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Castle Hotel Windsor

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Castle Hotel Windsor

Terrace/patio
Exterior
Lunch and dinner served
Reception
In-room safe, blackout curtains, iron/ironing board, free WiFi
The Castle Hotel Windsor, steps from Windsor Castle, offers an upscale haven with an inviting library and peaceful outdoor areas. Guests can enjoy lunch or dinner at Leaf at The Castle Hotel restaurant. The lobby provides convenient WiFi access and fresh coffee all day.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is S$231
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Ensuite, City View

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Ensuite, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, 1 Queen Bed, Ensuite, City View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Heritage Twin)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Single Beds, City View (Heritage Twin)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View (Park Wing Classic)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, City View (Park Wing Classic)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Park Wing Twin)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Single Beds (Park Wing Twin)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, City View (Park Wing Classic - Sofa)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, City View (Mews Suite)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, City View (Mews Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, City View (Windsor Junior Suite)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
18 High Street, Windsor, England, SL4 1LJ

What's nearby

  • Windsor Castle - 2 min walk - 0.2 km
  • Eton College - 15 min walk - 1.3 km
  • Windsor Racecourse - 4 min drive - 2.4 km
  • LEGOLAND® Windsor - 5 min drive - 4.3 km
  • Windsor Great Park - 5 min drive - 4.7 km

Getting around

  • Windsor & Eton Central Station - 5 min walk
  • Station A Station - 13 min drive
  • Heathrow Airport (LHR) - 22 min drive

Restaurants

  • ‪The Horse & Groom - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Wagamama Windsor - ‬2 min walk
  • ‪The Ivy Windsor - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk

About this property

Castle Hotel Windsor

Luxury upscale hotel near Windsor Castle
A terrace, a library and dry cleaning/laundry services are just a few of the amenities provided at Castle Hotel Windsor. The on-site restaurant, Leaf at The Castle Hotel, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Express check-out, outdoor furniture and a porter/bellboy
  • 11 meeting rooms, smoke-free property and a 24-hour front desk
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 108 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Leaf at The Castle Hotel
  • Leaf at The Castle Hotel

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (893 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note that the entrance to the car park is via Bachelors Acre, SL4 1ER.

Renovations and closures

This property is closed from 16 February 2026 to 23 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20.00 per person
  • Uncovered self-parking fee: GBP 30 per night
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castle Hotel Windsor
Mercure Castle
Mercure Castle Hotel
Mercure Castle Hotel Windsor
Mercure Castle Windsor
Mercure Hotel Windsor
Mercure Windsor
Mercure Windsor Castle
Mercure Windsor Castle Hotel
Windsor Hotel Mercure
Accor Castle Windsor
Mercure Castle Windsor Hotel Windsor
Castle Hotel Windsor MGallery Collection
Castle Hotel MGallery Collection
Castle Windsor MGallery Collection
Castle MGallery Collection

Frequently asked questions

Is Castle Hotel Windsor pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Castle Hotel Windsor?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at Castle Hotel Windsor on 2 Nov, 2025 start from S$230.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Castle Hotel Windsor?

Self-parking is available for GBP 30 per night.

What time is check-in at Castle Hotel Windsor?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Castle Hotel Windsor?

Checkout is at 11:00 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Castle Hotel Windsor located?

Located in Windsor City Centre, this luxury hotel is within a 10-minute walk of Windsor Parish Church, Windsor Castle, and Thames River. LEGOLAND® Windsor is 2.5 mi (4.1 km) away. Windsor & Eton Central Station is only a 5-minute walk and Windsor & Eton Riverside Station is 6 minutes.

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Castle Hotel Windsor Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, Great Location and very friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel and area. A must stop for UK travelers
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing history in this hotel and right in the heart of Windsor. If you’re planning a visit to the castle this is a must stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Sonja C

Liked: Cleanliness, staff & service, property conditions & facilities
Just lovely and would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nichalos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in the middle of Windsor with wonderful views of the castle. The staff and property are amazingly comfortable.
View from room of castle
Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for a family stay in Windsor
Stayed 1 night in Jul 2025

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, excellent staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle Hotel was clean and well managed. Very helpful staff made our stay all the more special. Acess to all the amenities and famous attractions are a short walk away.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Room was well maintained/clean, AC, friendly staff, and close to everything. Restaurant was very good as well. Really enjoyed our stay here.
Stayed 2 nights in Jun 2025

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Needs some upgrade compared to other 4 star hotels
Stayed 1 night in Sep 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience of this facility! Historical stay, in the center of the action. So easy to walk around from this central point.
Stayed 1 night in Aug 2025

8/10 Good

Nathalie

Liked: Cleanliness, property conditions & facilities
Very good breakfast, lovely setting, great location, fantastic Martini at the bar.
Stayed 1 night in May 2025

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in very convenient location. Room smelled slightly of smoke.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of it.
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at the Castle hotel. It was clean and comfortable, great location, and friendly staff. I would recommend the castle hotel to everyone!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Parking a little expensive
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very conveniently located. Staff was very helpful and friendly at check in and check out. I would stay here again.
Stayed 1 night in May 2025

8/10 Good

Poorani

Liked: Staff & service, amenities
An average size room , clean bathroom , shower and toilet.as for as the view is concerned we got to see construction site, closer to the castle , and to the high street.
Stayed 2 nights in Aug 2025

6/10 Okay

Ewan

Liked: Cleanliness, staff & service
Reasonable hotel in a very good location with plenty of parking. Looking a bit tired in places. Some issues with hot water & bathroom which staff sorted quickly and efficiently.
Stayed 2 nights in Aug 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, the room was nice and clean and quiet. The restaurant was good.
Stayed 1 night in May 2025

10/10 Excellent

Philippa

Liked: Staff & service, amenities
Great location. Friendly and professional staff. Quiet, comfortable and relaxing bedrooms with clean modern bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in the perfect spot. Plenty of dining options and shopping right there. Windsor Castle is right across the street. Wonderful stay! Hotel is very clean and staff was super. Very comfortable bed as well.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle Hotel Windsor is an excellent hotel to stay in. The staff were absolutely wonderful. We never wanted for anything. This is a full service hotel with dining, an outside seating area and a lovely bar area. They even have afternoon tea for an additional fee. The room was large, very clean, had amazing amenities, room service and a fantastic bed. I can't say enough great things about thos hotel and would encourage everyone visiting to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was quick but lovely. Checkin was at scheduled time but arriving early allowed for nice garden tea service. Everyone was pleasant and helpful and the location was perfect.
Stayed 1 night in Jun 2025