COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Juara Mutiara Resort

Photo gallery for Juara Mutiara Resort

Featured image
Beach
Beach
Beach
Terrace/patio

Overview of Juara Mutiara Resort

Juara Mutiara Resort

2 out of 5

3.9/5 Good

Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Lot 357, Kampung Juara, Pulau Tioman, Tioman Island, Pahang

Explore the area

  • Popular LocationJuara Turtle Project21 min walk
  • Popular LocationAli's Waterfall29 min walk
  • Popular LocationMonkey Beach1 min drive

Choose dates to view prices

About this area

Tioman Island

Juara Mutiara Resort is located in Tioman Island. The area's natural beauty can be seen at Monkey Beach and Pulau Rawa.

What's nearby

  • Juara Turtle Project - 21 min walk
  • Ali's Waterfall - 29 min walk
  • Monkey Beach - 1 min drive
  • Pulau Rawa - 19 min drive

About this property

Juara Mutiara Resort

Beach lodge with restaurant and coffee shop/café
This smoke-free lodge features a restaurant, a coffee shop/café and a snack bar/deli. WiFi in public areas is free. Other amenities include coffee/tea in a common area and barbecues. All 40 rooms offer plasma TVs with cable channels, plus free toiletries.
Juara Mutiara Resort offers 40 forms of air-conditioned accommodation with free toiletries. Plasma televisions come with cable channels. Housekeeping is provided once per stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (once per stay)

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries

Entertainment

  • TV channels
  • Plasma TV

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property only accepts cash for all bookings and on-site payments

Property is also known as

Juara Mutiara Resort Tioman Island
Juara Mutiara Tioman Island
Juara Mutiara
Juara Mutiara Resort Lodge
Juara Mutiara Resort Tioman Island
Juara Mutiara Resort Lodge Tioman Island

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 4 out of 9 reviews
5 - Excellent 44%
Rating 4 - Good. 2 out of 9 reviews
4 - Good 22%
Rating 3 - Okay. 1 out of 9 reviews
3 - Okay 11%
Rating 2 - Poor. 2 out of 9 reviews
2 - Poor 22%
Rating 1 - Terrible. 0 out of 9 reviews
1 - Terrible 0%

3.2/5

Cleanliness

3.5/5

Staff & service

2.7/5

Amenities

3.2/5

Property conditions & facilities

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was poor. No proper shops or restaurants around. Not much activities to be done beside swimming.
Stayed 3 nights in Feb 2020

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Thé villa was okay but we lacked one towel and couldn’t get it as the reception was constantly closed. Moreover the restaurant was always opened to the locals but closed for us ...
Stayed 1 night in Sep 2019

5/5 Excellent

Liked: Staff & service, room comfort
Nice beach view room. Thank you for upgrading it!
Thank you so much for the friendly owner. Thank you so much for willing to upgrade me from Garden View room to Beach View room. Thank you so much! By the way, the room condition still can be improved a bit, but I know what I paid and what I will get so for the person booked this resort and don't demand a lot on the room condition and cleanliness. Others than that and everything are very good and I satisfied on my 3 nights stayed there.
Stayed 2 nights in Aug 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, I am very happy with my stay.
I arrived in Tekek at 9am and the Pick Up truck that I have arranged with the resort is already waiting for me.It is easier to arrange the transpo via facebook messenger than calling the nums. I arrived at the resort at 9.30am.Paid for the transportation of RM 25/one way so made the payment for the return back to Tekek and confirm the date and time as well so as to settle everything.They let me check in at 9.30am which was to me was VERY GOOD and NICE as I have travelled for almost 10hrs and very tired. I am already happy because of this fact.I opted for the Seaview room.As you can see, it is spacious enough with king size bedroom and balcony. Small things to note but take it with a pinch of salt: - No toothbrush/paste inclusive (I brought my own) - No drinking water inclusive as well (I bought mine in Mersing, so no issue with me) - Bathtub is non-usable because it does not have the cover for the drain - Chair is broken - TV remote control is not user friendly - am not sure how to turn on the water heater but it didn’t matter to me since I want to shower in cold water as well since it was hot outside - small gap on the front door which actually make me anxious as there might be insects that could crawl in - No clothes hanger inside the toilet - the room front is lined with coconut trees so if you are - a light sleeper I would suggest to not stay here as there are BATS on it and its very noisy all day and night - The light switch malfunctions sometimes.
Stayed 2 nights in May 2019