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Reviews of Om Ham Retreat and Resort

3.5 out of 5
Om Ham Retreat and Resort
Tirta Tawar Road/Banjar Junjungan, 5 km North from Ubud Main Road, Ubud, Bali

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 49 reviews" "
Rating 8 - Good. 17 out of 49 reviews" "
Rating 6 - Okay. 2 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Dewa on 20 Dec,2023
Dear Mr. Mohammed,First of all, we would like to say thank you for choosing Om Ham Retreat & Resort as your preference stay in Ubud.And thank you for giving us a great score - it is so much valuable for us.We would be pleased to welcome you back in our lovely place.Regards,Om Ham Management

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax with friendly people and free yoga classes
Stayed 2 nights in Nov 2023
Response from Dewa on 16 Nov,2023
Dear Mr. Ahmed,Thank you for taking the time to write your review of our property, it is very much valued - and thank you for pointing your positive experiences of our facilities and services. We do our best to make a memorable experience for our lovely guests. Thank you again, and we look forward to seeing you on your next trip to OM HAM RETREAT!Best Regards,Om Ham Management

6/10 Okay

deb

Liked: Cleanliness, staff & service
I like afternoon tea by the pool
Stayed 4 nights in Oct 2023
Response from Dewa on 15 Oct,2023
Dear Mrs. Debra,First of all, we would like to say thank you for choosing Om Ham Retreat & Resort as your preference stay in Ubud.And thank you for giving us a great score - it is so much valuable for us.We would be pleased to welcome you back in our lovely place.Regards,Om Ham Management

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely beautiful people whose integrity, and warmth and pleasure in making their guests happy was beautiful to see. The setting was beautiful.
Stayed 10 nights in Jan 2023
Response from Om Ham Management on 16 Feb,2023
Dear Mr/s. Janet,Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience with us. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you so much for sharing your experience and also your great review of our staffs, facilities, and services with other readers. We are pleased to welcoming you again! Yours Sincerely, Om Ham Management

10/10 Excellent

Per

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Om Ham is very peaceful with the most wonderful staff and my favorite place to stay in Udud
Response from Om Ham Management on 17 Jan,2023
Dear Mr. Per,First of all, we would like to say thank you for choosing Om Ham Retreat & Resort as your preference stay in Ubud.Such a great review we got and we are very thankful for it.We are looking forward to welcoming you again in our lovely place.Regards,Om Ham Management

10/10 Excellent

Alton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, everyone was so friendly, eager to help and very courteous and professional. The property is well kept and clean but could use an elevator considering it’s 4 floors.
Stayed 4 nights in Oct 2022
Response from Om Ham Management on 11 Oct,2022
Dear Alton,Thank you for taking the time to write your review of our property, your comments are very much valued - and thank you for it and for pointing your positive experiences of our facilities and services. We do our best to make a memorable experience for our lovely guests. Thank you again, and we look forward to seeing you on your next trip to OM HAM RETREAT!Best Regards,Om Ham Management

6/10 Okay

Verified traveller

Liked: Staff & service
Great location but renovations are noisy & I had no warning this was happening when I booked the trip.
Stayed 5 nights in Nov 2019
Response from Dewa on 4 Jan,2020
Dear Our Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip to OM HAM RETREAT! Best Regards, Om Ham Management

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. The place is quiet and beautiful for rest and relaxation. It's about 15 minutes from Ubud centre but you get away from the noise and traffic. Food is very healthy here at the restaurant. Tried the yoga and meditation classes,.they were interesting. Loved the layout and design of the retreat
Stayed 5 nights in Aug 2019

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely retreat, nice pool and great spa services. Because it it a yoga retreat they don't sell alcohol except for Bintang beer. Food was nice and cheap too. Great breakfast. Staff friendly and helpful, all spoke good english. Shuttle available into Ubud but limited times for pick up and drop off.
Stayed 5 nights in Aug 2019
Response from Om Ham Management on 9 Aug,2019
Dear Sara, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Om Ham on 26 Jul,2019
Dear Guest, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

8/10 Good

Jessica

Stayed 4 nights in Jul 2019
Response from Om Ham Management on 21 Aug,2019
Dear Jessica, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Om Ham Management on 10 Jul,2019
Dear Guests, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The staff is wonderful. Very educated and kind. The view is beautiful. The pool is beautiful. I like it very much.
Stayed 1 night in Jun 2019
Response from Om Ham Management on 17 Jun,2019
Dear Guest, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Relaxing Stay
Our stay was very relaxing, the place was really nice and we love the room. The staff went above and beyond to assist us with anything, from handling our luggages, to booking our tour, massages and trips to downtown. Food served at the restaurant was also delicious. Will definitely be back!
Stayed 4 nights in May 2019
Response from Om Ham Retreat Management on 27 May,2019
Dear Our beloved Guest, Thank you for your wonderful comment about your recent stay at our Hotel. We appreciated your honest comments about our hotel. It is comments like these that keep us going. We are happy to hear that you enjoyed your stay at Om Ham Resort Ubud. We will pass on your kind words to our Team. We look forward to seeing you soon again on your next trip to Bali. Thanks and Warm Regards, Om Ham Retreat Management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome for retreat!
It's perfect for retreat. Quiet surroundings, vegetarian friendly food and staff that made you feel at home. Oh, please try the awesome Yoga too!
Stayed 4 nights in Apr 2019
Response from Om Ham Retreat Management on 1 May,2019
Dear Our beloved Guest, Thank you for your wonderful comment about your recent stay at our Hotel. We appreciated your honest comments about our hotel. It is comments like these that keep us going. We are happy to hear that you enjoyed your stay at Om Ham Resort Ubud. We will pass on your kind words to our Team. We look forward to seeing you soon again on your next trip to Bali. Thanks and Warm Regards, Om Ham Retreat Management

8/10 Good

DeeAl

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the peacefulness and the lovely views. The yoga was great and challenging and good for beginners and experienced. Food was delicious and great variety. Staff lovely friendly and they all remembered your name. I didn't like that it's a health retreat and in common areas such as pool and dining room people were able to smoke while you are eating etc. I don't want to smell other people's smoke as the idea of the retreat is to detox ...if they want to smoke should be in car park area as plenty of space there. For lunch I was given a dirty napkin with many old stains that looked like the floor had been cleaned with it
Stayed 1 night in Mar 2019
Response from Dewa on 1 Apr,2019
Dear DeeAl, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our cleanliness of our Restaurant amenities and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip to OM HAM RETREAT! Best Regards, Om Ham Management

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Great service, food are nice, staff are very friendly. However, expect some insects as location is in the mid of rice field.
Stayed 1 night in Feb 2019
Response from Dewa on 15 Feb,2019
To whom it may concerns, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely, Om Ham Management

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained, Super clean and comfortable. The breakfast might be a bit more with the options, but overall very nice and relaxing place facing rice fields.
Stayed 4 nights in Dec 2018
Response from Dewa on 31 Dec,2018
Dear Victoria, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

8/10 Good

Sarah, Sydney, Aust.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views
Had a great 2 night stay, views from the restaurant over the rice fields are beautiful. Room was clean and spa treatments were very relaxing. I’d stay again.
Stayed 2 nights in Aug 2018
Response from Om Ham Management on 28 Aug,2018
Dear Ms. Sarah, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

10/10 Excellent

Nikita, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel surrounded by Rice fields
This was the highlight to my trip to Bali. The hotel was amazing, the staff was friendly and extremely helpful. The restaurant food was tasteful and well prepared. The spa was great, neat, professional and relaxing. I wish that I could've stayed longer... I will definitely return to this Hotel and recommend it to others. Our driver (Komang) was very helpful and made our trip memorable. Iluh gave me the best massage and facial I could have asked for. Cannot wait to return to OH HAM!!
Stayed 3 nights in Jul 2018
Response from Om Ham Retreat Management on 8 Aug,2018
Dear Ms. Nikita, Thank you for your wonderful comment about your recent stay at our Hotel. We appreciated your honest comments about our hotel. It is comments like these that keep us going. We are happy to hear that you enjoyed your stay at Om Ham Resort Ubud. We will pass on your kind words to our Team. We look forward to seeing you soon again on your next trip to Bali. Thanks and Warm Regards, Om Ham Retreat Management

8/10 Good

Claire, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Peaceful hotel
Very nice and peaceful hotel. Staff friendly and helpful about suggestions and advices. Beautiful pool and lovely incense smell all around. Close to Ubud and free shuttle for the city. Just bath tub wasn't very new so I didn't feel to have a bath. Clean room and very comfortable mattress. Delicious local breakfast. I'll come back again!
Stayed 4 nights in Jul 2018
Response from Om Ham Management on 24 Jul,2018
Dear Mr/s. Claire, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip to OM HAM RETREAT! Best Regards, Om Ham Management

8/10 Good

David, Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and Relaxed
Loved the relaxed vibe at this place, staff were very friendly and gracious. Food and coffee were great and definitely a notch above the average hotel fare. Didn’t seem very full even though whilst booking Expedia was telling me there were only a few rooms left - I’m not sure if this is a thing Expedia does with all its bookings to encourage you to commit to a booking for fear of missing out..? Only there for one night so didn’t take advantage of the free shuttle to Ubud (20mins away) or the complimentary yoga sessions - both services I thought were a nice touch. The only downside was there were no massage bookings available on the day we arrived - which had to be booked a day in advance. Had I known that I would have made a booking prior to arrival. Otherwise a very pleasant experience all round and would definitely recommend this place to others.
Stayed 1 night in Jun 2018
Response from Dewa on 27 Jun,2018
Dear Mr/s. David, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip to OM HAM RETREAT! Best Regards, Om Ham Management

10/10 Excellent

Manami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice yoga retreat place in Ubud surburb
The yoga class was amazing. Their food is very tasty. We trully enjoyed their service. The massage menu was also very nice. We rented a scooter to go to the town. It was about $6 a day. They use natural and organic products for the massages. We have also received welcome drink and 10 min foot massage as a gift. We will be back again here for next time s well.
Stayed 4 nights in Jun 2018
Response from Om Ham Retreat Management on 21 Jun,2018
Dear Mr/s Manami, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

10/10 Excellent

Tina, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel For Yogis
From the moment I stepped onto the property it felt like home. The staff is beyond amazing at meeting the needs of their guest with a sense of urgency. I was even surprised with cake on my birthday which made me fall in love. The property and rooms were well kept. The restaurant food was delicious, especially because I’m a picky eater. There is so much more to share but I will conclude with staying at Om Ham has been one of the best experiences in my 27 years of travel.
Stayed 3 nights in Apr 2018
Response from Dewa on 8 Apr,2018
Dear Ms. Tina, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
staff aren't great and have no English. our check in exp was awful. we got charged for additional night also.
Stayed 3 nights in Jul 2017
Response from Manager on 8 Apr,2018
Thank you so much for taking the time to complete a review on our Hotel. We appreciated your honest comments about our hotel. Your nice advise and special request is our goals to improvement and we committed to always improve all aspects of our hotel including our service quality. Thank you and look forward to welcoming you back to Om Ham Resort Ubud Bali in nearest time. Thanks and Warm Regards, Management

10/10 Excellent

P2, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and peaceful
This place is beautiful. I would have my coffee every morning on the 2nd floor of the restaurant...the veranda....I could sit there for hours looking out at the rice fields. The perfect blend of serenity and mingling with other guests.
Response from Manager on 8 Apr,2018
Thank you for your wonderful comment about your recent stay at our Hotel. We appreciated your honest comments about our hotel. It is comments like these that keep us going. We are happy to hear that you enjoyed your stay at Om Ham Resort Ubud and that you appreciated our friendly staff. We will pass on your kind words to our Team. We look forward to seeing you soon again on your next trip to Bali :) Thanks and Warm Regards, Management

10/10 Excellent

Andrea, Auckland NZ

Liked: Staff & service, property conditions & facilities, room comfort
Great place to relax
The place is located in a very quite area surrounded by rice terraces. Beautiful place and the stuff is great. The food is great, very good selection of vegetarian dishes and for no vegetarian. The rooms are nice and good size but the bathroom didn't have a shower only a bath and a handle nozzle. The yoga, meditation and massages were great. There is a drop off and pick up service to Ubud shopping area which is very convenient and is free.
Response from Manager on 8 Apr,2018
Thank you so much for taking the time to complete a review on our Hotel. We appreciated your honest comments about our hotel. Your nice advise and special request is our goals to improvement and we committed to always improve all aspects of our hotel including our service quality. Thank you and look forward to welcoming you back to Om Ham Resort Ubud Bali in nearest time. Thanks and Warm Regards, Management

8/10 Good

Dianne and Euan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful resort in beautiful setting.
Thoroughly enjoyed our stay, wonderful staff, calming and peaceful. Would return and would highly recommend Sunday yoga class.
Response from Manager on 8 Apr,2018
Thank you so much for taking the time to complete a review on our Hotel. We appreciated your honest comments about our hotel. Your nice advise and special request is our goals to improvement and we committed to always improve all aspects of our hotel including our service quality. Thank you and look forward to welcoming you back to Om Ham Resort Ubud Bali in nearest time. Thanks and Warm Regards, Management

10/10 Excellent

kate, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven!
This was just amazing the gardens were fantastic, the yoga classes great, the smoothies to die for and the staff were so friendly and welcoming. Welcome drink on arrival and a cold towel, luggage taken up to the room I felt very cared for. Would hugely recommend this place to anyone!
Response from Manager on 8 Apr,2018
Thank you so much for taking the time to complete a review on our Hotel. We appreciated your honest comments about our hotel. Your nice advise and special request is our goals to improvement and we committed to always improve all aspects of our hotel including our service quality. Thank you and look forward to welcoming you back to Om Ham Resort Ubud Bali in nearest time. Thanks and Warm Regards, Management

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous! The worst place ever! Bad energy
I have never known such an awful place! Surrounded by barbed wire, statues slashed with machetes by locals are still missing hands - such bad energy. Food is awful, Staff are mostly incredibly rude. They will try to over-charge you at the end for items you have either already paid for or are said to be free. The place was nearly empty but despite this very little worked in the room I had, they spent hours trying to fix it but nothing was fixed. Very small rooms, no fans, just air con but if it doesn't work it is just mosquito jungle outside or suffocation! Location is a LONG way out of town and they charge double the local rate for transfers. To think that it is associated with an Ashram is unbelievable! They should spend less on statues and train their staff to be polite.
Response from Priti on 2 Jul,2016
Dear Valued Guest, Greeting from Om Ham Retreat We are most grateful to host you at our hotel lastly. However it is so aghast to hear that we have a guest who were serviced this way. We have been discussing with our team, that we found things were not in line with. Regarding statue, we do believe that everyone understands it is not an exterior need yet it is a symbol of belief. Our staff are professionally trained every month, and we convince that we do not have any staff who work unprofessionally, otherwise we would take them out. If it is about complimentary items to be charged, we do believe that our team ought to be negotiate it with any guest on the spot, and we do believe that our owner has a good sense to decide. Also, we do hope that if not mistaken we have not ever advertised our hotel having fans. Yet, we are grateful for the constructive feedback, and for any mistake and error our team has accidentally done , we do big apology. We do hope to host you again in near future with a better experience you can go along. Best regards Lismana

8/10 Good

Carmen Maria, darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a retreat
Everything was great except from the breakfasts, too small and not great quality food
Response from Priti on 12 Mar,2016
Dear Carmen, Warmest greeting from Om Ham Retreat, We send our thanks from Om Ham for giving a chance to host you during your vacation in Bali. An another thanks for taking time giving us your valuable feedback for our further improvement. We are looking forward to host you on your another vacation in Bali. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene retreat
My husband and I thoroughly enjoyed this wonderful new retreat in the beautiful countryside of Ubud. The location was perfect for nearby adventures to include the Pod Chocolate factory tour and tasting, Bali Elephant Camp, Ubud Market, Monkey Forest, and Bali Same Bike & Private Tours. The staff was extremely friendly and helpful with anything we needed from calling a taxi to recommending fun things to do. We will be back!
Response from Priti on 12 Sept,2015
Dear lovely guest, Warmest regards from Om Ham Retreat Ubud It was a great pleasure that we could host you on your previous vacation. We highly appreciate your input that hopefully a better service could be always given. We will be more happy if we have another chance to welcome and host you on your next vacation in Bali. Thanks and Regards Om Ham Retreat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Priti on 17 Sept,2015
Dear valued guest, Greeting from Om Ham Resort and Retreat Ubud We send our thanks from Om Ham for the given chance of hosting you at our hotel as well as for your valuable feedback towards our service. We are looking forward for your another stay at Om Ham Resort and Retreat Ubud Thank You Regards Om Ham Resort and Retreat Ubud

10/10 Excellent

Aslak

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2023
Response from Dewa on 31 Dec,2023
Dear Mr. Aslak,First of all, we would like to say thank you for choosing Om Ham Retreat & Resort as your preference stay in Ubud.Such a great score we got and we are very thankful for it.We are looking forward to welcoming you again in our lovely place.Regards,Om Ham Management

10/10 Excellent

Yukie

Stayed 6 nights in Dec 2023
Response from Dewa on 12 Feb,2024
Dear Mrs. YukieGreetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience with us. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you so much for sharing your experience and also your great review of our staffs, facilities, and services with other readers. We are pleased to welcoming you again! Yours Sincerely, Om Ham Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and knew my name from day 1. Really impressive.
Stayed 8 nights in Feb 2020
Response from Om Ham Management on 9 Mar,2020
Dear Our Guest, Great review! - and thank you for it and for pointing your positive experiences of our food, facilities and services. As the saying goes you cannot please all of the people all of the time and we are aware of it, but a sincere and objective review like yours gives us necessary “fuel” and energy to keep on doing what we are all here to do and that is; make our guests’ experience in OM HAM RETREAT one they can remember with a smile and with a face of people who made their stay enjoyable. Thank you again for being our guest and we would be thrilled to see you again! Best Regards, Om Ham Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウブドから離れてますが、ウブドボディわースタッフが親切でヨガや瞑想のプログラム、スパ、プールなど充実しています。お食事
Stayed 1 night in Nov 2019
Response from Dewa on 4 Jan,2020
Dear Our Guest, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

4/10 Poor

Johan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Noise noise noise
You would expect a retreat to be quiet... Wrong one then. Loud music and cheering. Very close to the road... Staff hardly trained, I know it’s Bali but still. Not a good pick overall
Stayed 3 nights in Sep 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Superbe hôtel, piscine gigantesque, restaurant délicieux, personnel très agréable . Veillez à louer un scooter ou des vélos car l'hôtel est éloigné du centre-ville (impossible d'y aller à pieds).
Stayed 9 nights in Aug 2019

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
Family holidays
Aussicht in Reisfelder fenomenal, Lärm in den vorderen Zimmer in der Nacht z.T. gross, hinten super
Stayed 4 nights in Sep 2018
Response from Management on 2 Oct,2018
Dear Mr. Thomas, Greetings from OM HAM RETREAT and thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We hope we will have the pleasure of greeting you again! Yours sincerely , Om Ham Management

10/10 Excellent

Sumi

좋은 리트리트 호텔
깨끗하고 조용하고 좋아요.그러나 공항가는 셔틀버스값이 비싸요~~
Stayed 2 nights in Aug 2018
Response from Om Ham Management on 28 Aug,2018
Dear Ms. Sumi, Thank you for your wonderful comment about your recent stay at our Hotel. We appreciated your honest comments about our hotel. It is comments like these that keep us going. We are happy to hear that you enjoyed your stay at Om Ham Resort Ubud. We will pass on your kind words to our Team. We look forward to seeing you soon again on your next trip to Bali. Thanks and Warm Regards, Om Ham Retreat Management

2/10 Terrible

tami, 札幌

Disliked: Cleanliness, property conditions & facilities, room comfort
食あたりになりました
ホテルのレストランでの夕食が原因で、食あたりになりました。 多分乗っていたチップスの油が古かったと思われます。 夜中から嘔吐、下痢と激しい症状に襲われ、3泊する予定でしたがこれ以上居たくないと思い1泊でキャンセルしました。 キャンセル分は返金してくれましたが、バリで食あたりは日常茶飯事だからか、日本ではありえない対応だなと感じました。 安いには安いなりの理由があると、改めて教訓になりました。 食あたりから2週間経ちますが、体調はまだ戻っていません。
Stayed 3 nights in May 2017
Response from Management on 7 Jul,2017
Thank you so much for taking the time to complete a review on our Hotel. We appreciated your honest comments about our hotel. Your nice advise and special request is our goals to improvement and we committed to always improve all aspects of our hotel including our service quality. Thank you and look forward to welcoming you back to Om Ham Resort Ubud Bali in nearest time. Thanks and Warm Regards, Management

10/10 Excellent

Osugi, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
I stayed two nights and that was wonderful. Nice and kind staff, Beautiful view, Enjoy Yoga lessons I strongly recommend this hotel. Especially the manager did his best for my requests. I definitely stay here again
Stayed 2 nights in May 2017
Response from Management on 7 Jul,2017
Thank you for your wonderful comment about your recent stay at our Hotel. We appreciated your honest comments about our hotel. It is comments like these that keep us going. We are happy to hear that you enjoyed your stay at Om Ham Resort Ubud and that you appreciated our friendly staff. We will pass on your kind words to our Team. We look forward to seeing you soon again on your next trip to Bali :) Thanks and Warm Regards, Management

8/10 Good

Madeleine, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oas utanför Ubud
Lugnt och trevligt hotell, vackert beläget mellan risfälten. Perfekt för dig som gillar yoga. Om Ham ligger lite utanför Ubud men det är varken dyrt eller besvärligt att ta sig dit, hotellet erbjuder tom skjuts. Vi trivdes mycket bra här och spenderade gärna tid vid poolen.
Response from Priti on 2 Jul,2016
Dear Madeleine, Warmest greeting from Om Ham Retreat, We send our thanks from Om Ham for giving a chance to host you during your vacation in Bali. Your valuable feedback gives us a better spirit to keep doing the best for our guests. We are looking forward to host you on your another vacation in Bali. Best Regards Lismana

2/10 Terrible

pia, stockholm

Disliked: Cleanliness, staff & service
Tis hotel was overrated and overprize. When we come to our room at first sight it seemed very nice but there was dead bugs in our room, literally everywhere. In the bathroom it was a mosquitoparty, there was a window where the mosquito could get in. The window didnt close. At night the lights outside was always on so our room was lighten up in the night not thats fun when we had to sleep. The wifi wasnt good and you hade to log in e every 45 min. The tv wasnt good one or two english speaking. Last Day at our stay the tv wouldnt work we told this to the staff but they didnt fix it. The hotel offered transport for free they said, but the chauffeur wanted money 100000 rupies when we checked out the hotel wanted money for the transport too. We didnt pay. You need some type of transportation If you wanted to go somewhere you cant walk in to the town or ricefields. The pool was ok! When we had to check out we had plans and were in a hurry. The staff said that they could not take Cards why didnt they said this during breakfest or earlier. We didnt had the amount of cash on us So on a moped with staff we had to find a working ATM wich is hard in Ubud. We didnt get an appology nothing and we almost missed our buss. NOT OK! The breakfest was ok boring but ok. I don recomend this hotel to anyone!!!
Response from Priti on 19 Dec,2015
Dear our lovely customer, Good day to you, We do believe that we have sent a personal apology regarding this constructive feedback you have written upon our property and service. We have made an professional discussion toward this trouble that we knew and realized it was all mistake by miscommunication is coming from our Hotel end. This is why we do deeply apologize for this unexpected experience we have served to you. However, regarding all the trouble , as we have explain, started from bugs that actually caused by our less optimal way , we do not use chemical spray or any repellent , yet we use natural tree for anti-bugs and it is now under our maximum trial. Also, for the transportation, it was a miscommunication between the driver and us as Hotel side, that he is our outsourced driver who was just in miscommunication for payment system, this would not happen any longer. and regarding the payment, we have ordered more EDC machine for optimal way of payment. And for any more trouble in payment, we have provided letter of statement of SOF system so we can charge guest credit card at anytime with secured approval signature of the guest. Again and again, we are deeply saying our apology to your disappointment and we promise this kind of trouble would happen only for this first and this last , we would ensure no more such case happening in the future Best regards Priti Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut
Das Hotel befindet sich ausserhalb Ubud, mit dem Roller sind es ca 20min durch die schönen Reisfelder. Schönes Hotel, guter Service, saubere Zimmer. Das Hotel hilft beim Mieten eines Rollers - bietet jedoch auch 4 mal täglich einen Shuttle Bus Richung Ubud an. Ums Hotel rum wurde ein Stacheldraht aufgebaut, welcher beim Frühstück ein bisschen stört. Frühstück war eher mittelmass, nicht sonderlich viel. Der Rest war top!
Response from Priti on 11 Sept,2015
Dear our lovely guest, We thank you very much for staying with us at Om Ham Retreat Ubud, Bali. Your valuable feedback will be much appreciated for our improvement. We hope we can host you with our better service in your next vacation in Bali. Best Regards Om Ham Retreat

8/10 Good

paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Immersi nelle risaie sopra ubud
Graziosissimo e nuovo hotel a 10 minuti scarsi di scooter dal centro di ubud...stanze belle senza troppi fronzoli,location che aiuta a distendere i nervi dal caos tipico di bali...se non si ha intenzione di noleggiare uno scooter(che costa cmq poco,60000 rupie al giorno)meglio cambiare genere...ma io lo consiglio vivamente...
Response from Priti on 11 Sept,2015
Dear Paolo Greeting from Om Ham Retreat Ubud. Thank you for giving us chance to host you on your stay at Om Ham Retreat, It was a pleasure for us. We are very happy if you enjoyed your stay and we do hope that you will come again staying with us on your next vacation. We will strive our best effort to give our best service. Your review and comment are highly appreciated for our improvement. Thanks and regards Om Ham Retreat

8/10 Good

Stefano, Napoli

Liked: Staff & service, property conditions & facilities
Relax a 5 km dal centro
Posto meraviglioso per chi vuole il relax ma un po scomodo per raggiungere il centro anche se hanno un servizio navetta gratuito non funzionante però la sera. Il 3 per la zona dunque è solo perché si colloca a metà tra due differenti esigenze. Staff molto gentile, hotel nel complesso molto ben tenuto, qualche formica di troppo ma per stare sopra delle splendide risaie mi sembra il minimo
Response from Priti on 11 Sept,2015
Dear Stefano, Warmest regards from Om Ham Retreat Ubud, It was a great opportunity that we could host you on your last holiday in Om Ham Retreat Ubud. We really appreciate all comments or input given to us for our betterment. Hopefully, you could give us another chance to serve and host you in our hotel. Thanks and warm regards Om Ham Retreat