Verified
10/10 Excellent
Hilda
30 Aug, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hilda
Stayed 3 nights in Aug 2024
Entire apartment
Black House Aldea Zama
5.0 star property
Choose dates to view prices
Photo gallery for Black House Aldea Zama
Room options
View all photos for Deluxe Apartment
Deluxe Apartment
- Garden view
- 60 sq m
- 2 bedrooms
- Sleeps 6
- 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed
View all photos for Panoramic Penthouse
Panoramic Penthouse
- Garden view
- 180 sq m
- 3 bedrooms
- Sleeps 6
- 2 Single Beds, 1 Double Bed and 1 Queen Bed
View all photos for Luxury Penthouse
Luxury Penthouse
- Garden view
- 180 sq m
- 6 bedrooms
- Sleeps 12
- 3 Single Beds, 2 Double Beds and 2 Queen Beds
View all photos for Classic Apartment
Classic Apartment
- Garden view
- 60 sq m
- 2 bedrooms
- Sleeps 4
- 2 Large Single Beds and 1 King Bed
View all photos for Family Apartment
Family Apartment
- Garden view
- 60 sq m
- 2 bedrooms
- Sleeps 6
- 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed
View all photos for Senior Penthouse
Senior Penthouse
- Garden view
- 180 sq m
- 3 bedrooms
- Sleeps 6
- 2 Single Beds, 1 Double Bed and 1 Queen Bed
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About the area
Zama, a neighbourhood in Tulum, is home to Black House Aldea Zama. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Apartments in Tulum
Aldea Zama, Tulum, QROO, 77760
What's nearby
Jaguar Park11 min walk - 1.0 km
Tulum Mayan Ruins8 min drive - 6.0 km- Hunab Lifestyle Center11 min walk - 1.0 km
- Dos Aguas Park13 min walk - 1.1 km
- Hospital de Tulum17 min walk - 1.5 km
Getting around
- Tulum Intl. Airport (TQO)47 min drive
Restaurants
- Nimeño Bakery9 min walk
- Xibak Tulum11 min walk
- Rossina11 min walk
- Mercado Tulum10 min walk
- Pescaderia Estrada8 min walk
About this property
Black House Aldea Zama
Along with concierge services, this apartment building has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are on-site. Each apartment boasts a private plunge pool and offers free WiFi and a kitchen. Comforts include Egyptian cotton sheets and a pillow menu, and guests will also find conveniences, such as a dining area and a sitting area.
Black House Aldea Zama offers 6 air-conditioned accommodations with private plunge pools and espresso makers. Rooms open to balconies or patios. This individually decorated accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch Smart televisions come with digital channels. Additionally, rooms include a safe and a ceiling fan.
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Property amenities
Beach
- Beach towels
Pool/Spa
- In-room massages
- Private plunge pool
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Family friendly
- Travel cot
Kitchen
- Blender
- Cleaning supplies
- Cookware, dishware, and utensils
- Electric kettle
- Espresso maker
- Freezer
- Full-sized refrigerator/freezer
- Hob
- Kitchen island
- Microwave
- Paper towels
Dining
- Dining table
Bedrooms
- Egyptian cotton sheets
- Pillow menu
Bathroom
- Free toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Living spaces
- Dining table
- Separate dining area
- Separate sitting area
Entertainment
- 55-inch Smart TV with digital channels
Outdoor areas
- Balcony/patio
- Fenced yard
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Laptop workspace
Comfort
- Air conditioning
- Ceiling fan
Pets
- No pets allowed
Suitability/Accessibility
- Area rug in room
- No lift
- Tile flooring in room
- Designated smoking areas
Services and conveniences
- 24-hour front desk
- Blackout drapes
- Concierge services
- Guidebooks
- Meal delivery service
- Restaurant dining guides
- Safe
- Tour and ticket assistance
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
- Fire extinguisher
General
- 6 units
- Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 16 December 2024 to 31 December 2025 (dates subject to change).
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Property is also known as
Black House Aldea Zama Tulum
Black House Aldea Zama Apartment
Black House Aldea Zama Apartment Tulum
Frequently asked questions
Is Black House Aldea Zama pet-friendly?
No, pets are not allowed at this property.
How much is parking at Black House Aldea Zama?
This property doesn't offer parking.
What time is check-in at Black House Aldea Zama?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Black House Aldea Zama?
Checkout is at 11:00 AM.
Where is Black House Aldea Zama located?
Located in Zama, this luxury apartment building is 0.7 mi (1.1 km) from Hunab Lifestyle Center and 2.7 mi (4.3 km) from Tulum Mayan Ruins. Jaguar Park and Dos Aguas Park are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Black House Aldea Zama Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.4
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 3 out of 3 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Manikandan
12 Sept, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a excellent stay in black house. We stayed as a group and it was an amazing experience. The place is very beautifully decorated and Marcela is super helpful. Definitely we will visit again.
Manikandan
Stayed 3 nights in Sep 2024
Verified
10/10 Excellent
Gigi
22 Jan, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Me encantó todo, desde la comunicación para el recibimiento hasta los detalles de la instancia.
La administradora fue muy atenta y amable, respondió todas mis dudas y lo hizo a la brevedad. La estancia muy bonita, comoda y limpia, me voy muy contenta de haberme hospedado ahí
Gigi
Stayed 1 night in Jan 2024