Thompson Hotels from S$91

"Staff across the board was extremely rude and unwelcoming. I have stayed at this location several times and never had an issue. The woman at check in seemed rude but had no issue with check in. Check out is 12pm. 11am housekeeping attempted to enter the room waking us up from a nap. 11:30 the front desk called the room phone and was outright disrespectful to my spouse when she answered stating “CHECKOUT IS AT NOON!” To which my spouse replied “yes, we are packing our things and tidying up the room” 11:54 housekeeping again banged on the door and informed us checkout is at noon to which my spouse replied “yes noon not 11:54”. At which point 11:59 the desk once again called the room to remind us of the checkout time. At this point I informed them if they stop knocking on the door and give us a minute we can finish packing and will gladly be off your property. I have never encountered such aggressive staff. "

"The room was outstanding. Big, clean, good lighting that wasn't harsh. Comfortable bed, outlets everywhere. Beautiful new bathroom. Clean clean clean. Breakfast was decent, though could improve a tiny bit (the serving platters make things soggy, that's about it). Also, I would suggest to the staff to have no TV at breakfast, just for a more peaceful vibe. I think with an excellent quiet breakfast in as lovely a space as this hotel was, it would be unbeatable as far as I'm concerned. Thanks to the staff, especially the cleaners!"

"No pool for me"

"Breakfast was ok, coffee was weak, rooms outdated "

"Excellent "

"The complimenyary breakfast was coffee"

"The room was updated and clean. Comfortable beds. Great stay. There was a train that came through the area that was loud. Beyond that it was very quiet."

"My husband loved the breakfast - I just got a Grab N Go. The room was a good size. Overall experience it was great"

"All was fine"