The Lakes Holidays

Clean and spacious room and bathroom and comfortable bed. The bathroom is a little dated, but fine for a weekend stay. Great location - easy walking distance to the city mall, train station, and RAC Arena.

The manager went above and beyond to ensure that I had a good stay. I really appreciate the effort put in on such short notice. The cleaning staff was very helpful with my enquires about finding my way around. Thank you for putting up with me being a diva. 😅🙏

Good location and easy walk to main sights. You can get breakfast of rolls etc in adjacent coffee shop however 1 minute walk away is a lovely restaurant which does an excellent warm breakfast called Anaya. There is no ramp to enter or exit the hotel therefore we did struggle to carry our cases up the stairs upon arrival therefore I would say this hotel isn’t very suitable for people with accessibility issues. Overall the cleanliness of the hotel is very good especially the public spaces however our in our room the bathroom floor wasn’t cleaned or the bathroom bin emptied until we asked for it to be done. The room also wasn’t hovered during our 5 night stay however due to the room being very small as we booked a small twin on hindsight we should of booked a family room this may of been due to the lack of access to the floor with two large suitcases filling up the room and having to live out of them as very limited space to store the cases or hang up your clothes. For a 1 to 2 night stay this hotel is great however for longer stay the smaller rooms for two people with 2 large suitcases isn’t ideal. Would I stay again yes however would book a family room for that little extra space.

The location, staff, and everything about the Alex Hotel was perfect. Only negative factor was the nearby bar with live band playing late into the night. The hotel did provide earplugs.

Nicely styled spacious room only down side is dim lighting in bathroom but would stay again!