Front of property – evening/night

Reviews of The Denman Hotel

4 out of 5
The Denman Hotel
Lot 21, Diggings Terrace, Thredbo, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 67 out of 200 reviews" "
Rating 8 - Good. 71 out of 200 reviews" "
Rating 6 - Okay. 41 out of 200 reviews" "
Rating 4 - Poor. 18 out of 200 reviews" "
Rating 2 - Terrible. 3 out of 200 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

shaneel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We booked family room, perfect for our purposes. The manager was very informative, 5 stars to the staff. Only suggestion maybe additional variety of dishes for breakfast. and a few Asian meals in the bar. overall excellent place
Stayed 2 nights in Apr 2024

8/10 Good

Kornel

Travelled with family
Liked: Cleanliness, staff & service
We stayed at the hotel for our Anzac weekend. Rooms are a bit aged but still cosy. Staff service was excellent.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jay

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean and tidy rooms. The staff were very friendly and polite.
Stayed 2 nights in Jan 2024

6/10 Okay

Georg

Travelled with partner
Disliked: Property conditions & facilities
The room was very small, window didn’t have a fly screen so we couldn’t leave it open at night. The fridge had been turned off and it took a while until it was generally cold in there. ( that’s inconvenient when you bring items that need refrigeration )At breakfast there was juice ( apple and orange )that was off. Both bottles have been opened before and when pointed out it was not thrown away but put back in the basket. I had to ask for cut up fruit and juice as the basket was empty. The breakfast staff was not very attentive! There was no parking in front of Hotel. The restaurant was closed and only pub food was available. Generally the Hotel looked a bit outdated. The staff was friendly and the room was clean.
Stayed 2 nights in Jan 2024

6/10 Okay

janelle

Travelled with partner
Stayed 3 nights in Jan 2024

6/10 Okay

Christian, Los angeles

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food and hospitality. Will be back.
Stayed 2 nights in Mar 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Hsiao Ching

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was excellent, heart of thredbo. but the music venue wasnt too organised in bar area. said I could not put stool near the bar, but someone did it as soon as I turned around.
Stayed 2 nights in Jan 2023

8/10 Good

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in the centre of the village.

8/10 Good

Promesh

Liked: Staff & service, amenities
👍

8/10 Good

Uros

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great in terms of accessibility to the main town centre, ski lifts, public car parks.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, at the restaurant. Food was great.
Stayed 2 nights in Dec 2022

8/10 Good

Kevin

Stayed 1 night in Apr 2022

6/10 Okay

SeowPing

Travelled with group
Liked: Staff & service
Convenient
Stayed 2 nights in Mar 2022

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Biking Weekend
The Denman hotel is a lovely old building, nice and central. My room was clean and tidy with a renovated bathroom. Great stay.
Stayed 2 nights in Jan 2022

4/10 Poor

kristine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
The rooms are very small & the hotel looks tired.
Stayed 1 night in Feb 2022

10/10 Excellent

willem van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, good clean room, perfect for a weekend
Stayed 3 nights in Jan 2022

8/10 Good

Gaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time will ask for room at lower level as it was 34 steps to my room.
Stayed 3 nights in Jan 2022

8/10 Good

James

Liked: Cleanliness, room comfort
Fabulous location
Great views of the mountains and brilliant location for all Thredbo has to offer. Accomodation was basic, but comfortable and just what we needed.
Stayed 2 nights in Dec 2021

8/10 Good

Kathleen, Hurlstone Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff, good dining options, great breakfast. Location is central, but if you have to park in the P4 overnight parking, learn to catch the shuttle bus whenever possible. I don't know if I'd want to stay here in winter, as my room didn't have aircon, and would be quite cold. The walls are also quite thin and the noises from other bathrooms can be a bit off-putting.
Stayed 6 nights in Dec 2021

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

6/10 Okay

Jasmeen

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Denman is a lovey building, but the rooms are incredibly tiny for a very high price. There were beds only, no seating or space to relax. No space for bags, toiletries etc. rooms also need significant maintenance. Daily housekeeping was a change of towels. Way overpriced and not great value for money.
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the authentic chalet hotel style. Staff service excellent. Room could have done with a rug and few extras for the price
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location was good. View of the mountain was good
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
The stairs were horrendous. Curtains in our room wouldnt close properly. The free breakfast was a pkt of weetbix, corn flakes, muesli and milk. And only 3 teabags!
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
We stayed in a triple room (an upgrade) which made a huge difference as there was loads of space. Very comfortable bedding. Nice to have Netflix on the tv.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms not as shown online. Limited to non existant facilites available, restaurant closed and even vending machine broken.The Denman was dissapointing, lots of stairs not easy for more mature people to get around. We booked & paid for 2 nights and left after the first night. Unfortunately there was no staff at the reception to tell them why we were leaving. We could not recommend or return to the Denman
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired and rundown accommodation with no in house parking .advertised breakfast included which consisted of dry muesli not sufficient. Check in was poor and given the price of the room it certainly didn’t meet expectations in-house service was unacceptable. Best thing about peppery was location. Definitely not suitable for summer stay. No fly screens and no cooling. Disappointed and very expensive
Stayed 2 nights in Feb 2021

10/10 Excellent

Michelle, ACT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel really lovely restaurant staff were amazing. Would have been nice to have aircon in the room.
Stayed 2 nights in Jan 2021

8/10 Good

AndyS, Sydney

Travelled with family
Liked: Staff & service
Fantastic location, super friendly and helpful staff. Property could do with a bit of an update in areas and address some mould issues in the bathrooms. Regardless, would go back again.
Stayed 4 nights in Jan 2021

6/10 Okay

Ming

Travelled with family
Liked: Cleanliness, staff & service
Internet isn’t working in that particular room. There was no offer of room change or any service for the inconvenience. The exhaust fan in the bathroom isn’t working so the room is constantly steamy and wet. There’s no onsite parking for the particular hotel although there’s parking in the public area about 10-15mins away.
Stayed 3 nights in Dec 2020

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lounge atmosphere, a jacuzzi would have been nice.
Stayed 1 night in Nov 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
We had a fantastic stay and the staff at the restaurant and bar were excellent. they made our stay great.
Stayed 1 night in Oct 2019

10/10 Excellent

Ingeborg

Stayed 2 nights in Oct 2019

4/10 Poor

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but really small room, expensive
For the price, the single room was tiny, almost impossible to shave in sink.
Stayed 4 nights in Aug 2019

6/10 Okay

Karen

Liked: Cleanliness
Disliked: Room comfort
Tiny room!
Bar had a good atmosphere - hotel central to village. Not a terribly good welcome by surly lady Judy. Tiny room and even tinnier beds, nowhere to really put our suitcases and all for $600 a night! - but that's probably the same for other hotels on the mountain.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

4/10 Poor

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Just a very poor hotel, at extortionate rates.
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Liked the position. Room was a bit tired, bathroom poor needs renovation. Thought we had breakfast each day but restaurant was closed on Sunday, we not told.
Stayed 3 nights in Apr 2019

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will be back......,,,,,,,,,,,,,,,,,,,,,,,
Stayed 1 night in Apr 2019

4/10 Poor

Roger

Disliked: Property conditions & facilities
Very unsatisfying
Picture shown when booking was not room we got, after complaining about the tiny old room we got we got upgraded to the room we should of got to begin with. Also it was -4 degrees and the heater didn’t work and toilet was leaking and smelt of urine. Breakfast $25 for toast and cereal a rip off.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms in need of renovating, Great location staff are excellent but condition of building detracts from experience
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Property is dated and looks like it need an upgrade. overall, it is a clean and tidy room. Breakfast could be better
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was disappointing that the hotel didn’t offer what we expected it to. We booked for the restaurant, which was closed. Breakfast was served from 8-9, very late for hotel standards and we couldn’t eat as we left before then. No parking on site and when we showed our upset, hotel check in staff said that we would be a fun couple to have stay very sarcastically. Only one bottle of water, no air conditioning so room was extremely stuffy and hot.
Stayed 1 night in Feb 2019

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019