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Reviews of Hotel Puriartha Ubud

3 out of 5
Hotel Puriartha Ubud
Jl. Made Lebah No. 5, Kalah Peliatan, Ubud

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

scott

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff are fantastic however, the whole place needs a good up lift and more facilities in room,(jug ect)
Stayed 6 nights in Oct 2023
Response from Hotel Puriartha Ubud on 13 Oct,2023
Thank you for your feedback, and we appreciate your kind words about our staff. We will certainly take your suggestions into consideration for future improvements. Our goal is to provide a better experience for our guests, and your input helps us achieve that. If you have any specific ideas or concerns regarding room facilities or any other aspects of your stay, please don't hesitate to let us know. Your satisfaction is important to us.

6/10 Okay

Osman

Disliked: Amenities, property conditions & facilities
Very very average
Stayed 3 nights in Sep 2023

4/10 Poor

Josi, Stowe

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would not recommend nor stay here again. It is on a busy street and there was loud noise from power and AC throughout the evening that made it impossible to sleep. The room was clean but other areas were not. In my room the outlets didn’t work, the bathroom became flooded with any shower use and even had someone open my door at midnight. The pool was dirty and the tiles surrounding were broken and unstable making walking in and around the pool unsafe. The staff were lovely.. but I would not recommend or stay again!
Response from Hotel Puriartha Ubud on 27 Apr,2023
Thank you for taking the time to share your feedback with us. We apologize that your recent stay with us did not meet your expectations. We appreciate your kind words regarding our staff, and we're glad to hear that they were able to assist you during your stay.We're sorry to hear that you experienced noise disturbance during the night and issues with the facilities in your room. We take all guest feedback seriously, and we will ensure that the necessary actions are taken to address the issues you mentioned.We regret that our pool did not meet your expectations, and we apologize for any inconvenience this may have caused. We will take your comments on board and work to improve the pool area to ensure our guests have a safe and enjoyable experience.Once again, we apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

2/10 Terrible

Tsz Kin Wilson

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service from all staffs! Room was clean and we got the pool access room as requested. Satisfied with the hotel, value for money. Although it is slightly far from the buzz of the city. The issue was that they don’t provide toothbrush, toothpastes and hairdryer for guests in the room.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nighst and had a great stay here. The room was spacious, cleaned and modern. All facilities was working well, decent breakfast, and pool was okay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really good, it has everything you need. It's a bit far from Ubud city centre but you can rent a scooter. Staff was very helpful, room was very large, swimming pool was clean, restaurant meals were good. Strongly recommend it
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Pool was being worked on so couldn’t swim and no fridge in the room.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
comfortable bare bones hotel
Pros: Comfortable bed in a good, central location that is walking distance to many points of interest. Price is reasonable for the area and hotel is a good value for the money. Cons: Room is small...so small that toilet is only about 3 feet from the bed and separated from bedroom by a shower curtain. The pool is quite small and there are only 6 pool chairs. I booked a king bed and got a full-sized bed; king beds cost $20/night more by the way. They wanted me to switch rooms mid-stay, and it took me 4 trips to desk to keep them from doing that. They treated both of these situations as if they were common place and not a big deal, with no real explanation or compensation. TV could get any channels.
Stayed 1 night in Aug 2018

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent bed in a good location
Pros: good location within walking distance of monkey forest and art museum. Bed was comfortable. Price was good. Cons: Booked king bed and got a queen. Had to have 4 seperate conversations with front desk to prevent them from moving me to another room mid stay. Room is very small with just a curtain and 3 feet of space separating toilet from bed. Had tv with no cable.
Stayed 1 night in Aug 2018

6/10 Okay

Chris, Satiago Chile

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Thw hotel was clean and instalations nice. It felt a little out of town.
Stayed 4 nights in Jul 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
By far best hotel I've ever stayed in Ubud. Hotel has awesome pools and comfort bed. We had a deluxe room over looking the pool absolutely brilliant. Staff here I could not fault and will 100% be booking this hotel next time.
Stayed 1 night in Apr 2018
Response from Aam on 11 Apr,2018
Thank you Kevin. We always. do our best for the value guest. Hopefully see you soon.

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Sep 2023
Response from Hotel Puriartha Ubud on 21 Sept,2023
Thank you for your brief but wonderful feedback. We're delighted to hear that you had an amazing experience during your stay.We hope to have the pleasure of hosting you again in the future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint og stort hotellrom. De som jobbet der var veldig snille og hjelpsomme
Stayed 4 nights in Feb 2023
Response from Hotel Puriartha Ubud on 21 Feb,2023
Thank you for staying with us. We hope to see you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer vriendelijk personeel, en het hotel wordt continu schoon gehouden. Het ligt net buiten het centrum maar met een kwartiertje lopen ben je er
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good hotel with friendly staff. Took ca:20 min walking to get to the center of Ubud.
Stayed 2 nights in Feb 2019

6/10 Okay

Ramzi

Hôtel proche de centre ville mais sans plus
Hôtel normal sans plus. la restauration n'est pas bonne Hôtel bien situé dans le centre ville d'Ubud.
Stayed 4 nights in Aug 2018

8/10 Good

Ville

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Niina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value of money!
Extremely friendly staff! We slept so well both nights even though heavy traffic street next to hotel. Breakfast was ala carte and bit small but very good according to the very cheap price we paid (37€ per night). I have to special mention the friendly staff at this hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Carolien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
second time I've stayed here.i highly recommend the puriartha ubud ,very relaxing hotel.
Stayed 1 night in Apr 2018
Response from Sales and Marketing on 16 Apr,2018
Dear Caroline Warmest greetings from Hotel Puriartha Ubud... We appreciate it very much for spending your time to write a review regards your recent stay at our hotel. We are happy that you have a great experience during your stay with us. Will do all our best to provide a best services to all our customers and also keep maintaining and upgrading the quality standard of our services and product. We are looking forward to your next visit to our hotel. Kindest Regards, Hotel Puriartha