Tupong Batu Holidays

The staff are help to offer insect aerosol to kill cockroaches...;), please imagine the rest. However indeed it is good value if these not the issue, Air con is good

Rooms are dirty, plastering fallen off the ceiling, moldy bathroom. The cleaning is terrible, 4 staff, one empty the bin, one change the towel, one flush the toilet didn't even clean it and no vacuum done once when we stayed for 1 week. It took them 5 mins to complete a 2 bedrooms apartment. The aircon stop working and ice accumulated and the repairmen had to chopped off ice and full of mold came off from the aircon. There is no washing detergent and no sponge provided and it's supposed to be fully contained kitchen. After moving us to another floor, the fridge not working and there was a missing television too. There took it from another room to replace the fridge and television. We complained about the plaster falling off from the ceiling, there wasn't any reaction from the staff. I wouldn't recommend any one staying there considering the conditions of the apartment and the high price and terrible cleaning job.

Cove 55 was the perfect finale to our family trip. Tucked between the slopes of Mount Santubong and the South China Sea, it feels like a private retreat — our room was spacious, spotless, and so quiet at night that all we heard was the jungle. But it’s the people who made our stay. The team helped us arrange our trips to the Semenggoh orangutans and a wetland cruise, and thought of every detail so that traveling with three generations felt effortless. Breakfast was wonderful — Western and local Sarawakian dishes both — and dinner by the pool at sunset was the highlight of our whole Malaysia trip. We left rested and already planning to come back.