Located in Zama, a neighbourhood in Tulum, this apartment is in the entertainment district. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Does Palais Aldea Zama Tulum by Casago have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Palais Aldea Zama Tulum by Casago?
As of 28 Oct, 2026, prices found for a 1-night stay for 2 adults at Palais Aldea Zama Tulum by Casago on 29 Oct, 2026 start from S$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palais Aldea Zama Tulum by Casago pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palais Aldea Zama Tulum by Casago?
Self-parking is free at this property.
What time is check-in at Palais Aldea Zama Tulum by Casago?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Palais Aldea Zama Tulum by Casago?
Checkout is at noon.
Where is Palais Aldea Zama Tulum by Casago located?
Located in Zama, this apartment building is 0.2 mi (0.3 km) from Hunab Lifestyle Center and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso is 2.9 mi (4.7 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palais Aldea Zama Tulum by Casago Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.8
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
10 - Excellent
3
Rating 8 - Good. 2 out of 7 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 7 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 7 reviews
2 - Terrible
2
Reviews
Verified review
8/10 Good
Heather
26 Feb, 2026
Liked: Cleanliness, amenities, communication
Courteous staff, clean amenities and room. Close to everything.
Stayed 2 nights in Feb 2026
Verified review
10/10 Excellent
othmane
19 Jan, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is still being built as well as area so still has few years until completion. Room was nice but awful sulfur sewage smell coming from bathroom which made it unbearable to be in the room. Much better options in the area at same exact price if not better.
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
randy
5 Feb, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
it's actually is a condominium unit or timeshare. The registration process was a little complicated but the property itself is beautiful. The roof top pool was a nice treat. There's construction going on next-door but it's not very intrusive. Be wary of the route that Google Maps gives you to get to the Hotel. One goes through some questionable neighborhoods with dirt streets, the other is very direct.
Quiero compartir mi experiencia para que futuros huéspedes tomen precauciones.
Durante nuestra estancia todo transcurrió con normalidad, sin embargo, después del check-out nos están intentando responsabilizar por daños en unas sillas, sin contar con evidencia clara que demuestre que dichos daños ocurrieron durante nuestra estancia.
Es importante mencionar que no se nos mostró evidencia con fecha y hora previa a nuestra entrada que confirme que las instalaciones se encontraban en perfecto estado. Esto deja abierta la posibilidad de que esos detalles ya existieran o hayan sido ocasionados por huéspedes anteriores.
Recomendación para quienes se hospeden aquí:
tomen fotos y videos de todo al momento de ingresar (muebles, blancos, áreas comunes, etc.), ya que esto puede evitar situaciones incómodas o cargos injustificados posteriormente.
Esperamos que la administración maneje este tipo de situaciones con mayor claridad y transparencia para evitar afectar la experiencia de futuros clientes.
Stayed 3 nights in Mar 2026
Verified review
10/10 Excellent
Angel
5 Feb, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Habitaciones muy equipadas
Stayed 4 nights in Feb 2026
Verified review
8/10 Good
Jose
17 Apr, 2025
Liked: Communication
El edificio y el departamento están bastante bien, si bien el ascensor no funcionaba el resto estaba en buenas condiciones. El principal problema es que la calle está rota por y hay construcciones alrededor de la propiedad, el camino es de tierra y piedras y hay basura.