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SereS Springs Resort & Spa Singakerta - CHSE Certified

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Lobby
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
3 outdoor pools, open 7 AM to 9 PM, pool cabanas (surcharge)
View from room

Overview of SereS Springs Resort & Spa Singakerta - CHSE Certified

VIP Access

SereS Springs Resort & Spa Singakerta - CHSE Certified

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Banjar Jukut Paku Singakerta, Ubud, 80571

Explore the area

  • Popular LocationCandi Tebing Jukut Paku3 min walk
  • Popular LocationUbud Monkey Forest10 min drive
  • Popular LocationUbud Traditional Art Market17 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)69 min drive

Room options

About this area

Ubud

Located in Ubud, SereS Springs Resort & Spa Singakerta - CHSE Certified is on the riverwalk. Candi Tebing Jukut Paku and Taman Ayun Temple are notable landmarks, and the area's natural beauty can be seen at Ubud Monkey Forest and Tegenungan Waterfall. Travelling with kids? Consider Bali Orchid Garden and Bali Safari and Marine Park. Take the opportunity to explore the area for outdoor excitement like mountain biking.

What's nearby

  • Candi Tebing Jukut Paku - 3 min walk
  • Saraswati Temple - 6 min drive
  • Puri Lukisan Museum - 6 min drive
  • Ubud Monkey Forest - 10 min drive
  • Ubud Traditional Art Market - 17 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 63 min drive

About this property

SereS Springs Resort & Spa Singakerta - CHSE Certified

5-star luxury hotel by the river
You can look forward to a round-trip airport shuttle, a poolside bar and a terrace at SereS Springs Resort & Spa Singakerta - CHSE Certified. Indulge in reflexology, a facial and aromatherapy at SereS Spa Sanctuary, the on-site spa. Enjoy local and international cuisine, garden views, and al fresco dining at the two on-site restaurants. Aerobics classes and yoga classes are offered at the gym; SereS Springs Resort & Spa Singakerta - CHSE Certified also has shopping on site, mini golf and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a lazy river, cabanas and sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an area shuttle and an area shuttle
  • Express check-in, smoke-free property and a porter/bellboy
  • Guest reviews say good things about the breakfast, pool and helpful staff
Room features
All 80 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menu and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with premium channels
  • Balconies or patios, childcare services and electric kettles

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 5 kilometers

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“11 AM: IDR 302500 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mulberry Place
  • Bell' Aria
  • Caffe DarSini

Things to do

  • 3 outdoor pools
  • 6 hot tubs
  • Aerobics classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (431 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

95% of travellers were happy with check-in
Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 500000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: IDR 302500 per person (approximately)
  • Airport shuttle fee: IDR 495000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transport to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply
Guests under 13 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

SereS Springs Resort Singakerta Ubud
SereS Springs Resort Singakerta
SereS Springs Singakerta Ubud
SereS Springs Singakerta
SereS Springs Resort Spa Singakerta
SereS Springs Resort Spa Singakerta CHSE Certified
SereS Springs Resort & Spa Singakerta - CHSE Certified Ubud
SereS Springs Resort & Spa Singakerta - CHSE Certified Hotel

Frequently asked questions

Does SereS Springs Resort & Spa Singakerta - CHSE Certified have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7 AM to 9 PM.

How much does it cost to stay at ?

As of 26 Sept,2022, prices found for a 1-night stay for 2 adults at on 2 Oct,2022 start from S$112.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SereS Springs Resort & Spa Singakerta - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Check-in is from 2 PM - midnight.

What time is check-out at SereS Springs Resort & Spa Singakerta - CHSE Certified?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does SereS Springs Resort & Spa Singakerta - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 495000 per vehicle applies.

Where is SereS Springs Resort & Spa Singakerta - CHSE Certified located?

This family-friendly Ubud hotel is located on the riverwalk, within 2 mi (3 km) of Candi Tebing Jukut Paku and Ubud Monkey Forest. Ubud Traditional Art Market and Tegenungan Waterfall are also within 6 mi (10 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 234 out of 303 reviews
5 - Excellent 77%
Rating 4 - Good. 48 out of 303 reviews
4 - Good 16%
Rating 3 - Okay. 13 out of 303 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 303 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 303 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Kery
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They decorated my room with happy birthday design on the bed and brought me cake. They provide a complimentary beverage upon arrival. My Sutera Villa suite was spacious, clean, and private. The environment is very beautiful and surrounded by nature. The food was ok, the breakfast buffet food would be better if it were kept warmer. Room service is offered 24 hours but I also felt like the food could have been warmer upon arrival. I have had better breakfast buffets at other hotels. I had an issue with some little brown specks on the left side of the bed and bed frame appearing everyday. Not sure if it was from an insect or critter or the wood from the bed frame as they explained. I never saw any insect or critters. Each time I mentioned it, they offered to clean the room and even offered me a new room, which I declined because I was comfortable in my villa.
Stayed 3 nights in Sep 2022

5/5 Excellent

Carlo
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the nice quiet surroundings, and the restaurant offered excellent breakfast buffet and evening meals. Not crowded at all.
Stayed 6 nights in Jul 2022

5/5 Excellent

Rachel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, so peaceful and relaxing. The pool and view is gorgeous. Could relax there all day. I wish there was more options on the food menu, for when you didnโ€™t want to catch a taxi into the main town.
Stayed 3 nights in Aug 2022

5/5 Excellent

Aslan
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Everything is clean, cozy, tasteful. Nice design, new furniture, snow-white fluffy towels. The staff is polite and friendly. There were no complaints about cleaning. I was satisfied with a lot of things here, I would highlight first of all the location, away from the noisy city, beautiful views of nature
Stayed 6 nights in Jul 2022

5/5 Excellent

Jolene
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the rice paddies were spectacular The grounds of the resort were beautiful Sitting outside for meals and a drink was relaxing
Stayed 6 nights in Jun 2022

5/5 Excellent

Iman
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel Iโ€™ve stayed at!
Our stay was perfect! I told them I was pregnant and dealing with a lot of morning sickness and they accommodated accordingly! We got tea and fruits every morning and transportation to anywhere! The people that work here are amazing and respond immediately to any requests! I canโ€™t wait to come back!
Stayed 4 nights in Mar 2022

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest hotel we stayed at in Bali, it was great!
Stayed 2 nights in Mar 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

5/5 Excellent

Uchenna
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are very friendly & always willing to help. The property is kept very clean. Breakfast is amazing. I dont have anything bad to say about this place.
Stayed 6 nights in Feb 2020

5/5 Excellent

Priscilla, Tacoma, WA
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! The staff was on top of every need. Beautiful space. Great location. Easy to get transportation into Ubud and back. Orbitz photos are a bit deceiving when it comes to the room. Images show the delux rooms. I chose this hotel because of the bath tub and view when I arrived I was so sad to not have a bath tub. The manager was kind enough to upgrade me at no charge the next day. Beautiful yoga space. The Balinese offerring and dance was fun to try. I really enjoyed the pool and natural springs. Amazing views! Best reception service I have yet to experience in my travels. They truly male youbfeel special by remembering your name and offerring warm welcomes each time you walk through the door. Definitely glad I did the Ayuveda and Balinese massage treatments. Beautiful and will hopefully be back for a future retreat.
Stayed 6 nights in Mar 2020