Upon checking into our room, we had to request to immediately swap rooms due to the uncleanliness of the room, and the lack of a 'beach view' which we had paid for - the view was blocked by another building and a digger making a lot of noise. We were also greeted to rubbish on our porch/leftover food remains as we entered our room.
We were allocated a different room, and while we could just see a bit of the beach, the room is still extemeley unclean.
There are black hairs on the floor in many places, the room is worn and dated, the cold tap does not work on the shower making it extremely uncomfortable to shower. In addition the windows in the bathroom do not close.
There are bins overflowing throughout the resort