Find Tepotzotlán Spa Hotels from S$80

"El desayuno excelente, los cuartos limpios, todos los empleados muy amables excepto por un mesero que trabajó el el restaurante japonés el martes 7 de abril 2026 , turno de la noche, que por cierto ahí me enfermé El hotel no cuenta con acondicionador para el pelo, la alberca muy chica y tiene demasiado cloro , y el aire acondicionado nunca bajó de 22 grados y fueron a arreglarlo dos veces, en otras palabras yo no volvería a este hotel especialmente con tantas opciones."

"Great service. Great VIP lounge. Small rooms. Good food. "

"Problem with the shower and tub kept filling with water"

"Excellent location, safe, very kind staff and taxi service,. Very clean room. Love it"

"Really good location but horrible conditions at the rooms, they haven’t updated the rooms since 1970’s, staples coming out from the carpet and horrible bathrooms! "

"This hotel has excellent service. My kids got sick. They have a doctor you can call to get service. The nurse came within an hour, set up IVs and medication. The sheets were changed at 3 am. They have 24/7 cleaning service. Very grateful and pleased with all the attention. They have nurses that take your blood pressure on call since Mexico city is in high elevation. The restaurants were very good. I would certainly come back to this hotel. "

"Hotel is next to the bars and I could hear the music going until 4am every night. The shower had no hot water, the TV would constantly stop working and a small M&M bag was over $3. My room was only cleaned 1 day out of 4. I spoke to the front desk but they never rectified anything. "