4/10 Poor
Aftab
Travelled with family
10 Jun,2024
Disliked: Cleanliness, amenities, property conditions & facilities
1. Unsafe: door lock didn’t close properly.
2. Hand soaps were diluted with water- cheap/disgusting.
3. Unclean, fingerprints all over.
4. Dirty bedsheets and pillows; had hair on them from previous use.
5. Towel rack fell off the first night.
6. Mold in corners of bath tub.
7. Bathroom vent didn’t work.
8. Net on the door to the gallery was ripped.
9. No communication or help after 5 pm.
10. Leg of the coffee table was damaged.
The apartment was in a state of disrepair and lacked hygiene.
The only good part was the central location of the apartment building.
The owners and the management should realize that they are in the hospitality business, not renting. Guests stay for a short period and need a decent place and prompt customer service, which was lacking.
I hope that this feedback helps improve the situation.