Hotels near Tour du Pic du Midi d'Ossau

"This hotel is incredibly beautiful from the moment you set eyes on it. For a station to be so big in such a small village is surprising but the way it has been lovingly restored to such as high standard is stunning. The staff were very friendly and spoke good English, to the point where they helped put us on a tour of the historic station that day spoken in Spanish but with a bit of English from the guide. Definitely a must visit! "

"Reception were very welcoming and shared information about the area. Check-in was swift. Parking was easy. Room was a good size with lots of wardrobe space and a safe was available. Shower over bath, needed a little tlc re blackening of the sealant - care needed in the shower as water can suddenly run very hot. Set times for booking in the restaurant - not a problem. The food was absolutely amazing in all aspects - presentation and so delicious - we made compliments to the chef each evening we dined here. Lots of relaxation areas available. A very relaxed, comfortable property. Look forward to the possibility of staying here again in the future."

"We have been surprised by the poor level of service of this hotel. It's rated 4 stars we paid more than 160 euros by night but they were several issues. The restaurant was quite often complete, we were not informed in advance. We made the queue to be then informed that it was complete. Hopefully for the breakfasts we took it during the booking. Nevertheless , we had to wait minimum 30 minutes to get in. The servers were overwhelmed. Inside a lot of products were not renewed. We already waited 45 minutes for the check in on day 1. We went to the spas to get a massage for 1h30. The music was not functioning (system broken and no maintenance). We can hear the voice of the men on charge of the swimming pool welcoming all people from the hotel. Not a place to relax. The massage in itself was not pro. For a cost of almost 90 euros by person, and we took two (for the couple, one after the other), it's way to expensive for such poor quality. The tv was broken, internet too and hot water during one morning.everything was fixed after an alert at the reception desk despite internet failure. Some good things though: great place and view on the mountains, big beds very comforting, nice hotel infrastructure,good chef cooling eggs in the kitchen for breakfast."