Free WiFi, bed sheets

Reviews of Astawa House

2.5 out of 5
Astawa House
Jln. Raya Pengosekan, Br. Pengosekan, Kaja, Ubud, Bali North

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ivan

Business traveller
Short stay in Ubud
Simple guest house in 10 minutes from Ubud Center. The shower is in the room without roof. Internet more or less good. Long narrow road goes to parking place. Could be noisy in the morning due to wild life. It starts from sunrise if you want to have some sleep.
Stayed 2 nights in Aug 2022
Response from Ketut on 12 Sept,2022
Thank you for your feed back. The noisy is a kind of seasonal by the animal which show that the ecosystem in our place is still naturally good.

10/10 Excellent

Emily,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ketu was very helpful and caring. I arrived in the evening having not eaten in a while and he offered to drive me on his scooter to fetch some dinner. Super nice man. Also arranged for to have a massage in my bungalow which was much needed after traveling nearly 48 hours. Thanks Ketu!!!
Stayed 2 nights in Oct 2019
Response from Ketut Darana on 3 Nov,2019
Hi Emilly Thank you for staying with us and sharing your stay. It really a great support for us to enhance our service and facility. Have a great time in Ubud.

10/10 Excellent

Charmaine, India, South Africa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is actually really nice, for solo travelers or families. The bungalows are pretty cool place to stay in at the Astawa house, a first hand Bali experience, quite tranquil just beautiful one on one with nature..I just extended my stay here, I have been here since almost 15 days now. Only thing is breakfast needs to have more variety..but the rest was a bliss, not too expensive either!
Stayed 8 nights in Jul 2018
Response from Ketut on 13 Jul,2018
Dear Charmaine, Thank you for staying with us and sharing your stay. We are glad to know that you enjoyed your stay and It really encourages us to improve our service and facilities. We noted regarding the breakfast and will make more variety accordingly. We wish that you have been having a great time tin Bali.

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, do NOT stay here.
Do not stay here. I booked the bungalow for 2 nights and had a terrible experience. Had to leave after the first night even though I could not get a refund. The room was super dirty, sheets and curtains were covered with black stains. Staff does not speak a word of English, so when I tried to check out after one night I was told I would get a refund, which I learned was not true, they just did not understand what I was saying so the kept saying yes to everything which was really frustrating. Then the front desk person just gave me the card to contact the hotel manager because they could not get a hold of them. There is construction going on next to hotel so it was super loud with construction, dogs barking all night, roosters, and 2 lizards living on top of the mosquito net over the bed who were making noise all night not to mention the millions of other bugs in the room. I knew for the price the bungalow would not be great, but this was next level bad. Even though I could not get a refund I still decided to pay only $10 more per night and check into a much better place down the street. It is also down an alley way and did not feel safe. Nothing good to say about this place.
Stayed 2 nights in Sep 2017
Dear Sara, Thank you for your stay and sharing your comment. We are very sorry that our property did not meet your expectation. It is true that there has been construction of other hotel next door and cause a noisy during the day. We also note regarding the defects and will pay more attention on it to ensure a more pleasing stay. Have a great time in Bali.

8/10 Good

Pablo

Stayed 1 night in Oct 2019

8/10 Good

Georgiy

Liked: Staff & service, property conditions & facilities
Эти ребята делают гораздо больше, чем это стоит. Если вы ищете недорогой вариант переночевать, это то что нужно.
Stayed 2 nights in Mar 2019
Response from Rana on 1 Apr,2019
Thank you for staaying with us and sharring your stay. We will make all efforts to have your stay the most comfortable one. We will keep upgrading out services and facilities. Hope to welcome you again in future and wish that you have had a memorable time in Bali.