendly and trying their best during covid. Furnitures were worn out and the tiles were extremely slippery when wet which happens if you have the hot tub on the balcony. Also, the glass decoration on top of shelves have sharp edges which I think dangerous with small children. Normal food, plenty of things to do with kids 15 minutes walk from the beach. We had a nice week there.
Stayed 7 nights in Oct 2020

10/10 Excellent

Cormac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Loved the food and entertainment! There is something for all ages.
Stayed 2 nights in Feb 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, second time I have stayed here. I will definitely come again!!
Stayed 7 nights in Nov 2019

10/10 Excellent

Charlotte, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely layout, spacious rooms, amazing facilities, very clean, and absolutely lovely staff who were really helpful with any questions asked!! Useful free bus to the main areas too! Thoroughly enjoyed our time here!
Stayed 5 nights in Oct 2019

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value amazing hotel
Fab stay here. Rooms kept exceptionally clean. Staff were fantastic. Food was to a good standard and had sufficient variety. Beds quite hard but this by no means ruined my holiday. Good selection of activities available. Pool was clean and well kept. Would stay here again in a heartbeat.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
staffs were very friendly, good size of room, plenty of food choice, nice show in the evening. even it bit far to the beach but close to supermarket. pool is small not allowed to use float, single and sofa bed not really comfortable.
Stayed 6 nights in Jul 2019

8/10 Good

LORRAINE

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Food was lovely as were the staff. Little out of the way though
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great in every way except the lunch and dinner timetable which is very short considering we traveled with 2 small children. 1-3 pm lunch seems short and dinner starts quite late at 7pm. Also staff was great and helpful except for one person from the restaurant who told us we can not take any food to our room even thou our children were sleeping and we missed out on 4 dinners from 8 nights because of this and 3 lunches.
Stayed 7 nights in Jun 2019

8/10 Good

Dom, Cheshire

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from a week stay at Tagoro and would recommend. Great family hotel, close to all amenities and attractions. Hotel itself was great; pool areas and kiddies pool and club were all fab, loads to be doing. Staff were all lovely and food/all inclusive was great. Always loads for kids during the day if they get hungry between meal times. On our second last day some maintenance work has started to be carried out around the pool, a huge area sectioned off to be re-tiled which was quite noisy more than anything. Personally it didn’t bother us as we were leaving but I can see how it would upset those who were just arriving as the work was unexpected.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and myself all really enjoyed our stay at the Tagaro. The staff were really friendly, food was great and rooms were also good. Only downside was entertainment for kids was good but no adult entertainment when kinds entertainment finished. So nothing for us adults who wished to stay up for another drink when kids went to bed.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Emmilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel to stay at. Ivan on the front desk was amazing, along with all the staff!! Stunning beaches nearby, and food was delicious with plenty to choose.
Stayed 4 nights in Mar 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect holiday
We stayed here from 10th February to 16th February 2019 .We are a family with .two teenagers.Our booking was for an apartment with balcony and city view.We were given an apartment (003)with no balcony no view and no sunshine.We were moved next day as an appartment came vacant with a pool view and sunshine.The staff fwere exceptional. There was not one person you could find fault with. They work really hard and nothing was too much trouble. The selection of food was excellent,my wife is a vegetarian and never had a problem with food, the entertainement staff were brilliant. We recommend thi hotel and will definetly would like to go back, the all inclusive is excellent, We have stayed in alot of different hotel and resorts and can honeslty the nicest staff are here and they go way out of their way for you to have a good holiday. We have already recommended a few friends to come here,. The manageress is extremely helpful and again nothing is too much trouble,
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff in this hotel so pleasant. Food was lovely and entertainment nightly. Very clean
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone here was so helpful and lovely. The food was outstanding. Nice modern rooms. Lui the Chinese Chef was a true credit to the hotel.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to this hotel for our 16 month year old daughter it has a lovely play area and small children's pool and splash pool area. The staff can not do enough for you. If you are looking for a child oriented holiday this is the place
Stayed 6 nights in Nov 2018

8/10 Good

calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tagoro family and fun
we found the Tagoro a good family hotel, not bad for couples but would not choose the location again as it was too far from the coast and main entertainment. Although we had no children with us we were very dissapointed at the amount of smoking going on around the children. The hotel would be a better place if it had designated smoking areas, all inclusive finishing at 11pm not so handy for any people without children, but it is a family hotel , plenty of good food for all ages, staff hard working, really nice little area with mini water park for the little kids
Stayed 11 nights in Oct 2018

10/10 Excellent

Cee, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, vibrant family friendly hotel
This hotel is suitable for everyone from a girly holiday, to a couples getaway and for family adventures. We had a really bad first night stay at another hotel so was looking for something alot better so we called expedia for some help as we didn't know which hotel to go for and they suggested this one. The lady was really helpful and told us about the facilities here as well as customer feedback and we decided to go for it straight away. We travelled as a couple and when we got there it was everything we was looking for plus more. All members of staff from the receptionists down to the clearners were very friendly, welcoming and polite. The hotel has great views as it is on a hill but is in a great location, its about a 10min walk to the beach and there are shops, supermarkets and restaurants all within walking distance and the siam shopping mall is right on their doorstep. We never had to walk anywhere as we hired a car but even the world famous siam waterpark was really close the the facility. I could go on all day about the good points of this complex as it has so many. We were extremely happy staying here.
Stayed 3 nights in May 2018

10/10 Excellent

ragavan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really family friendly!
we went here only because of reviews said its "family friendly" and it is indeed true!
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Nice family hotel, good food but facilities a bit basic.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Excellent hotel, lovely spacious room. Great choice of food daily. Only 15 minute walk from the beach, 20 on the way back due to hills! Lovely little pool for children with slide.
Stayed 7 nights in Nov 2017
Response from Quality department on 12 Feb,2018
Dear Traveller, We feel vey honoured by reading your wonderful review about our Tagoro on Hotels.com. It is lovely to know that you were able to enjoy our many facilities, like our buffet restaurant, pools and much more. We hope that you will visit our Tagoro once again in the near future! Kind regards

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Great family holiday
Really great for the family. Great entertainment for the kids
Stayed 7 nights in Oct 2017
Response from Quality department on 12 Feb,2018
Dear Valgerður, Thank you choosing our Tagoro holiday for your recent stay in Tenerife and for sharing your wonderful opinion in Hotels.com. It is a pleasure to read that you highlighted how good our animation team is. They organize many shows and activities to provide all the children, and also the adults, a great holiday. We are glad you enjoyed. It would be a honour to see you back Tagoro! Kind regards

8/10 Good

claire, mirfield

Liked: Cleanliness, staff & service, room comfort
Family friendly
The staff and entertainment team were top class, family friendly food fantastic amd room very comfortable I would definitely come back!
Stayed 7 nights in Aug 2017
Response from Quality Department on 21 Oct,2017
Dear claire, We would like to say thank you for sharing your comment about our Tagoro on TripAdvisor. Thank you very much for mentioning that our staff were top class. They work every day very hard, with the goal to provide you the best service and an unforgettable vacation. They will be happy to know that you are satisfied with the service. Our guests can choose from six types of rooms, so we can suit everyone´s need. We appreciate that you found you room very comfortable. It made us very happy to read that you would like to return to Tagoro; we are looking forward to offering you another fabulous holiday. King regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly family hotel
Very friendly staff and only too happy to help. Good activities throughout the day. Food was fantastic. Lots of choice and very tasty. Kids pool is a winner!
Stayed 10 nights in Jun 2017
Response from Quality department on 10 Jul,2017
Dear Robert, We would like to thank you very much for sharing your fantastic experience in our Tagoro with us and our community on Expedia. Your affirmation is indeed a great motivation for us. Thank you so much! First of all, we would like to say thank you for highlighting how friendly and helpful our staff is. They all do their absolute best to provide the most memorable holidays for our guests and make their stay more pleasant and comfortable, so they will be happy to hear that their efforts have been productive. Moreover, as you mentioned, we have a lot of facilities in our hotel, like the kids pool, and our animation team also offers a lot of activities during the day to keep kids and also their parents entertained during their entire stay and that way they can finish the day with a smile on their faces. Our main goal is to ensure a memorable holiday to our beloved guests and we are proud to hear that the hard work of our personnel could contribute to your excellent holiday. Furthermore, it is fantastic to hear that we could meet your expectations with the gastronomic offer in our restaurant, where our chefs provide the best quality and plenty of choices every day, so that there is something for every guest. We are more than happy to know that you had a fantastic stay in Tagoro so we will be looking forward to offering you another faultless holiday! Kind regards.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel great
We had a great week in the hotel. It is great for families with children
Response from Quality department on 26 Jun,2017
Dear expedia user, Firstly, thank you very much for sharing your fantastic experience in our Tagoro with us on Expedia. We are overwhelmed that you had a great week in our hotel and you found our hotel great for families with children. We offer many facilities and daily activities for all the family to ensure that they have a happy holiday at our hotel. Your kind words make us feel very proud and motivate us to keep up with the good work. Finally, we would like to thank you for your great comment about our Tagoro; we can´t wait to welcome you back and provide you another great family hotel. Best regards

8/10 Good

Alison, somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family hotel
Lovely large rooms with balconies. All inclusive restaurant and pool bar great. Very clean and tidy site Entertainment was ok All staff were very friendly and good fun
Response from Quality department on 26 Jun,2017
Dear Alison, From the entire team of Tagoro we would like to thank you for your great comment on Expedia. We are glad to know that you were satisfied with the lovely large rooms with balcony. All of our rooms are ample and well equipped to provide everything our guests could need during their stay. Moreover, it is fantastic that our gastronomic offer was for your taste and you enjoyed the big variety of freshly made food in our restaurant. Each night we offer different freshly cooked meals to our guests, which they can try and savour. Additionally, we are glad to know that you enjoyed the different drinks and snacks that we offer in our pool area bar. We would like to thank you for highlighting the cleanliness in our hotel, because our Housekeeping Staff goes a long way to maintain our hotel immaculately clean. We are really happy to read that you enjoyed our helpful and friendly staff. This encourages us to keep doing an excellent work in order to fulfil our guest's satisfaction. Last but not least, we would like to have the opportunity to welcome you once again at Tagoro and continue providing the most memorable vacations. We hope to welcome you back soon. Kind regards

8/10 Good

Paul, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what the name suggests
Food was excellent throughout andthe staff are really nice and friendly as well. No issues getting drinks on an evening and we were there over the busy Easter period as well. Plenty of activities for the kids and adults to do throughout the day as well. The kids club is great and to be honest we started to feel a bit guilty half way through the holiday as they wanted to go every session which gave us quite a bit of free time as well. Would definitely recommend staying here. We had 1 small issue with our initial room but the hotel staff were more than happy to move us when we asked. Would definitely go back again.
Response from Quality department on 26 Jun,2017
Dear Paul, Thank you very much for staying in Tagoro and many thanks for taking the time to review your experiences and sharing some highlights of your stay on Expedia. We are pleased to know that you enjoyed everything from our gastronomic offer and you found it excellent. On our menu we have different dishes and theme nights with fresh foods. We propose meat and fish cooked on the grill, a part of cold with cheeses, salads, seafood and for the desert, lots of cakes, and fresh fruits with chocolate fondue. The quality and variety of food is a really important factor to us to satisfy every taste. Moreover, your kind words concerning our highly customized service made us feel very proud; our Staff does everything possible to satisfy all guests without exception. It is wonderful that you enjoyed the different entertainment activities and that the Kids Club was great for your children. Our Kids Club is like an indoor playground with Ball pool, Interactive Corner, Craftwork area and a Mini Football pitch. Regarding the issue with your initial room, we would like to apologize for the inconvenience you may had, and we would like to thank you for mentioning it at the Reception, so they could find you a solution. Finally, we are thankful for your recommendation and it made us very happy that you would like to return. We assure you that your next stay at Tagoro will be as good as the previous one, or even better. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel!
We have spend 10 days in this hotel and we absolutly loved it! Friendly staff, nice location, nice rooms, great fantastic food, perfect for kids. Nice enterteiment for adults and kids. We will came defo came back! Been on march and it was hot :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tagoro
Just returned, fantastic. All Staff from cleaning to front desk are a credit to the Hotel. Special mention for Francisco in the restaurant, who always made you feel so welcome and provided brilliant service. Kids loved all the Entertainment Team and they really engaged everyone around the pool. Rooms and whole Hotel were spotless.Cannot recommend highly enough, will be back next year.
Response from Quality department on 29 Jun,2017
Dear A Traveller, We from Tagoro would like to thank you for choosing our hotel to spend your holidays and for sharing your amazing experience in our hotel with us on Hoteles.com. Your kind words are indeed a great motivation to keep up the good work. First of all, it is a real pleasure to read that you appreciated professionalism and kindness of our staff. They put a lot of efforts to satisfy our customers so it means the world to an employee to receive such a nice comment from part of a guest. Thank you so much. Furthermore, we are happy that you appreciated the hard work of our animation team. They do their absolute best every day to keep our clients entertained during their entire stay so we are proud that you and your children loved it. Regarding the cleanness; our cleaning personnel goes a long way to keep the whole resort and the rooms very clean and we are glad that you appreciated their hard work and found everything immaculate. At the end, we sincerely hope to have the pleasure to welcome you back in the future in Tagoro. We always look forward to giving you a warm welcome and provide you another fantastic holiday. Best Regards

10/10 Excellent

mandy, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family break
We had a lovely 10 days staying at the hotel. The entertainment was brilliant, kids always enjoyed the kids club and the splay pool. The all inclusive food was good, with lots of choice and the staff were extremely helpful. My only complaint would be that although we got a sun bed everyday, even in the Easter holidays, people were allowed to leave towels on some of the better ones and not sit on them until late in the afternoon! I would definitely return
Response from Quality department on 26 Jun,2017
Dear mandy, We from Tagoro would like to thank you for sharing your amazing experience in our hotel with us on Expedia. We are delightful to read that you had a lovely 10 days stay in our hotel. Furthermore, it is fantastic that you enjoyed the entertainment activities, especially the Kids Club and the Splash pool. The entertainment of our smallest guests and of the whole family is really important to us, therefore we offer daily activities and at night, our Animation Team presents a great show. We are glad to know that we could meet your expectations in our all-inclusive restaurant. We offer every day a huge variety of dishes and many meats and fishes are made to order at the live cooking stations. Moreover, we would like to thank you for highlighting our extremely helpful Staff, since they strive every day to make our guests leave without wishes. On the other hand, we do apologize for the inconveniences you had with the sunbeds. Our staff is always pleased to assist you finding free sunbeds. However, we will pass this information onto the specific department so they can improve the sunbed policy. As for the location, we are content to know that it was suitable for you. As you described it perfectly, the beach is within 15-20 minutes walking distance and close to our hotel there is a big commercial centre with shops and bars. And there is a free shuttle bus on some days so our guests do not have to walk the way to the marketplace or beach. Finally, we would like to have the opportunity to welcome you once again at Tagoro and continue providing the most memorable vacations. We hope to welcome you back soon. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
family friendly a good location with great staff. Walking distance to the beach
Response from Quality department on 26 Jun,2017
Dear expedia user, Before anything, we would like to thank you for taking the time to review Tagoro on Expedia and for highlighting our strengths. We are overwhelmed to read that you considered our hotel family friendly and you found our Staff great. We believe that our guests should be able to spend a perfect holiday and therefore nothing is too much trouble for us. It is fantastic that the location of our hotel was ideal for you. Tagoro is situated in a small hill, in a quiet area which is perfect to relax. The beach is within a 15-20 minutes walking distance and in the surroundings there is a big commercial centre with shops and bars. We are committed to providing the highest quality in everything we offer. Therefore, we are glad that we achieved our mission. Finally, we would like to thank you for your nice comment. We hope this was just the first of many visits for you to Tagoro. Kind regards

8/10 Good

Haii, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great staff
Overall, we enjoyed our stay. Great place for kids as it has decent entertainments for them. I liked the all-inclusive food and its varieties. However, the cocktails were not as I expected. Staff were very welcoming and helpful.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for children, very family orientated. Nice and clean. Quite far out of centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort