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Plataran Ubud Hotel & Spa - CHSE Certified

Photo gallery for Plataran Ubud Hotel & Spa - CHSE Certified

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2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
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Overview of Plataran Ubud Hotel & Spa - CHSE Certified

VIP Access

Plataran Ubud Hotel & Spa - CHSE Certified

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Jalan Hanoman, Pengosekan, Ubud, Bali, 80571

Explore the area

  • Popular LocationUbud Monkey Forest9 min walk
  • Popular LocationSanur Beach52 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)62 min drive
  • Popular LocationMount Batur86 min drive

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  • Extra savings and perks for Rewards members
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About this area

Ubud

Located on the riverwalk, Plataran Ubud Hotel & Spa - CHSE Certified is in Pengosekan neighbourhood and is connected to a shopping centre. Ubud Palace and Pura Dalem Ubud are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Don't miss out on a visit to Bali Safari and Marine Park.
Visit our Ubud travel guideOpens in a new window
View more Resorts in UbudOpens in a new window
Map

What's nearby

  • Wayang Kulit - 8 min walk
  • Ubud Monkey Forest - 9 min walk
  • Pura Dalem Agung Padangtegal - 14 min walk
  • Sanur Beach - 52 min drive
  • Mount Batur - 86 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 69 min drive

About this property

Plataran Ubud Hotel & Spa - CHSE Certified

Luxury resort connected to a shopping centre in Pengosekan, walk to Ubud Monkey Forest
Along with 2 restaurants, this smoke-free resort has 2 outdoor pools and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Plataran Ubud Hotel & Spa - CHSE Certified offers 51 air-conditioned accommodations with minibars and a safe. 42-inch LED televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Ubud resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages spoken

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AMโ€“10:00 AM: USD 14 for adults and USD 7 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Teras Restaurant

Things to do

  • 2 outdoor pools
  • Art gallery
  • Bike rentals
  • Designer shops
  • Fitness centre
  • Hiking/biking trails
  • Private picnics
  • Spa services
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Guest rating 4.5+
Guest rating 4.5+
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Business-friendly
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Pool
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5 star
5 star

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 14 for adults and USD 7 for children (approximately)
  • Airport shuttle fee: USD 40 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Plataran
Plataran Hotel & Resort
Plataran Ubud
Plataran Ubud Hotel & Resort
Plataran Ubud Hotel & Spa Bali
Plataran Ubud Hotel
Plataran Hotel
Plataran Ubud Hotel Spa
Plataran Ubud Hotel Resort
Plataran Ubud Hotel Spa
Plataran Ubud & Chse Certified
Plataran Ubud Hotel Spa CHSE Certified
Plataran Ubud Hotel & Spa - CHSE Certified Ubud
Plataran Ubud Hotel & Spa - CHSE Certified Resort
Plataran Ubud Hotel & Spa - CHSE Certified Resort Ubud

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 193 out of 258 reviews
5 - Excellent 75%
Rating 4 - Good. 53 out of 258 reviews
4 - Good 21%
Rating 3 - Okay. 4 out of 258 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 258 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 258 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as always
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything! This hotel is up there among the best we have stayed around the world; its got class. Amazing staff, stunning greenery, style in everything they do. You can only experience it to know the difference.
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property on itself was amazing but what I like the most was the staff. So welcoming and nice
Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives Beautiful breathtaking views from the rooms They do buffet breakfast Valet parking is free They have a spa which is very good Local shops are very close by walking distance Independent shopping area no franchises Near monkey forrest Friendly and helpful staff Negatives Long walks to the hotel if buggy isnt available Looks like a restaurant at the front not a hotel Hard to find A/c in some rooms doesn't work properly Buffet breakfast doesn't have a wide variety of foods Food is cold and they're aren't many people eating so makes it awkward to dine They charge for airport shuttle The hotel laundry and food service is very expensive
Stayed 4 nights in Feb 2020

5/5 Excellent

Stayed 3 nights in Jan 2020

1/5 Terrible

Stayed 3 nights in Dec 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good property, with beautiful rice field view.
Stayed 4 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lush and Inviting. In the city!!
The Plantaran is a great spot for a couple of days in Ubud. A nice enough room, great AC, comfy bed and clean and quiet. The morning breakfast was good (check to see if itโ€™s included.... we had some confusion). The staff was always helpful but not always well informed. For instance, Twist, an amazing little restaurant for curry is steps away but the staff tried to put us in a taxi telling us it was 15 minutes away. But the lush green space beyond the front desk area makes up for it. The pools are gorgeous but close at 8pm. Staff let us stay until 9pm so we could see sun down. And the dusk that follows.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back
The hotel is beautiful, the decoration is in good taste and the rooms are very comfortable. The best part was the service, every single person working here is extremely friendly and focused on you having a great experience.Nice place to relax and unplug from the noise of the streets of Ubud.
Stayed 5 nights in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019