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Reviews of Aurika, Udaipur - Luxury by Lemon Tree Hotels

5 out of 5
Aurika, Udaipur - Luxury by Lemon Tree Hotels
01, Kala Rohi, Sisarma, Udaipur, Rajasthan

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 24 reviews" "
Rating 8 - Good. 3 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Heet

Travelled with family
Liked: Cleanliness, amenities
The hotel is beautiful and aesthetically pleasing but very removed from central udaipur so if you wanted to venture out to the lake, etc you would have to get a cab and its like a 30 minute journey. The breakfast buffest was average and the staff were not attentive at all. we were served curdled milk for our tea. You needed transport from your room to the restaurants or any other facilities as they were quite a hilly walk away from each other. that is why room service was also not very good as the food came very late and cold and they got our order wrong multiple times and took very long to correct the mistakes. The rooms are gorgeous and the view from the rooms is beautiful. we also really enjoyed the pool as it was not crowded at all there was noone there except us. overall a relaxing stay but would not order room service there again.
Stayed 2 nights in Aug 2023

4/10 Poor

Yashodeep

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Aurika, Udaipur - Luxury by Lemon Tree Hotels on 17 Apr,2024
Dear Yashodeep,Thank you for choosing us as your home on your recent trip, and for sharing your feedback. It is always our endeavor, as a team, to ensure that you have a stay beyond the unusual, whenever you visit Aurika Hotels & Resorts, and we apologise that we missed the mark this time. We kindly request you to share detailed feedback with us to help us better understand your concerns and make any necessary adjustments. We value your input and will do our best to address and improve upon these areas. I do hope you will choose to visit us again. Please feel free to reach out to me for your next visit to Aurika, Udaipur, and I would be happy to handle the arrangements personally.Warm Regards,Kamal SinghAurika, Udaipur – Luxury by Lemon TreeLemon Tree Hotels10,000+ rooms. 100+ hotels

10/10 Excellent

Anoop Inder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nagesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself is great with really good views of the city and lakes.
Stayed 3 nights in Jan 2024

10/10 Excellent

Puneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking property
Stayed 2 nights in Jan 2024

10/10 Excellent

Jiggar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Aurika for our honeymoon and it did not disappoint. It beat all of our expectations. Its a beautiful hotel resort with excellent staff members. We really enjoyed the variiety of food available for breakfast, lunch and dinner. The evening folk show also was excellent. Although slightly outside of the city. We preferrer this as its too loud in the city. We used a local auto to get around which worked out cheaper than hotel taxi's. The spa treatment also was the best I have experienced. Highly recommend

10/10 Excellent

ABHISHEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Nirmala

Stayed 3 nights in Jun 2023

10/10 Excellent

Jsmine

Travelled with partner
Liked: Cleanliness, staff & service
Everything
Stayed 3 nights in May 2023

10/10 Excellent

ankush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is far from the main city. But it’s worth staying 5 star luxury. Hotel staff is very nice and cooperative and maintain a good hygiene. Breakfast has lot of options and all were good
Stayed 2 nights in Apr 2023

8/10 Good

Mitali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Nayna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very lovely hotel. Just be aware that it is a 15-20 min journey to the old town, and can be tricky to get transport back at night. The hotel itself though is superb.
Stayed 2 nights in Mar 2023

6/10 Okay

Simi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They can do better
First the good - Aurika is a beautiful property. The property itself is beautiful, you get the royal feeling of being in Rajasthan. The rooms are spacious and ours had a fantastic view. The not-so-good: The service. It started with the check in process which is much slower than most hotels I've traveled to. It is followed by several occurences of poor service including, calling the cart but it not always coming on time, the room service either coming late or not picking up the phone. At one time, I had to call them 9 times to get something delivered to the room. We asked for a yoga mat and were told it would arrive shortly, but it never arrived. The spa/fitness center didnt always have an attendant and the phone there was not working so I couldnt call for a cart and had to walk up to the restaurant to get one. I think everyone meant well but the general feel from all of the above was that they are short staffed. So, in short - great property but poor service.
Stayed 3 nights in Mar 2023

4/10 Poor

Dean

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Multiple hotels in India, most of them wonderful-this hotel was my biggest "regret." Problems: 1. It's not near town. Has a good view of town in the distance across the lake, but still, not convenient. They designed this hotel as a "destination." For us, Udaipur was the destination, not the hotel. 2. We paid for a veranda, but it had no view. 3. There was trash on the veranda, and the amenity bottles in the bathroom were only partially full, and clearly had been used. 4. Front desk gave us one time for breakfast, but the restaurant wasn't open. That might have been ok, but the staff in the restaurant were completely indifferent and unhelpful.

6/10 Okay

Virendrasinh, Pewaukee

Travelled with partner
Disliked: Property conditions & facilities
Water pressure was very slow around shower head calcium build up need to clean water goes everywhere
Stayed 1 night in Jan 2023

8/10 Good

Payal

10/10 Excellent

Faizan

Liked: Staff & service, amenities, property conditions & facilities
Service and cleaness
Stayed 1 night in Aug 2022

10/10 Excellent

sudhakar

Stayed 1 night in Jul 2022

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for the view
Very beautiful location but a bit far from the city. Be sure to get a room in block C for the best views!
Stayed 4 nights in Dec 2021

10/10 Excellent

Mohammed Arshad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and brilliant staff
Stayed 2 nights in Mar 2020

10/10 Excellent

Marcia, delhi

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was amazing. The staff was incredible and the property is heaven.
Stayed 2 nights in Feb 2020

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Underwhelming experience for the cost
The arrival as you drive up to the hotel is 5*. The setting is breathtaking and the welcome party is top notch. That is where the 5* experience ended. The first room we were shown, while nice, had a young family next door and every sound from the TV, baby crying, parents talking, filtered through to our room. 45mins later we were shown a new room. The next morning at 9:00 we were woken by a banging noise outside... to find the cleaner a good 30metres down the corridor dusting. It seems this brand new hotel was not constructed with a view to much sound insulation for the rooms. The hotel staff need to stay inside the rooms to experience how noise travels into the rooms so they can work out how to operate for guest comfort. The property size means it’s necessary to get around by buggy. Every time we called from the room, waited 5-10mins, went downstairs, and then had to wait another 5mins where the guard repeated our request. There is no seating downstairs so you have to stand around. I managed to order an Ola that reached the hotel in 10mins, and I was still waiting for the buggy which I ordered at the same time. Other touches like car doors being opened when we pulled up in our non-hotel car, lobby doors being held open, etc were also absent. Hotel cars were not easily available which is a shortcoming for it being out of town. Restaurant/reception staff were fantastic. I would unlikely stay here again, and definitely not as a base to explore Udaipur.
Stayed 4 nights in Dec 2019
Response from Rahul Korgaokar on 10 Jan,2020
Dear Mr. Pipe, Thank you for sharing your valuable feedback with us. We deeply apologize for the experience that you had. We have gone through all the points, including the noise issue in the room, the politeness of the team, the unavailability of hotel cars, and the delay in the buggy reaching your room, and are working to rectify these as soon as possible. Unfortunately, we had a sudden failure of a few carts which affected operations, and we deeply apologize for the delays you faced. We strive to serve you better and will ensure that you have a smooth stay on your next visit. Request you to please share your contact details as I would personally like to get in touch and apologize for the inconvenience caused to you. Kind Regards, Rahul Korgaokar Hotel General Manager Aurika, Udaipur

10/10 Excellent

Utkarsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Fort on the Aravallis
Stunning Property which we discovered by fluke as it is mint new and they are not advertising it much.. We had a horrible experience upon checking into our original booking of Radisson Blu which is super run down and badly managed. We had a huge relief as we walked into this hotel blindly without knowing anything based solely on word of mouth buzz this property has generated over last years that it has been under construction building this fascinating Fort away from the crowds of the lake and on the gorgeous Aravalli mountains. Special thanks to their pleasant and super friendly Manager on duty that day - Mr. Mihir Parmar who washed away our blues within seconds of us arriving. Since it opened just about a week ago, we had our doubts if they are ready for showtime.. but what a show it was.. We were very impressed by the service and standards these guys put up.. Wish we had a longer stay but we still managed to eat amazing food and refreshed in the Spa. Their GM - Mr. Rahul Korgaokar is an entertaining conversationalist and presented a wonderful memento of Udaipur upon checkout. And lastly, thank you to Mr. Rattan Singh for never getting tired of driving us in your buggy. We will come back next year. Good luck and best wishes to Team Aurika.
Stayed 1 night in Nov 2019

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel dans 1 des + belles villes du Rajasthan.
Hôtel accroché en escalier sur la colline, ce qui permet d'avoir de belles vues sur la vallée et le lac au loin. Personnel bien formé et attentif. Restauration correcte. Seul petit défaut : la piscine commune est un peu petite par rapport à la taille de l'hôtel.
Stayed 2 nights in Jul 2023