The Plains Holidays

Beautiful location ,view and property .anyone looking for luxurious stay choose sofitel .

Great hotel right by the airport with a lovely outdoor pool. A thoroughly enjoyable stay. Venus room and corridor carpets to room need a bit of TLC as getting a bit worn and dated but the uniqueness of the hotel lets you forgive that. One improvement would be proper sunbeds round the pool as the current furniture doesn't allow you to sunbath properly. Pravin on the bar gave great service.

The room was nice, a little out dated but clean. We got a partial sea view which was lovely. The breakfast was really good, plenty to choose from and had some cook to order food items. The bar had a happy hour. However there was only one beer included in the offer, which was more expensive beer, Carlsburg Elephant. During our stay, there was a film being filmed on the roof terrace, where the pool was. We were not told about this, and our room was right below, so every night (6 nights) you could hear banging, people walking and loud music, sometimes into the early hours. We did not want to move as we had a lovey view. When we went to the pool the whole area had not been cleaned up from the film shoot, there was something in the jacuzzi so could not use that all week, there were no sun loungers so had to get some chairs to put by the pool, and no towels, so had to ask for these to be brought up. Not the service you expect. We were paying customers so expected to be able to use all facilities, and was disappointed that the pool and terrace area was not fully available to its guests. We chose the hotel for the pool and terrace where we could have a meal on, Having a film shoot on the roof spoilt our first experience in India,

Ideal location for a visit to Juhu Beach area. Staff were fantastic, so friendly. Hotel inside was spotless. Breakfast had a good variety of food both hot and cold. Nice pool to relax away from the madness of Juhu. Nice big room with a view of the beach. Allan and Dwayne never let our glasses run dry by the pool. Airport transfer service was 1st class. All in all, probably the best hotel in the area.

Had a great stay. Very convenient location, easy check in, very clean and comfortable room with a good shower and bed. The restaurant is nicely furnished and staff are friendly. One particular staff member Megha Shinde was very helpful and kind to me. I had a lot of heavy bags which kept falling off the trolley. When i was checking out, she saw i was having difficulty and decided to help me all the way to the bag check-in at the airport! Overall i would recommend the hotel to anyone who needs a night's sleep in between flights. I would stay again.