Great location, very close to the railway station. Easy to spot as soon as you leave the station on arrival. Taxi rank and buses go from the station too. Number of restaurants close by. This is rural Japan so it's not surprising English is not as prevalent as in Tokyo for example. Not a criticism but English speakers need to be prepared. People helpful everywhere in Tsuruga though so good to wander into restaurants etc. and go with it. The hotel staff are very good and friendly. They will try to help. If they want to make it easier for international visitors they could include English instructions in the room e.g. for the air conditioning control and WiFi access. Wi-Fi in the room was good when accessed. The front desk staff had minimal English but better than my Japanese. The room and bathroom was compact but big enough and clean. Everything worked fine. Very quiet at night. Bed was fine. I struggled with the breakfast only because it was typically Japanese (and again not a criticism as I was the visitor). Check out time was quite early at 10am - OK for me as I was out each day at meetings and check in was late at 4pm. Overall, value for money standard rural hotel. Worked for me. I would stay again and also use this chain elsewhere.