We stayed here from 10th February to 16th February 2019 .We are a family with .two teenagers.Our booking was for an apartment with balcony and city view.We were given an apartment (003)with no balcony no view and no sunshine.We were moved next day as an appartment came vacant with a pool view and sunshine.The staff fwere exceptional. There was not one person you could find fault with. They work really hard and nothing was too much trouble. The selection of food was excellent,my wife is a vegetarian and never had a problem with food, the entertainement staff were brilliant. We recommend thi hotel and will definetly would like to go back, the all inclusive is excellent, We have stayed in alot of different hotel and resorts and can honeslty the nicest staff are here and they go way out of their way for you to have a good holiday. We have already recommended a few friends to come here,. The manageress is extremely helpful and again nothing is too much trouble,