Is Staycity Aparthotels, London, Heathrow pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Staycity Aparthotels, London, Heathrow?

Self-parking is available for GBP 15 per day. Limited spots are available.

What time is check-in at Staycity Aparthotels, London, Heathrow?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Staycity Aparthotels, London, Heathrow?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Staycity Aparthotels, London, Heathrow located?

Located in Botwell, this aparthotel is 0.8 mi (1.3 km) from Stockley Park and 2.3 mi (3.6 km) from Airport Bowl. Wembley Stadium and Brunel University are also within 9 miles (15 km). Hayes & Harlington Station is only a 2-minute walk.

Staycity Aparthotels, London, Heathrow Reviews, Deals & Photos 2025

About the area

Located on the riverwalk, Staycity Aparthotels, London, Heathrow is in Botwell neighbourhood and is connected to the convention centre. Kensington High Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens, Kew and Thames River. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or Twickenham Stadium.

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10/10 Excellent

brad

17 Aug, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great friendly hotel close to airport and great walking to train then to the tube. Overal great experience

Stayed 3 nights in Aug 2022

6/10 Okay

raynier

26 Sept, 2022

Liked: Cleanliness, amenities, property conditions & facilities

Very convenient, metro in front of the hotel. Rooms are clean and spacious. If you need a Heathrow hotel, this is a great option.

Stayed 1 night in Sep 2022

10/10 Excellent

Xiaochen

5 Sept, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Convenient location and friendly staff. The room was well equipped, spacious and comfortable. The price was also reasonable.

Stayed 3 nights in Aug 2022

10/10 Excellent

wai chi

12 Nov, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent Transport to Heathrow Airport

Stayed 4 nights in Nov 2022

10/10 Excellent

Kimberly

14 Feb, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Exactly what we needed. Spot along train route. Clean facility with accommodating staff.

10/10 Excellent

Lee

18 Sept, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Close to train.

Stayed 2 nights in Sep 2022

8/10 Good

Satender

15 Nov, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Location of the property is big plus as it is just in front of Hayes & Harlington station. Only problem was corridors of the property were smelling. Apartment was nice and clean

Stayed 5 nights in Nov 2022

8/10 Good

Mark

23 Oct, 2022

Liked: Cleanliness, amenities, property conditions & facilities

Excellent location if you need to get into the metropolis or points west (e.g., Oxford). A well-stocked Tesco next door is also very convenient. Rooms are comfortable and well-equipped. My only caution is housekeeping, which is hit-or-miss: they did not refresh my room as scheduled and when they did, they left the floor unswept, didn't change all the sheets, a few other things. Speaking to the front desk sorted most of these issues.

Stayed 27 nights in Sep 2022

10/10 Excellent

Marian

4 Sept, 2022

Liked: Cleanliness, room comfort, communication

Staff was superb.

The room and bath were nice, the hotel was clean. The staff were very, very kind and helpful. It is right beside a train station, but I did not hear and city noise. The only challenge was getting a taxi to take me there from Heathrow. Directly across the street from the hotel is a designated spot for taxis to drop off hotel guests, but the drivers don’t know this. It was a challenge. But the train, buses and subway stops are right at the hotel door, so use them instead. The area was walkable and I visited nearby businesses.

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

30 Aug, 2022

Liked: Room comfort

Ok but could be much better

Good parking, friendly and helpful staff, and comfortable, good sized double bed. Rooms are basic, would be better for families if there was a television in the actual bedroom of one bed apartments as parents have this then when children go to bed (children’s beds are a sofa bed in the living room area that fold out into two separate single beds). Wasn’t convinced that bedding for sofa bed had been washed properly. Quite a few stains on corridor carpets - feels like everywhere needs a good clean. Feels very much like a budget hotel.

Stayed 1 night in Aug 2022

4/10 Poor

Rachel

30 Aug, 2022

Disliked: Communication

Hit and miss

Very very disappointed after checking in online way in advance and after letting the hotel know what time we would be there, after a 5 hour journey we got there for 3pm which was check in time and had made them aware this is arrival time on our online check in, we had to wait almost an hour for our room keys. Nothing offered while we sat there wasting our time.

Stayed 2 nights in Aug 2022

10/10 Excellent

Joanne

23 Oct, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

I was pleasantly pleased with the property location and condition. The Elizabeth line with a direct line to London Paddington is directly across the street. Surrounding the property are residential buildings giving a “neighborhood” feel which was great for my family as we stayed there for 2 weeks. Just a short walk is shopping, restaurants, a park, places of worship. The staff at the hotel are very professional. There is a bar in the lobby that offers snacks and pizza. There is an on-site restaurant, laundry, and gym. My only criticism is the lack of housekeeping. The room is serviced after 4 nights, then again after 7. I would prefer and suggest every 4 nights. Seven is too long of a wait for housekeeping services.

Stayed 14 nights in Oct 2022

10/10 Excellent

Samantha

27 Nov, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Stayed 3 nights in Nov 2022

6/10 Okay

Laurent

21 Nov, 2022

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

Stayed 6 nights in Nov 2022

10/10 Excellent

tomas

20 Nov, 2022

Liked: Cleanliness, room comfort, communication

Stayed 4 nights in Nov 2022

8/10 Good

Richard

18 Nov, 2022

Stayed 2 nights in Nov 2022

10/10 Excellent

Debra

13 Nov, 2022

Liked: Cleanliness, property conditions & facilities, communication

Have stayed here twice. The first time was an upgrade to a 2 bedroom suite. The suite itself was nice but it was so very far from the lobby which was inconvenient and the hallways were very grungy looking and dark. The 2nd stay I asked for something closer to the lobby which was way smaller being just like a hotel room but it was really bright and clean, close to the lobby and still had the same kitchenette and table as the other suite, which is so very handy. The property is extremely convenient for catching the train to Heathrow with the train station being practically outside the front lobby. The suites are very soundproof. The lobby staff were really nice, friendly and helpful but at times the line up was very long to speak with them so maybe more staff would help. The area around the property is nice and it was so handy having a Tesco close by. There's other shops just a block or 2 away but then it becomes like another world, extremely busy and overcrowded. I was hoping there would be more pubs around but there was only a couple of really small one's and they didn't serve food.

Stayed 1 night in Oct 2022

8/10 Good

Onno

7 Nov, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

10/10 Excellent

Ali

30 Oct, 2022

Stayed 1 night in Oct 2022

10/10 Excellent

Alysa

28 Oct, 2022

Stayed 2 nights in Oct 2022

10/10 Excellent

Angela

20 Oct, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very friendly staff, helpful, clean hotel

Stayed 1 night in Oct 2022

10/10 Excellent

Yelduz

18 Oct, 2022

Stayed 8 nights in Oct 2022

2/10 Terrible

Chantal

25 Sept, 2022

Disliked: Cleanliness, amenities, property conditions & facilities, communication

Not in a very good area. Whole building smelled very bad. I understand people are cooking in their rooms but it was beyond disgusting. Rooms did not feel clean in the inside.

Stayed 1 night in Sep 2022

8/10 Good

Brandon

21 Sept, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Stayed 1 night in Sep 2022

8/10 Good

Jennifer

20 Sept, 2022

Liked: Amenities, property conditions & facilities, communication

Stayed 1 night in Sep 2022

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Staycity Aparthotels, London, Heathrow Reviews

Reviews

Excellent

8.6/10

8.8/10

8.6/10