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Crystal Crown Hotel

Photo gallery for Crystal Crown Hotel

Outdoor pool
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
View from room

Overview of Crystal Crown Hotel

Crystal Crown Hotel

3.0 star property

7.0/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250

Explore the area

  • Popular LocationKSL City Mall5 min walk
  • Popular LocationHoliday Plaza9 min walk
  • Popular LocationPlaza Pelangi18 min walk
  • AirportJohor Bahru (JHB-Senai Intl.)23 min drive

Room options

About this area

Johor Bahru

Crystal Crown Hotel is located in Central District, a walkable area in Johor Bahru with good shopping. Travellers who have shopping on the agenda can visit KSL City Mall and Johor Bahru City Square. Looking to enjoy an event or a game while in town? See what's happening at Tan Sri Hassan Yunus Stadium or Singapore Turf Club.

What's nearby

  • KSL City Mall - 5 min walk
  • Holiday Plaza - 9 min walk
  • Plaza Pelangi - 18 min walk
  • Angry Birds Activity Park Johor Bahru - 3 min drive
  • Arulmigu Sri Rajakaliamman Glass Temple - 4 min drive

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Senai International Airport (JHB) - 23 min drive

About this property

Crystal Crown Hotel

3-star hotel near Johor Bahru City Square
Crystal Crown Hotel is located close to KSL City Mall, and provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant, Kirishima Shuzou, features Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a sauna.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Smoke-free property, luggage storage and concierge services
  • Wedding services, 5 meeting rooms and a lift
  • Guest reviews speak well of the proximity to shopping
Room features
All 264 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and free newspapers. Guests reviews speak well of the size rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • 32-inch LED TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Kirishima Shuzou
  • Chatter Corner CoffeeHous

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (4985 square feet)
  • Meeting rooms - 5

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Crown Crystal
Crown Crystal Hotel
Crystal Crown Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Johor Bahru
Hotel Crystal Crown
Crystal Crown
Crystal Crown Hotel Hotel
Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Hotel Johor Bahru

Frequently asked questions

Does Crystal Crown Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 26 Nov,2022, prices found for a 1-night stay for 2 adults at on 14 Dec,2022 start from S$64.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crystal Crown Hotel?

Self-parking is free at this property.

What time is check-in at Crystal Crown Hotel?

Check-in is from 2 PM - midnight.

What time is check-out at Crystal Crown Hotel?

Checkout is at noon.

Where is Crystal Crown Hotel located?

Located in Central District, this hotel is within 1 mi (2 km) of Holiday Plaza and KSL City Mall. Plaza Pelangi and Istana Pasir Pelangi are also within 2 miles (3 km).

Can I cancel my reservation for free at Crystal Crown Hotel and receive a full refund?

Yes, Crystal Crown Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crystal Crown Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.0

Good

Rating 10 - Excellent. 40 out of 387 reviews" "
" "10 - Excellent 10%
Rating 8 - Good. 181 out of 387 reviews" "
" "8 - Good 47%
Rating 6 - Okay. 110 out of 387 reviews" "
" "6 - Okay 28%
Rating 4 - Poor. 41 out of 387 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 15 out of 387 reviews" "
" "2 - Terrible 4%

7.0/10

Cleanliness

7.2/10

Staff & service

7.3/10

Amenities

6.5/10

Property conditions & facilities

6.7/10

Eco-friendliness

6/10 Okay

wennan, sg
Travelled with partner
Liked: Staff & service, property conditions & facilities
newly renovated but cleaniness is not there. hot water need mins to get hot and basin got flooded with water..
Stayed 1 night in Oct 2022

6/10 Okay

Chun Chiang
Travelled with family
Disliked: Cleanliness
Not recommend
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller
Disliked: Property conditions & facilities, room comfort
Booked 3 night stay for the newly renovated room. The room is ok, the aircon does not work well as its not cold when it reaches the middle of the night. The toilet's condition is ok. All their rooms does not have a safe. So do not bring your valuables for your trip if you really planning to leave them in the room. The noise insulation of this hotel is very very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.
Stayed 3 nights in Aug 2022

6/10 Okay

Verified traveller
Disliked: Property conditions & facilities, room comfort
Not recommended
Booked this 1 night stay for 5 aug as a last min plan because we decided to go in to jb a day earlier but they did not have the same room type as our initial booking for 6 to 9 aug, which was the newly renovated room because they were fully booked. We just accepted and thought it shouldnt be that bad and was given an older room on level 12. The room is super run down, the aircon does not work well, we would wake up in the middle of the night in sweat. The toilet's condition is very bad as well. There was mold at the sink and bath tub area. The showerhead cannot be removed fyi. The noise insulation of this hotel is also very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.
Stayed 1 night in Aug 2022

10/10 Excellent

Jack
Stayed 1 night in Aug 2022

10/10 Excellent

Kong Chian Philip
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller
Travelled with family
Liked: Staff & service
Needs Repair & Maintenance
Conveniently located about 5 minutes walk away from KSL, breakfast buffet was great. Air conditioner seems faulty, the room was only cooling after the entire night of lowest temperature with highest fan speed setting. Shower head was also faulty, overall hotel and room condition is rather old and run down. Hotel staff were helpful and friendly, gave us an extra bed cos we had 3 pax but booked a room with two twin beds. Should consider removing the small mirror facing the bed and have a full length mirror near the door instead, seems creepy to have a mirror looking at the ceiling when youโ€™re lying down.
Stayed 1 night in Jul 2022

6/10 Okay

Gwendoline
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall great location of the hotel. However, the cleanliness of the linen and towels can be further improved. Blood stains can be found on sheets.
Stayed 1 night in Jul 2022

6/10 Okay

Afiq
Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Sorry
Newly renovated? More like poorly renovated. Seems like they don't fix things that matter, like the shower, bidet and the toilet door. And the dust under the bed is since ancient. Maintenance housekeeping really not doing their job well.
Stayed 1 night in Jul 2022

8/10 Good

Sen Choon
Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022