Club Quarters, The South hotels

"Room was unclean and didn’t have enough pillows and towels for the room capacity. Friendly but unhelpful staff, they listened to concerns but didn’t bother to provide enough pillows for my family and told us the hotel had no extra pillows to provide for our room. The room had. Capacity for 6, I have a family of 5 and had to give one of my sons my pillow. "

"Horrible customer service "

"Staff were great!"

"Perfect to be going to cruise or airport and need a night. "

"Family affair with two toddlers went for the first time to Orlando. We stayed at cabana Bay. This resort was the best resort we’ve stayed in. The food was good. The drinks were good. My kids had so much fun that we had to stay an extra day a big plus you walked to the volcano. Bay and shuttles were free for Universal Studios."

"The resort was family friendly. The resort had direct access to the beach. We frequented the heated pool during our stay. The other pools were a little chilly yet. The bar hours were limited and drinks were fairly pricey. There was only one restaurant option on site. Staff were very friendly. We had the pool view room, which had a balcony that was great to hang stuff out to dry. The wristband key card was nice to have instead of needing to carry a room card around. Overall, would recommend the resort . "

"Great hotel, will be back next year!"

"Room was clean. Staff was GREAT!! Beds were not comfy at all.. be prepared for your back to be broke in the morning. "

"My suit was large but needs major upgrades. They need to remove the carpet in the rooms and update everything. Ripped couches, the shower was stained, toilet flushes slow. Sink drains slow. Appliances are getting old but whatever. Even the balcony exterior looks old and needs updating. It wasn’t terrible but it wasn’t wow and it you like a luxury feel like me then this might not be the place for you. It’s mid lol if they update the heck out of it I’ll be back if not I’m parting ways. Staff was really good and so was house keeping but the owner really needs to invest in his property. Also why is there no Jacuzzi outside? Pool was a little dirty at the bottom and all the tanning chairs were torn up. "