Hotels near The Shops at Heavenly Village

"Spent 3 nights here and would love to have stayed more! Very friendly staff (shout out to Regina), clean grounds, excellent location and pool/hot tub were a hit for whole family. Only negative is the expensive valet parking. There are other options nearby to park, but they are equally expensive. I would have preferred to see this included in the nightly rate. However, I will definitely visit again. "

"We really enjoy staying at this hotel. We’ve stayed here maybe 5 or 6 times now. My only complaint would be where our room was. It was on the back side and our view was a construction yard. This property is walkable to all the things around Stateline. My husband loves the shower as it has great water pressure. "

"Excellent location. Nice place, friendly staff especially front desk and housekeeping."

"Great for a family stay. We appreciated the location, cleanliness and friendliness of the concierge staff! "

"Room was not properly cleaned before check in "

"Great location with a fun vibe. Spacious rooms."

"Our family came to Lake Tahoe to snowboard at Sierra-at-Tahoe and Palisades. Location receives an A+ We enjoyed walking to the beach and the casinos after a day on the slopes and the food choices close by were sufficient. The pool was closed. The hot tubs were cold on the first night, but working fine after that. The front desk staff was warm and friendly. A good value for our stay."

"Arrived to find there was no self parking available on site or nearby, only valet for $40 per night. This was not communicated in any of the pre-arrival messages or booking confirmation or we would have packed and prepared differently. Then, when retrieving our vehicle at the end of our stay, the valet attendant brought my car out, parked it, then walked right past me waiting out front and disappeared. I had to go back to the valet desk a second time to find out where he'd gone with my car keys. Not exactly 5-star service, nor representative of a $40 per day value. But the extra fees did not end at the valet stand. Of course, there is the $50 per day resort fee (plus tax), and a $50 to $75 (depending on who you ask) per day fee to bring your pet to this pet-friendly resort, and $25 per person to access the continental breakfast buffet. Each of these, on their own, may be reasonable, but when the daily fees amount to double the room rate, things have surely gotten out of hand. Having stayed at many of the adjacent properties, I have never experienced this level of compulsory add-on charges, and would expect the service standards to be similarly elevated, but unfortunately this fell far short of my expectations."

"Room was clean and good condition. Staff was really nice and friendly. They do serve continental breakfast(egg sandwich with sausage, yogurt, waffle maker, cereal) Couple things to mention specifically about room #233 - exit door was not closing smoothly(we had push really hard to make sure it was closed, water pressure was low from the shower, also if you want more privacy and quieter room 233 might not be the ideal since it is connected room. You could hear conversation in other room even though door was closed. Overall was good since we were there for 1night for our ski trip. "