Hotels near Thunderbird Plaza

"Very Loud mostly adjoining rooms that are paper thin. Hot tub didn’t work during stay, staff didn’t seem to care that much about anything and breakfast was mediocre at best."

"The lady working the front desk around 6 PM on May 6th should not be working in hospitality or any customer-facing role. It was one of the worst customer service experiences I’ve had. What was even more concerning is that another employee there, who I believe was security, implied this is a common issue with her behavior. I ended up not staying at the hotel and went to Kimpton instead. I’d strongly recommend checking the recent customer service reviews before booking here. Hopefully management takes this feedback seriously and makes the necessary staff changes."

"Nice hotel"

"The room was very nice / coffee was good "

"Nice large room, clean and well furnished. Of course the warm cookies upon check-in are my husband's favorite. We dined at the onsite restaurant, very nice. "

"Room was clean, beds comfortable"

"Quiet stay, room was fine"

"Clean room"

"Decent breakfast, nice room, but the room was way too noisy. Room 101 is too close to the front desk and you can hear everything, including people walking down the halls, etc. There was plenty of parking and the hotel is located in a very convenient location."