Hotels with Swimming Pools in Troy

"very quiet and peaceful ... spacious room and wonderful facilities"

"They have many restaurants to chose from "

"Used valet "

"Positives : Room was clean. Given a drink voucher and two waters. Negatives : Money was deducted from my deposit, for unknown reasons. Staff could benefit from some professionalism. There was an extended wait while checking in holding our luggage. However there was a female staff member just standing at the desk stating at the customers that waited, I later learned she was apart of hospitality. In addition, when a concern was voiced, staff responded as if it wasn’t at the top of their priority list. “Oh I have to grab this luggage cart right now, it’s hard to monitor those kind of things”. Pool was PACKED, staff was as aware so obviously room capacities weren't being monitored. Lastly, the power went out for 5 hours. I do understand that Things happen, however the lack of Preventive measures like a back up generator or something given for the inconvenience could’ve went a long way. Due to this I’ll never book the Embassy Chain ever again, especially this location! As a Hilton rewards member, I expected much better, highly disappointed. "

"The Rock bar had good drink specials all the time. They needed more food options in the food court and everything shut down too soon. It would be nice to have some options for people that were coming back late or wanted to eat and gamble after midnight though. The room was nice, clean and staff was friendly. "

"I was very impressed "

"Just think the hotel needs a remodel. The room was a nice size the furniture just looks dated. "

"Amazing staff, clean and refreshing rooms, and Jazmin at the front desk has great hospitality."

"Breakfast was good. Pool was very nice. Rooms stink and bathrooms smelled bad. Rooms I booked were given to another customer with similar last name, and the check-in guy gave me key cards to the same room and we walked in on with stuff all over the place, freaking all of us out. BIG BLUNDER!!! I WOULD RATHER THEY RE-IMBERSED ME MY MONEY AND APILOGIZE. "