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"Great that the hotel was right next to the shopping centre, felt really nice and safe as you didn't need to leave the complex. "

"Lovely hotel and staff, food is"

"The hotel was nice, clean and in a nice location next to the mall. The room service was excellent providing quality service combined with delicious food. All of the staff members at the location from the entrance and throughout the entire building were very friendly, kind, and provided a delightful environment to be around. On my next trip to Kenya, I will be staying here again. "

"The overall feel of this place craaaazy! The people are overly nice a en helpful and the decorum is phenomenal. There’s no other place in Kenya better"

"Overall, this is a great hotel and we really enjoyed our stay. The breakfast was excellent, and the staff were all very friendly and welcoming. The only downside was the pool area, which had limited seating—just four loungers by the pool and a few extra chairs downstairs near the bar. Service could also be improved. When we had issues with our room (such as hot water and lighting problems), it took over an hour for someone to come, even after being told help was coming right away. Simple requests, like extra water bottles, also took longer than expected."

"Cozy Stead is a gorgeous hostess house conveniently located in the heart of the United Nations and close to the American Embassy. The accommodations are luxurious with all the amenities you need; air conditioning, heating, hot water, excellent room service, comfortable beds, and plenty of lounging spaces throughout the hotel. My wife and I enjoyed just walking around the property garden and looking at the unique landscape and tropical trees which can only be found in Africa. The hotel's secure location encourages us to go beyond and tour the surrounding Embassies and UN offices nearby. The menu is extensive, particularly for drinks, and the breakfast we ordered was delicious with plenty of fresh fruits. The main course was delicious and likewise served in the privacy of our room. Most importantly, throughout our entire stay we were always greeted and welcomed by the staff, they took EXCELLENT care of us, specially Ms. Jenny, and went above and beyond the normal levels of service. My wife and I truly enjoyed our stay and we will return in April for another stay. Thank you so much for hosting us and providing us with the best experience possible.. We are grateful for your hospitality! Thank you 🙏 so much."

"The room are very clean, no smell. And new. The bed is amazing. And good size for the price. Worth the stay. "

"Staff was very friendly and accommodating."

"The stsy was good but the Sauna should be free. Its shown as the booking has a sauna. "