Hotels near Terme Excelsior

"Hotel in great location. Very clean & welcoming. Excellent breakfast & friendly staff. Brilliant value for money. Can highly recommend. "

"Aircon is turned off overnight - undisclosed hotel policy & a nightmare in August! We booked this hotel for one reason: AIR CONDITIONING. After a long, scorching drive with an unwell baby and young child, we needed somewhere cool. The website and Expedia promised aircon, yet shortly after midnight it shut off. Reception told us it is deliberately switched off until 6am - nowhere was this disclosed! The night receptionist was apologetic & kind, but said the hotel had no fans. Shocking, given the ridiculous aircon policy at the peak of summer! We were on the second floor with no window bars, so opening them was too dangerous; the thought of our child climbing out and falling was horrifying. We had no safe alternative and suffered an unbearable night. Our baby cried in the heat, our older child tossed and sweated, and we paid for a service we did not receive. The hotel is shabby and falling apart: stained carpets, smelly towels, ragged bathmats, chipped furniture, minimal toiletries & a single cheap roll of toilet paper for a family of four. Everything screams a shoestring budget, yet it advertises itself as more. Guests are misled, cheated, & left frustrated; the hotel earns bad reviews instead of loyalty. This review reflects only our experience in this room. We wish we'd never booked and were drained the next day. Do not be fooled by photos or the aircon listing. If you value comfort, health, and your money, stay elsewhere until management finally invests in improvments!"

"Everyone was very friendly, specifically the staff at the bar. Breakfast buffet was nice with many options and good coffee. Room was very clean and had a lot of soace. Bathroom was nice with a good shower. Air Conditioner and n the room worked well. Pool could have more sun chairs as it was like all the time crowded during our stay in August. Easy walking distance to bars and restaurants in the center (10 minutes) The Funicolare to Montecantini Alto is also only 15 minutes by feet away. "

"Great vacation!"

"Excellent restaurant , good amenities and spa"

"Overall for the price is okay - had a terrifying moment when the hotel was locked at 1am but thankfully managed to get in in the end. "

"The staff was friendly and helpful."

"Great place ... Out of the mainstream however close enough to enjoy your stay. Thanks"