Reception
Check availability

Reviews of Zone Connect by The Park Udaipur

4 out of 5
Zone Connect by The Park Udaipur
2-A, New Flora Complex,New Pula Bridge, Fatehpura, Udaipur, Rajasthan

Reviews

6.0
Rating 10 - Excellent. 6 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 10 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 10 out of 39 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tanveer

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst stay experience…By The Park is just a DECEIT
The hotel claims to be 4star-as told to us by the Duty Manager. However- 1.) Does not provide 24x7 hot water… you have to tell them to start the hot water system and wait…then you have to waste at least one bucket full of water before you have running hot water…Eco-friendly just by show…glass bottles no plastic bottles, play card to be put on pillow to avoid bed cover change..etc.. just pure show to be eco-friendly 2.) Even during winter time they have no facility for room heating. Our room was very cold and this we realized on the second day when we opened the curtains and found that the windows were open letting the cold air in… an overlook from our end maybe.. but the bigger issue is security and safety lapse from hotel management who had a complete overlook on this important point. 3.) When asked for a simple bottle opener… they did not have one. 4.) When we arrived for check in there were no lobby boys or porters available to help carry heavy bags… old persons be careful. 5.) In buffet breakfast you have repeat menu. So for longer stay you will soon be bored as there would be less variety rotation. 6.) A four star hotel with limited menu… and that too only veg. 7.) They claim valet parking… did not see any such facility… you have to park your car outside the hotel boundary… 8.) They claim luggage storage… but we found our luggage lying in open till evening. In short you will find much better hotels in Udaipur with good views and facilities and at a better rate.
Stayed 2 nights in Jan 2024
Response from Abhishek Mishra on 14 Mar,2024
Dear Mr. Tanveer, Hi! At The outset let me thank you for your review and please accept my sincere apologies for not meeting your expectations during your recent visit. We have made a note of your feedback, please rest assured that The corrective measures have already been taken to ensure that The same does not happen with any other guest in future. I hope you will not mark this experience as permanent and request you to give us one more chance to win your trust back By our hospitality on your next visit to The City. Regards

6/10 Okay

Manisha

Disliked: Property conditions & facilities
Kettle was dirty and had to call room service multiple times to clean the room.
Stayed 3 nights in Nov 2023

6/10 Okay

Harshida

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front desk staff did not know what they were doing. They could not even find my reservation. Check in took over an hour. It was the middle of May and the AC wasn’t even on!!! The restaurant staff was great. The food was great. The cleaning staff was good. The front desk could not even accept my international card for payment, even though the reservation was done internationally
Stayed 2 nights in May 2022

2/10 Terrible

Rakesh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Service not friendly,food quality
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Needs improvement
I stayed in a suite. 1. Leaking taps 2. No stool in the room 3. No seperste extra bed sheet provided 3. Who cares kind of attitude. 4. Very high restaurant rates. 5. Some idiot was knocking the door in the midnight. 6. Unsafe 3rd floor with no attendant
Stayed 1 night in May 2018

10/10 Excellent

NARAINDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food quality as well as rooms are really excellant
Stay at Q Hotel was really amazing. Mainly attitude of staff was excellant and helped us a lot.
Stayed 2 nights in Feb 2018
Response from Mahendra Singh Panwar on 17 Mar,2018
Dear Guest, Greetings from Q Hotel! Thank you for choosing Q Hotel. It was an absolute pleasure hosting you. We constantly strive to provide our guests with a delightful experience. We hope you choose Q Hotel for your future travels and recommend us to your friends and family. Look forward to hosting you soon.

10/10 Excellent

chirag, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near by market tke uber insetad of auto
Hi, the hotel is very nice staff very co-co-operative, nice breakfast. Our stay was very nice and pleasant. Only thing problem is washroom flush doesnt works properly.......

6/10 Okay

George Ernest

Liked: Staff & service
Lack of access to public transportation. Helpful, friendly staff.

6/10 Okay

Hiren

Liked: Room comfort

2/10 Terrible

shadab, Doha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is mismanaged
The hotel is so grossly mismanaged that one would rather stay at a cheap lodge. Air conditioning is kept off to save money, even when temperature and humidity are soaring. Maintenance of the hotel is zero. F&B prices are at par with the Four star facilities in the region but quality is worse than a roadside stall. Towels in the room were probably used for washing poop by previous user and weren't washed. Bed covers seemed ancient like the forts in Udaipur. Showers and flushes didn't work.
Bathroom glass partition was broken into half
The so called rain shower that didn't work.
Missing fittings
The towel with (probably) poop on it

6/10 Okay

Gaurav, Gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good as expected
The service is was poor, the room was not kept ready , the staff was a bit lazy and unhygienic.

10/10 Excellent

Uday, patna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay for a budget hotel

2/10 Terrible

Sanjeev, Sikar rajasthan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure disappointment
Nothing can be worse then this. I have booked the suite room but there was no facilities. Staff is very rude and services are worse. Pure disappointment

10/10 Excellent

dars, surat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location easy to catch on map
Hotel was good n surround view are good in night from roof top breakfast is good n rooms were good n clean but only issue I face is for toiletries it was not prepared so I have to call n tell them to do it for my two room so nothing to worry about your stay u can enjoy roof top in evening n morning u can use swimming pool n sitting area in garden. Staff was good n helpful food was good n enjoyable. I can suggest to go for this hotel they have best deals in city with 4* category hotel.

8/10 Good

Ashu, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice atmosphere, great stay
Rooms are clean, food is ok , hotel staff are very helpful. Only gripe would be the limited buffet menu for breakfast. Otherwise an overall great experience.

4/10 Poor

Rajagopalan , Chennai

Disliked: Staff & service, property conditions & facilities, room comfort
Fair, but inadequate guest services
Hot Water insufficient, extremely cold in winter, inadequate drinking water, room cleaning improper, room service late

6/10 Okay

Mahendra, Chino, California

Disliked: Staff & service
No hot water
No hot water. Staff understanding of English is very poor.

4/10 Poor

Prashant, Sharjah

Liked: Staff & service
Disliked: Room comfort
Not good.
Location is not good. Instead of by side of river, it looks like by side of nalah. Room lighting is very poor. Towels looks dirty (eventhough it was washed) - needs to be replaced. But room was very big.

8/10 Good

Preet

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

pls dont go, r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
would not recomend
staff not trained food was stale terrible room condition not good cleaning not good

8/10 Good

Somy, ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall A Decent Hotel
Hotel was good, shower was broken tough and they never gave a room key said system was down but overall worth the money we gave.

8/10 Good

santosh, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for stay
Nice hotel but food is too costly. Staffs are cooperative ,

8/10 Good

Allen M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

DOCTOR FROM AHM, AHEMDABAD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How Pictures can fool you
I am a DOCTOR who often travel to Udaipur from Ahmedabad. there has been basic issues with this hotel. 1. awkwardly and far located, right next to a burning grave yard 2. No Parking Lot ( so you have to search a tree and shade to park your car and walk carrying your luggages, as they dont have driver) 3. Swimming pool is nothing but a water tank ( Our old fashion house used to have those big water tank, its a replica here, the pool that is nothing more than a water tank with open top) 4. Air Conditioner was not cooling the room besides keeping the thermostat at 18 degree. 5. They would wake you up in the middle of night to move your car, if someone else cant move the car. 6. its hardly occupied by any customer besides being a vacation and holiday time. I would give 1 point just because of the good staff, including the receptionist, cook, door gaurd.

8/10 Good

chandan, bhubaneswar

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but far from city and market
We stayed overnight. Comfortable clean hotel with good beddings. But if one does not have own conveyance then it is really difficult to commute.

10/10 Excellent

Biprun, delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
It was awesome

4/10 Poor

Yash jhaveri, Mumbai

Disliked: Property conditions & facilities, room comfort
Good service...but not worth the price
Rooms were no dount clean, but surely not worth the price

2/10 Terrible

K

Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced
Not a great place... No doubt about the cleanliness (cleanliness was good), but putting 3 or 4 star is surely not justifiable.

6/10 Okay

Gemini, South Africa

Liked: Cleanliness, property conditions & facilities
Decent but far
The hotel is decent and clean but it is far from the hustle and bustle of Udaipur. The hotel has no atmosphere and was quite dead. The staff were attentive but it just feels empty. The rooms were set up nicely but the water wasn't always hot. My advice is to try find somewhere closer to lake pichola.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nishit, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Pleasant stay with a perfect price. Rooms were very neat and clean with all latest amenities. Food was awesome and staff were very courteous.

8/10 Good

Sandeep, New Delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in heart of city
Overall a good experience

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall stay was just ok not so good

10/10 Excellent

Rehan, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and safe to stay at Q

6/10 Okay

Mahmood, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
En dag i Udaipur
Overnattet for en natt. Grei hotell for en barnefamilie.Valuta for pengene. Store rom. Litt mye mygg og insekter i restauranten. Hyggelig betjening.
Stayed 1 night in Jun 2018

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sympa
Un très bon hotel avec des chambres très grandes La wifi gratuite et une agréable piscine Seul bémol, la rue pas tres clean

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questo hotel e bello come struttura, ma e'tenuto malissimo,sporco d'appertutto. Abbiamo provato a cambiare la camera ma sono tutte ugualmente sporche, peccato perche avrebbe delle potenzialità,