The Old Ticket Hall

All of the staff was amazing!! Loved my time here! I’m so glad I chose to stay at this hotel. The amenities at Carlton were also great. Super accommodating staff. The only downside is the room is small, beds are small but that is standard I guess in the UK. Also, it was a bit dusty so woke up slightly allergic. Other than that, great experience.

Very friendlu and helpful staff. Rooms are spotless and luxurious

Our stay at the Capital hotel was wonderful. Traveled with a 3yo toddler and my mom, which were their first time in London. Our room was the 1 bedroom. It was spacious and incredibly clean. The kitchen was well stocked and there’s even a washer and dryer. The location was fantastic as it was only a few steps from Harrods’ and the area was well located to get to all the attractions with the buses. Walking distance to the National and Science museums. We stayed for 4 nights and were very comfortable. Best of all were the staff. They were very accommodating especially with a toddler and assisted with every request. My daughter wanted olives at breakfast and they made her so happy with olives each morning. Or magically appeared with crayons and coloring books when she only mentioned it to me mere seconds before if she could color but I didn’t have any with us. The staff were really exceptional. Thank you for making our trip so special.