Tuyen Quang Province Holidays

The staff is amazing! Everyone from the bell hop to the front desk, to the bartender, to the supervisors, as well as the cleaners we saw around. They took care of every need. Accommodated every request we had! 10 out of 10 would recommend based on staff alone! Location is perfect for walking / shopping. The pool is average, the roof top bar has great atmosphere, but you do have to walk up stairs the final two flights, the elevator does not go to the top. Additionally the bathroom is down on level, so as we drink and need the bathroom, we were up and down the stairs several times. It was fine, just something to point out. Beds were comfy. Room was big enough. Everything was really nice. But honestly that staff is unbelievable! They made the whole stay fabulous!

Great location, clean, good price

Loved my stay here. Central location, amazing service, breakfast was nice and the room was lovely. The bed was comfortable, shower was great. I will be back!

This place was fantastic! Staff super friendly and helpful. Best place to enjoy a shower and the room was very comfortable

This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!